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Mortgage Help You Can Finally Trust—Meet Ottawa’s 6 Most Reliable Brokers!
Alright, picture this: there I was, dreaming of a little slice of real estate heaven but feeling as lost as a hockey puck in July. But I’m just an average guy, staring at my bank account like it’s avoiding eye contact.
And let me tell you, finding the right mortgage broker? It’s no laughing matter since Ottawa’s mortgage scene isn’t just about numbers and paperwork. I’ve had my fair share of “what in the world is an amortization period?!” moments.
But fear not, I’ve rolled up my sleeves, sifted through multiple brokers in town, and grilled them with some (hypothetical) concerns for my (hypothetical) dream house in (hypothetical) locations across Ottawa. After all that, I’ve handpicked the best brokers who can hook you up with deals you can trust.
1. Chris Allard Mortgage Team
Services: Purchase, Mortgage renewal, Debt consolidation, Mortgage refinancing, Construction financing, Commercial mortgaging, First-time homebuyer, Self- employed, Private mortgage lending
Address: 150 Isabella St #110, Ottawa, ON K1S 1V7
Contact Details: (613) 324-2389
Operating Hours: Monday – Sunday: 7:00 AM – 11:00 PM
Google reviews score | 5/5 |
Yelp reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Qualifications | 5/5 |
Experience | 5/5 |
Track record | 5/5 |
Process | 4.5/5 |
Processing assistance | 5/5 |
Availability | 5/5 |
Client support and communication | 5/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Award-winning mortgage broker
- Large team of brokers
- Debt consolidation services
- Caters to those with bad credit
- Ideal for first-time homebuyers
- Self- employed
- Private mortgage lending
Cons
- Booking could be tough due to high demand for their services
Chris Allard Mortgage offers all types of mortgage services, whether it be residential, commercial, or private. This mortgage company also helps home owners who otherwise can’t get decent mortgages due to their bad credit.
This company also has a large team of mortgage experts. It’s led by award-winning mortgage broker Chris Allard and has three more mortgage agents helping him out.
Chris also likes to take into consideration his clients’ wants and needs. And with his early exposure to business and financing, he has the skills to push mortgage applications for approval.
The company also has connections with 15 bank lenders to give its clients more lending options. But what really sets Chris Allard Mortgage apart is that it also offers credit counselling and debt consolidation services to help clients improve their credit status.
But you should also know that there have been clients who were turned down by Chris due to the complexity of their case. At least, that’s what customer complaints have said.
2. Andrew Thake – Ottawa Mortgage Broker
Services: Mortgage refinance, renewal, first-time homebuyer, non-resident mortgage, self- employed, construction mortgage, and private mortgage lending
Address: 150 Isabella St Unit 110
Contact Details: +1 613-699-2006
Operating Hours: Monday – Friday: 7:00 AM – 7:00 PM
Google reviews score | 5/5 |
Yelp reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Qualifications | 5/5 |
Experience | 5/5 |
Track record | 5/5 |
Process | 4.5/5 |
Processing assistance | 5/5 |
Availability | 4/5 |
Client support and communication | 5/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Great networking with banks, credit unions, and private lenders
- Handles non-resident and self-employed clients
- Helped over 2260 clients
- Has a mortgage calculator on their website
Cons
- Closed on weekends
- Booking could be tough due to high demand for their services
So, Andrew Thake is all about those connections—he’s tight with banks, credit unions, and private lenders, which is a big win for him and his clients. To give you an idea, he’s got connections with over 40 lenders, including heavy hitters like TD Canada Trust, Scotiabank, and Alterna Savings.
The same with building solid relationships with his clients, making sure he knows exactly what they need when they’re buying their home. From what we’ve heard, whether they’re first-time buyers, non-residents, or self-employed, they get personalized service that fits their needs, especially with finances.
That said, Andrew Thake has a stellar track record over the last 15 years. For instance, he’s assisted over 2,260 clients and funded an impressive mortgage volume of over $600 million, which reassures us about his experience in dealing with various clients.
