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Mortgage Help You Can Finally Trust—Meet Ottawa's 5 Most Reliable Brokers

Mortgage Help You Can Finally Trust—Meet Ottawa’s 5 Most Reliable Brokers!

  • Qualifications – Brokers should have the proper credentials, experience, and track record in getting good deals.
  • Process – We assessed brokers with an effective procedure, considering the consultation, assistance processing documents, and other matters.
  • Client support and communication – It’s crucial for the broker to provide support and communication to assist the client.
  • Price – We listed brokers with reasonable rates, considering their flat rates, broker fees or commissions.

Alright, picture this: there I was, dreaming of a little slice of real estate heaven but feeling as lost as a hockey puck in July. But I’m just an average guy, staring at my bank account like it’s avoiding eye contact.

And let me tell you, finding the right mortgage broker? It’s no laughing matter since Ottawa’s mortgage scene isn’t just about numbers and paperwork. I’ve had my fair share of “what in the world is an amortization period?!” moments.

But fear not, I’ve rolled up my sleeves, sifted through multiple brokers in town, and grilled them with some (hypothetical) concerns for my (hypothetical) dream house in (hypothetical) locations across Ottawa. After all that, I’ve handpicked the best brokers who can hook you up with deals you can trust.

1. Chris Allard Mortgage Team

Chris Allard Mortgage Team's Homepage

Services: Residential, commercial, private, construction, investment and rental and bad credit mortgages

Address: 150 Isabella St Unit 110

Contact Details: +1 613-324-2389

Operating Hours: Monday – Sunday: 7:00 AM – 11:00 PM

Website

Google reviews score5/5
Yelp reviews score5/5
Total reviews4/5
Score consistency 5/5
Qualifications5/5
Experience 5/5
Track record5/5
Process4.5/5
Processing assistance5/5
Availability4.5/5
Client support and communication5/5
Price (A higher score means better value)5/5

Pros

  • Efficient and seamless process
  • Great at negotiating with lenders
  • Always up-to-date with market trends
  • Provides construction mortgages

Cons

  • Booking could be tough due to high demand for their services

One thing the Chris Allard Mortgage Team nails is staying in the know about market trends and foreseeing future changes. We put it to the test and were pleasantly surprised by their honesty. 

Even when it wouldn’t benefit us, they didn’t push forward just to collect fees. That’s some solid integrity and professionalism right there.

Their negotiation game is pretty impressive, especially when it comes to dealing with lenders. It’s come in handy for plenty of clients on a tight budget, and we’ve even heard stories where they locked in lower rates right before move-in day for some of the folks we chatted with.

We’re big fans of their construction mortgages, especially since dealing with new builds can be a rollercoaster of timelines and contractor delays. Plus, they’re great at guiding you through what to do with your existing mortgage as you get closer to closing on the new place.

Just a heads up, they’re usually pretty booked if you’re trying to snag an appointment for the same week you reach out. So, be prepared for a bit of a wait, especially if you’re a new client.

Still, we have to say – the team’s communication and adaptability are top-notch. They handle market changes like pros while keeping your needs and goals front and center.

2. Andrew Thake – Ottawa Mortgage Broker

Andrew Thake - Ottawa Mortgage Broker's Homepage

Services: Mortgage refinance, renewal, first-time homebuyer, non-resident mortgage, self- employed, construction mortgage, and private mortgage lending

Address: 150 Isabella St Unit 110

Contact Details: +1 613-699-2006

Operating Hours: Monday – Friday: 7:00 AM – 7:00 PM

Website

Google reviews score5/5
Yelp reviews score5/5
Total reviews4/5
Score consistency 5/5
Qualifications5/5
Experience 5/5
Track record5/5
Process4.5/5
Processing assistance5/5
Availability4/5
Client support and communication5/5
Price (A higher score means better value)5/5

Pros

  • Great networking with banks, credit unions, and private lenders
  • Handles non-resident and self-employed clients
  • Helped over 2260 clients
  • Has a mortgage calculator on their website

Cons

  • Closed on weekends
  • Booking could be tough due to high demand for their services

So, Andrew Thake is all about those connections—he’s tight with banks, credit unions, and private lenders, which is a big win for him and his clients. To give you an idea, he’s got connections with over 40 lenders, including heavy hitters like TD Canada Trust, Scotiabank, and Alterna Savings.

The same with building solid relationships with his clients, making sure he knows exactly what they need when they’re buying their home. From what we’ve heard, whether they’re first-time buyers, non-residents, or self-employed, they get personalized service that fits their needs, especially with finances.

That said, Andrew Thake has a stellar track record over the last 15 years. For instance, he’s assisted over 2,260 clients and funded an impressive mortgage volume of over $600 million, which reassures us about his experience in dealing with various clients.

But here’s the thing: snagging a last-minute appointment might be a bit tricky since his schedule fills up fast. And it’s a bit of a bummer that they’re closed on weekends, so those Friday night inquiries might have to wait until Monday for a reply.

On the bright side, we’ve noticed that he’s a pro at managing his time and can deliver even when things are tight. So, we’d definitely give Andrew Thake a thumbs up, especially if you’re a first-time homebuyer or self-employed.

