Categories > Insurance
The Top 5 Personal Insurance Groups in Edmonton
How We Picked
1. Leibel Insurance Group
Services: Personal insurance, commercial insurance
Website: https://ligroup.ca/
Address: #102 17415 – 102 Avenue NW, Edmonton, AB T5S 1J8
Contact Details: 780-484-8880, 1-866-484-8880 (toll-free)
Office Hours: Monday-Thursday: 8:30 am-5:00 pm, Friday: 8:30 am-4:00 pm
Google reviews score | 4.9/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Insurance options | 5/5 |
Accessibility | 4/5 |
Reputation | 4.5/5 |
Track record | 4/5 |
Financial strength | 5/5 |
Price (A higher score means better value) | 4/5 |
Pros
- Offers discounts for insurance bundles
- Has 24/7 emergency insurance claims
- Assists with province-to-province move
- Has multiple locations
Cons
- Expensive prices
- Some complaints about unresponsiveness
We believe it’s an impressive feat that Leibel Insurance Group has been around since 1981. That’s over 40 years, which we think speaks highly about their service quality.
They’re an award-winning insurance team, being recognized by Insurance Business Awards and Insurance Business Canada. See? Told you they have high service quality!
Plus, they’re highly accessible, with offices in Alberta and Toronto! Due to this, they can assist you should you move to another province—convenient, eh?
With their years of experience, it’s no surprise they offer a variety of personal insurance, including home, auto, life, and umbrella. If you own a business, they sell commercial insurance, too.
One of our favourites is the bundle of home and auto insurance. That’s a convenient service because you don’t need to talk to multiple insurance companies, which we know can be a pain.
Additionally, they offer discounts on overall payments if you get insurance bundling! Depending on your policies, the deal can range from 10% to 15%.
What’s even more convenient is they provide 24/7 emergency insurance claims. We all know accidents happen when we least expect them, so this is highly useful.
However, we sadly heard several complaints about unresponsiveness. Leibel Insurance Group also has more expensive pricing options than other personal insurance companies in Edmonton.
2. A-Kan Insurance
Services: Personal insurance, commercial insurance
Website: https://akaninsurance.ca/
Address: 5622 72 Street North West, Edmonton AB T6B 3J4
Contact Details: 780-423-0909, [email protected]
Office Hours: Monday-Friday: 9:00 am-5:00 pm
Google reviews score | 4.7/5 |
Yably reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Insurance options | 5/5 |
Accessibility | 4/5 |
Reputation | 4/5 |
Track record | 4/5 |
Financial stability | 4/5 |
Price (A higher score means better value) | 4/5 |
Pros
- Has three locations in Edmonton
- Offers a variety of personal insurance
- Provides personalized service
Cons
- More expensive pricing
- Customer service complaints
A-KAn Insurance was founded by a sibling duo with a combined experience of over 20 years in the insurance industry. That’s impressive for us because the founders have first-hand experience dealing with policies.
Moreover, they offer many services for personal and commercial insurance. There’s life, property, travel, and health, so you can feel at ease wherever you are.
Aside from that, we like how available they are for Edmonton residents! They have three offices in the city and access to over 50 insurance providers!
It’s worth mentioning that A-Kan Insurance offers a variety of coverage. You can easily find one that will fit your lifestyle and budget while protecting your loved ones.
As for adventurous Edmontonians, you can get travel insurance, so you’re protected even outside of Canada. This can cover your medical needs in case of accidents.
Furthermore, you can expect a personalized service depending on your needs. We find that helpful because insurance coverage will vary from one person to another.
Unfortunately, we heard several complaints about customer service. Clients had a hard time getting a hold of the A-Kan team, which we understand is frustrating, especially with a claim.
We also found they charge slightly more expensive pricing compared to others. We suggest reading your policy carefully so you know exactly what you’re paying for.
3. Billyard Insurance Group
Services: Personal insurance, commercial insurance
Website: https://www.thebig.ca/
Address: 6259 Andrews Loop SW, Edmonton, AB. T6W 3G9
Contact Details: 780-652-0448, [email protected]
Office Hours: Monday-Friday: 9:00 am-5:00 pm
Google reviews score | 4.8/5 |
Total reviews | 3/5 |
Score consistency | 4/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Insurance options | 5/5 |
Accessibility | 4/5 |
Reputation | 5/5 |
Track record | 5/5 |
Financial stability | 5/5 |
Price(A higher score means better value) | 5/5 |
Pros
- Highly accessible in Canada
- Widely recognized company
- Provides competitive rates
- Offers various insurance types
Cons
- Some issues about late response
- Different service depending on location
One of the best things about Billyard Insurance Group is how accessible they are to Canadians. They have offices in Alberta, Ontario, New Brunswick, and Nova Scotia.