But here’s the thing: snagging a last-minute appointment might be a bit tricky since his schedule fills up fast. And it’s a bit of a bummer that they’re closed on weekends, so those Friday night inquiries might have to wait until Monday for a reply.
On the bright side, we’ve noticed that he’s a pro at managing his time and can deliver even when things are tight. So, we’d definitely give Andrew Thake a thumbs up, especially if you’re a first-time homebuyer or self-employed.
3. The Wilson Team YourOttawaMortgage
Services: Mortgage options: fixed and variable rate mortgages, refinancing, home equity loans, second buyer mortgages, interest-only mortgages, debt consolidation, HELOCs, DND relocation mortgages, foreign buyers, self-employed individuals, reverse mortgages, first-time homebuyers, and commercial loans
Address: 174 Wild Senna Way
Contact Details: +1 613-440-0134
Operating Hours: Monday – Sunday: 8:00 AM – 8:00 PM
Google reviews score | 4.8/5 |
Facebook reviews score | 4.9/5 |
Total reviews | 4/5 |
Score consistency | 4.9/5 |
Qualifications | 4.5/5 |
Experience | 5/5 |
Track record | 4.5/5 |
Process | 5/5 |
Processing assistance | 5/5 |
Availability | 5/5 |
Client support and communication | 4/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Has over 20 years of experience
- Access to mortgage products from over 30 lenders
- Excellent in securing great rates
Cons
- Some complaints on reassigning specialists without notice
With over 20 years of experience, The Wilson Team is a full-service mortgage and lending brokerage, assisting with a wide range of needs, including purchases, refinancing, investment properties, debt consolidation, and more.
They’ve got access to many mortgage products from over 30 respected lenders. And when you team up with them, they’ll pick out the one that fits you like a glove—without overlooking the finer points because they know that lower rates don’t always equal a better deal.
On that note, we also point out how the Wilson Team opens the doors to a new financial view on mortgages. Picture this: mortgages as a way to boost cash flow, get some tax deductions, and even build up that wealth.
It’s worth noting how speedy their team is at crafting strategies for various situations—often just after filling out a quick form on their website. They even offer advice, like temporarily downsizing to a smaller space before diving into a new search, to help lower debts—something experience brings to the table.
But, we’re feeling a bit unsure after hearing from some clients that they’d suddenly find themselves reassigned to another mortgage specialist without any heads-up or updates right away.
Nonetheless, The Wilson Team is a great option, especially if you’re not a mortgage pro. They’ve got loads of free resources on their website that you can check out without even having to pick up the phone right away.
4. Ottawa-Carleton Mortgage Inc.
Services: Mortgage services: refinance, renewal, pre-approval, renovation, investment, debt consolidation, purchase, property, residential, commercial, remortgage loans
Address: 381 Richmond Rd
Contact Details: +1 613-563-3447
Operating Hours: Monday – Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 3:00 PM
Google reviews score | 4.7/5 |
Facebook reviews score | 4.9/5 |
Total reviews | 3/5 |
Score consistency | 4.8/5 |
Qualifications | 4.5/5 |
Experience | 5/5 |
Track record | 4/5 |
Process | 4.5/5 |
Processing assistance | 5/5 |
Availability | 4/5 |
Client support and communication | 5/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Offers free consultation call
- Referred by previous clients
- Speedy responses
Cons
- Closed on weekends
Since its kick-off back in 1989, Ottawa-Carleton Mortgage Inc. has stayed independent from all mortgage lenders. That means they’re unbiased when it comes to recommending mortgages from different sources, which can be pretty handy since they’ll scout out more lenders to snag you the best deals.
One of the things we kept hearing from their clients is that they found out about Carleton Mortgage through friends or family referrals. We have to hand it to them for that because good service and performance are what kept their client list growing.
Also, if it’s your first time hearing about them, it might be worth booking a free consultation call to discuss your housing goals—whether it’s your first home, an upgrade, tapping into your home equity, refinancing, or any other mortgage needs you have in mind.