3. The Wilson Team YourOttawaMortgage

The Wilson Team YourOttawaMortgage's Homepage

Services: Mortgage options: fixed and variable rate mortgages, refinancing, home equity loans, second buyer mortgages, interest-only mortgages, debt consolidation, HELOCs, DND relocation mortgages, foreign buyers, self-employed individuals, reverse mortgages, first-time homebuyers, and commercial loans

Address: 174 Wild Senna Way

Contact Details: +1 613-440-0134

Operating Hours: Monday – Sunday: 8:00 AM – 8:00 PM

Website

Google reviews score4.8/5
Facebook reviews score 4.9/5
Total reviews4/5
Score consistency 4.9/5
Qualifications4.5/5
Experience 5/5
Track record4.5/5
Process5/5
Processing assistance5/5
Availability5/5
Client support and communication4/5
Price (A higher score means better value)5/5

Pros

  • Has over 20 years of experience
  • Access to mortgage products from over 30 lenders
  • Excellent in securing great rates

Cons

  • Some complaints on reassigning specialists without notice

With over 20 years of experience, The Wilson Team is a full-service mortgage and lending brokerage, assisting with a wide range of needs, including purchases, refinancing, investment properties, debt consolidation, and more.

They’ve got access to many mortgage products from over 30 respected lenders. And when you team up with them, they’ll pick out the one that fits you like a glove—without overlooking the finer points because they know that lower rates don’t always equal a better deal.

On that note, we also point out how the Wilson Team opens the doors to a new financial view on mortgages. Picture this: mortgages as a way to boost cash flow, get some tax deductions, and even build up that wealth.

It’s worth noting how speedy their team is at crafting strategies for various situations—often just after filling out a quick form on their website. They even offer advice, like temporarily downsizing to a smaller space before diving into a new search, to help lower debts—something experience brings to the table.

But, we’re feeling a bit unsure after hearing from some clients that they’d suddenly find themselves reassigned to another mortgage specialist without any heads-up or updates right away.

Nonetheless, The Wilson Team is a great option, especially if you’re not a mortgage pro. They’ve got loads of free resources on their website that you can check out without even having to pick up the phone right away.

4. Ottawa-Carleton Mortgage Inc.

Ottawa-Carleton Mortgage Inc Homepage

Services: Mortgage services: refinance, renewal, pre-approval, renovation, investment, debt consolidation, purchase, property, residential, commercial, remortgage loans

Address: 381 Richmond Rd

Contact Details: +1 613-563-3447

Operating Hours: Monday – Thursday: 8:00 AM – 4:00 PM; Friday: 8:00 AM – 3:00 PM

Website

Google reviews score4.7/5
Facebook reviews score 4.9/5
Total reviews3/5
Score consistency 4.8/5
Qualifications4.5/5
Experience 5/5
Track record4/5
Process4.5/5
Processing assistance5/5
Availability4/5
Client support and communication5/5
Price (A higher score means better value)5/5

Pros

  • Offers free consultation call
  • Referred by previous clients 
  • Speedy responses

Cons

  • Closed on weekends 

Since its kick-off back in 1989, Ottawa-Carleton Mortgage Inc. has stayed independent from all mortgage lenders. That means they’re unbiased when it comes to recommending mortgages from different sources, which can be pretty handy since they’ll scout out more lenders to snag you the best deals.

One of the things we kept hearing from their clients is that they found out about Carleton Mortgage through friends or family referrals. We have to hand it to them for that because good service and performance are what kept their client list growing.

Also, if it’s your first time hearing about them, it might be worth booking a free consultation call to discuss your housing goals—whether it’s your first home, an upgrade, tapping into your home equity, refinancing, or any other mortgage needs you have in mind.

Their responsiveness is impressive—we’re amazed at how quickly they return calls and emails, even for basic questions you could easily Google. Plus, their speedy responses aren’t just for newcomers; they’re equally quick with clients in longer mortgage plans, with some sticking around for over 15 years.

It’s a bummer they’re closed on weekends, but all in all, Ottawa-Carleton Mortgage Inc. is a solid pick for your mortgage needs.

5. Mortgage Brokers Ottawa

Mortgage Brokers Ottawa's Homepage

Services: Mortgage services: renewal, pre-approval, renovation, investment, purchase, refinance, residential, commercial, remortgage loans, debt consolidation, property

Address: Mortgage Brokers City Inc. 300-1701 Woodward Drive

Contact Details: +1 613-798-1973

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Website

Google reviews score4.6/5
Facebook reviews score5/5
Total reviews4/5
Score consistency 4.8/5
Qualifications4.5/5
Experience 5/5
Track record4.5/5
Process4/5
Processing assistance4.5/5
Availability4/5
Client support and communication4/5
Price (A higher score means better value)5/5

Pros

  • Has many free resources on their website
  • Has many long-term and repeat clients
  • Skilled and well-experienced team

Cons

  • Can improve urgency of addressing concerns 
  • Closed on weekends

Mortgage Brokers Ottawa has an impressive team of Accredited Mortgage Professionals ready to tackle all your borrowing needs. You can tell right off the bat that these brokers know their stuff—they’re quick with answers when you throw questions, and they break them down in a simple, no-nonsense way.

They also have many free resources on their website, like a Home Buyers Guide, mortgage calculator, information about bad credit, mortgage fraud, land transfer, and more. So, if you have some idea of what you’re looking for, their website can be a good source of reliable info without having to contact them.

On the flip side, we heard some clients grumbling about the lack of urgency in addressing concerns about their current mortgages. And if you don’t want to double down on the delay, it’s best not to hit them up on weekends since that’s their day off.

But hey, that hasn’t stopped most of their clients from sticking with Mortgage Brokers Ottawa. Plenty of folks buy new properties and still come back for more, which says a lot about the good impression the company left the first time around.

Lastly, Mortgage Brokers Ottawa is a good bet if you have long-term plans or find yourself in a bit of a pickle with your mortgage. From what we’ve seen, their team is pretty adept at untangling all sorts of mortgage messes.

FAQs about Mortgage Brokers in Ottawa

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