In addition, they have over 700 insurance brokers in the country! That’s a lot of highly available people to assist you!
We also like that they have access to over 30 insurance providers. Because of this, you can be sure that you’ll find the right coverage for you and your family.
Plus, Billyard Insurance Group has been awarded by Insurance Business Canada, Insurance Business Magazine, and was one of Report on Business’ top growing companies in Canada in 2022.
It’s not surprising, really, since they’ve been complimented a tonne by their clients. The common praise we heard was the friendly but professional team.
Moreover, their clients liked their competitive rates. Every Canadian deserves personal insurance, and competitive pricing can make it available to any household.
You should know you can stick to just one company because Billyard sells auto, life, home, travel, and business insurance! For us, that’s convenient because you don’t have to talk to other brokers!
A small issue you may encounter is that you may not get an immediate response sometimes. Also, you will get different service quality depending on the location.
4. Access Insurance Group
Services: Personal insurance, commercial insurance, pet insurance
Website: https://www.accessinsurancegroup.com/
Address: 4435 99 Street NW Edmonton, AB T6E 5B6
Contact Details: 780-435-2400, 1-780-900-3071
Office Hours: Monday-Friday: 8:30 am-4:30 pm
Google reviews score | 4.9/5 |
Facebook reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 4/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Insurance options | 5/5 |
Accessibility | 4/5 |
Reputation | 4/5 |
Track record | 4/5 |
Financial stability | 4/5 |
Price (A higher score means better value) | 4/5 |
Pros
- Offers pet insurance
- Accepts voice and electronic signatures
- Provides customized service
Cons
- Complaints about unresponsiveness
- Higher prices
Access Insurance Group earns a spot on our list of the top personal insurance companies in Edmonton because of the high level of assistance they give clients. It’s helpful, really!
Moreover, we appreciate that they will do all the work so you can find the best personal insurance you need for your lifestyle. They will compare insurance coverage and prices to see what fits you best!
On top of that, they earned an A+ BBB rating due to their service! Three Best Rated also recognized their excellence as the Best Business of 2023.
Another aspect we appreciate is you can bundle your insurance to save money! In this current economy, we think bundling your insurance is useful for your family’s current and future needs!
You don’t have to worry too much because they offer auto, home, travel, business, and recreational insurance! It’s an all-in-one company!
Other than that, you can also buy pet insurance here. Vet bills can get expensive, so we like the added care for your furry family member!
It’s worth mentioning that getting insurance from Access Insurance Group can be quick. They accept voice and electronic signatures if you can’t make it to their office.
We just hope they can improve customer service because clients mentioned that getting a fast response from them was pretty challenging. Also, they charge a bit higher than other Edmonton personal insurance brokers.
5. Sharp Insurance
Services: Personal insurance, commercial insurance
Website: https://sharpinsurance.ca/edmonton/
Address: 10060 Jasper Avenue Scotia 1, Edmonton, AB T5J 3R8
Contact Details: 403-590-2008
Office Hours: Monday-Friday: 8:30 am-5:00 pm
Google reviews score | 4.6/5 |
Facebook reviews score | 4.6/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Qualifications | 5/5 |
Services | 4/5 |
Insurance options | 4/5 |
Accessibility | 4/5 |
Reputation | 4.5/5 |
Track record | 4/5 |
Financial stability | 5/5 |
Price (A higher score means better value) | 4/5 |
Pros
- Caters to other provinces
- Call center support is open 6 days a week
- Has a multilingual customer support staff
- Provides customized service
Cons
- Difficult to reach customer support
- Issues about increased insurance rates
One of the impressive aspects of Sharp Insurance is how they can cater to clients from different parts of Canada, from their office in Calgary. They can also offer different types of products even without seeing their clients personally.
Despite not having an office to go to in Edmonton, they have a satellite one for payments and paperwork submission. Don’t worry about the lack of an office here because their call center is available six days a week.
Aside from that, they have multilingual call center staff! Not all personal insurance companies can say that, so we admire how they cater to different nationalities.
Furthermore, we like that you can get customer support in person and virtually (via an online portal or app). It’s highly convenient for busy bees!
Additionally, the insurance brokers will provide you with a customized service by finding different coverage options that will suit you best. With this kind of service, you can expect them to show you affordable insurance coverage choices based on your budget.
As for personal insurance choices, you can buy auto, property, and recreation (even for snowmobiles!). If you’re a business owner, you can also get a variety of coverage from them.
Moreover, they offer tenant insurance for renters! In our opinion, this is really useful since landlord insurance doesn’t cover tenant possessions!
On the downside, we heard complaints about insurance pricing getting bumped up without prior notice. Some clients were shocked, and we think this is disappointing since they also had difficulty contacting customer support.