Their responsiveness is impressive—we’re amazed at how quickly they return calls and emails, even for basic questions you could easily Google. Plus, their speedy responses aren’t just for newcomers; they’re equally quick with clients in longer mortgage plans, with some sticking around for over 15 years.
It’s a bummer they’re closed on weekends, but all in all, Ottawa-Carleton Mortgage Inc. is a solid pick for your mortgage needs.
5. Mortgage Brokers Ottawa
Services: Mortgage services: renewal, pre-approval, renovation, investment, purchase, refinance, residential, commercial, remortgage loans, debt consolidation, property
Address: Mortgage Brokers City Inc. 300-1701 Woodward Drive
Contact Details: +1 613-798-1973
Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM
Google reviews score | 4.6/5 |
Facebook reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 4.8/5 |
Qualifications | 4.5/5 |
Experience | 5/5 |
Track record | 4.5/5 |
Process | 4/5 |
Processing assistance | 4.5/5 |
Availability | 4/5 |
Client support and communication | 4/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Has many free resources on their website
- Has many long-term and repeat clients
- Skilled and well-experienced team
Cons
- Can improve urgency of addressing concerns
- Closed on weekends
Mortgage Brokers Ottawa has an impressive team of Accredited Mortgage Professionals ready to tackle all your borrowing needs. You can tell right off the bat that these brokers know their stuff—they’re quick with answers when you throw questions, and they break them down in a simple, no-nonsense way.
They also have many free resources on their website, like a Home Buyers Guide, mortgage calculator, information about bad credit, mortgage fraud, land transfer, and more. So, if you have some idea of what you’re looking for, their website can be a good source of reliable info without having to contact them.
On the flip side, we heard some clients grumbling about the lack of urgency in addressing concerns about their current mortgages. And if you don’t want to double down on the delay, it’s best not to hit them up on weekends since that’s their day off.
But hey, that hasn’t stopped most of their clients from sticking with Mortgage Brokers Ottawa. Plenty of folks buy new properties and still come back for more, which says a lot about the good impression the company left the first time around.
Lastly, Mortgage Brokers Ottawa is a good bet if you have long-term plans or find yourself in a bit of a pickle with your mortgage. From what we’ve seen, their team is pretty adept at untangling all sorts of mortgage messes.
6. Brad Goldthorpe
Services: Mortgage Renewals, Refinancing, and more
Address: Contact for more information
Contact Details: 613-451-5321 | [email protected]
Operating Hours: Contact for more information
Google reviews score | 5/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Qualifications | 4.5/5 |
Experience | 5/5 |
Track record | 4.5/5 |
Process | 5/5 |
Processing assistance | 4.5/5 |
Availability | 4/5 |
Client support and communication | 5/5 |
Price (A higher score means better value) | 5/5 |
Pros
- Client-Centered Approach
- Extensive Industry Knowledge
- Free Services
Cons
- Operating hours unavailable
Brad Goldthorpe is a mortgage broker based in Ottawa who emphasizes putting his clients’ needs and goals first.
With a commitment to staying informed about the latest mortgage trends and providing a seamless and successful mortgage financing experience, Brad offers personalized services to a wide range of clients—from first-time homebuyers to seasoned real estate investors.
We like how Brad is deeply committed to prioritizing his clients’ needs and goals.
This client-centered approach means that he is always available to discuss concerns and provide guidance, ensuring that clients are well-informed throughout the mortgage process.
With a solid understanding of the latest Ottawa mortgage trends, Brad is well-equipped to offer expert advice to clients at all stages of financial literacy.
His ability to make complex mortgage concepts accessible and enjoyable to learn is a significant advantage for first-time homebuyers and those unfamiliar with the mortgage process.
What we think is one of the most significant benefits of working with Brad is that his services come at no cost to the client. As a mortgage broker, he is compensated by the lenders he works with, meaning clients can benefit from his expertise and services without any additional financial burden.
Brad’s commitment to being available whenever clients need him is a significant plus. Whether it’s answering questions, providing updates, or discussing concerns, Brad ensures that communication is seamless and responsive.
We highly recommend!