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The 5 Most Trusted Security Companies in Edmonton

The 7 Most Trusted Security Companies in Edmonton

Qualifications - We evaluated the licenses, experience, and training to ensure a well-organized security team.

Reputation - We checked for a solid reputation through positive feedback from past clients to ensure the team's good character.

Services - It's essential to have a team willing to adjust and assist clients depending on their needs and situations. We also looked into the technological capacities and professionalism for a better security flow.

Pricing - Inexpensive rates don't equal good service. That's why we assessed the value for money and accurate estimates.

1. K9 Fortress Security Services

K9 Fortress Security Services

Services: K9 unit, stationary guards, surveillance systems, mobile security, private investigation, executive security, events security, alarm response, etc.

Website: https://www.k9fortress.com/

Address: #201A 12946 97 St NW, Edmonton, AB, T5E 4C3

Contact Details: (587) 462-2990; info@k9fortress.com

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.8/5
Yably Reviews4.8/5
Total Score3/5
Score Consistency4.8/5
Qualifications4/5
Reputation5/5
Services5/5
Accommodation5/5
Technology and equipment5/5
Professionalism5/5
Pricing4/5

Pros

  • Wide range of services
  • Includes a K9 unit
  • CTSS-trained security team
  • Good at avoiding escalating situations

Cons

  • Lack of credential details
  • Lack of liability information

If you’re looking for a full-service security company, K9 Fortress Security may be a good option. It has a highly trained team that promises to offer high service standards.

Speaking of a highly trained team, they use the Control Tactics and Survival Skills program, or CTSS. It’s a training program in defensive tactics and knife defence.

Moreover, the advantage is that you’ll feel safe knowing that the security team is skilled in using force in case of danger. In addition, K9 Fortress Security has its own CTSS-certified instructor to ensure all team members are well-trained.

Regarding the services, we really like the wide range of choices you get. There are stationary and mobile guards available to patrol your property, whether you need them for a couple of hours or days.

You can also add their K9 unit for additional detection. Since dogs have sensitive hearing, they can provide more security since they can quickly notice possible crimes.

Besides that, you can opt for executive security if you need to protect VIPs or celebrities. What we like about this is the discretion it offers since they’re protecting important clients.

On top of that, they also have private investigative services. In our opinion, this is a good option for background checks or if you need to locate stolen property.

When it comes to availability, the security team will adjust according to your schedule. Apart from that, they are great at avoiding confrontations to prevent escalating possibly dangerous situations.

Our primary concern is that they need to include their credentials for clients to quickly fact-check. We think some may feel uneasy without transparency in licenses.

Also, the lack of insurance details can put off some people since it’s essential in case of injuries, especially being in a dangerous job.

2. World Guardian

World Guardian

Services: Mobile patrol, CCTV monitoring, traffic control, loss prevention, event, bank, warehouse and distribution, etc.

Website: https://worldguardian.ca/

Address: 9284 34 Ave NW, Edmonton, AB, T6E 5P2

Contact Details: (587) 590-7126; Info@worldguardian.ca

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.8/5
Yably Reviews4.8/5
Total Score3/5
Score Consistency4.8/5
Qualifications5/5
Reputation4/5
Services5/5
Accommodation5/5
Technology and equipment5/5
Professionalism5/5
Pricing4/5

Pros

  • Various services
  • 24/7 customer support
  • Offers a choice of armed or unarmed security
  • Highly organized team

Cons

  • Occasional busy phone lines
  • Website update every week results in poor loading

World Guardian has been in the industry for more than ten years. It provides security services not only in Edmonton but also in Calgary and surrounding areas.

We appreciate the many services it offers, as well as the availability. You can opt to hire 24/7 security or on a part-time basis.

Additionally, since there are many security guard services, you can find one that’ll fit your budget. You can choose foot or mobile patrol, night watchmen, and armed and unarmed security, among many others.

Moreover, we’re highly impressed with their commercial services. There’s bank security, religious facility security, and even a fire watch available at the last minute.

It’s good that the security team is licensed and insured, especially in case of injuries on the job. 

It’s worth highlighting that the World Guardian’s customer support is available 24/7. We admire the security team and staff’s availability.

Because of this, you can immediately get security or even update your safety protocols. This is highly advantageous in case of unexpected scary situations in your home or business.

However, there are times when you’ll experience busy phone lines due to many clients. On a good note, it doesn’t happen often.

Also, their website updates every Sunday night for a few hours. As a result, it may load poorly, which can be slightly irritating if you’re in a hurry.

On the brighter side, the clients we surveyed loved the professional and organized team. They praised the top-notch service, easing their frustrations over security concerns.

3. Optimum Security

Services:

Uniform Security Guard Services
Mobile Patrol
Patrol Security
Loss Prevention
Event Security
Residential Security
Concierge Security
Retail Security
Fire Watch Security
Government Security
Executive Protection
Parking Management
Integrated Security Systems
Investigation and Risk Management
Labour Disputes and Strike Security
Traffic Management
Emergency Security Guards

Website: https://optimumsecurity.ca/

Address: 11215 Jasper Ave #705, Edmonton, AB T5K 0L5, Canada

Contact Details: +1 780-995-9229

Operating Hours: 24/7

Google Reviews5/5
Yably ReviewsN/A
Total Score3/5
Score Consistency4.8/5
Qualifications5/5
Reputation5/5
Services5/5
Accommodation5/5
Technology and equipment5/5
Professionalism5/5
Pricing4/5

Pros

  • Hands-On Security Guard Services
  • Cutting-Edge Technology Employed
  • Special Services Unit Available
  • Customized Security Service Plans Offered

Cons

  • Limited Geographical Coverage

Optimum Security stands out for its extensive industry coverage, offering security services to a wide array of sectors such as office, retail, industrial, warehouse, movie and film, construction, education, government, residential, corporate, healthcare, and more. This diverse expertise showcases the company’s ability to tailor security solutions to meet the unique needs of various clients.

We like that every security guard at Optimum Security undergoes a mandatory training program that goes beyond regulatory requirements. The program covers comprehensive orientation, first aid, CPR, WHMIS training, customer service methods, on-site training, and specialized courses like concierge training, supervisor training, and Certified Protection Officer (CPO) training. This commitment to training ensures that guards are well-equipped for diverse assignments.

Furthermore, the company collaborates with clients to assess specific situations and needs, developing detailed and customized security service plans. This ensures that the security guards are fully prepared for their duties, fostering good communication between the management team, employees, and clients.

While Optimum Security operates in the Canadian provinces of Alberta, Ontario, and British Columbia, including specific regions like Vancouver Lower Mainland and Vancouver Island, their services may not be available nationwide. This limited geographical coverage could be a constraint for potential clients outside these regions.

Overall, Optimum Security emerges as a dynamic and innovative security company, offering a broad spectrum of services across diverse industries. Their commitment to community, rigorous training programs, technological advancements, and specialized units like the SSU contribute to their reputation as a trusted security partner.

4. G4U Security Ltd

G4U Security Ltd

Services: Mobile patrol, fire watch, video surveillance, alarm response, building, manufacturing, aviation, etc.

Website: https://g4usecurity.ca/

Address: 9258 – 34a Avenue, NW Edmonton, AB T6E 5P4

Contact Details: +1 (780) 807-5502

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.7/5
Yably Reviews4.7/5
Total Score4/5
Score Consistency4.7/5
Qualifications5/5
Reputation4/5
Services4.6/5
Accommodation4/5
Technology and equipment5/5
Professionalism5/5
Pricing4/5

Pros

  • Multiple branches across Canada
  • Has many notable clients
  • Trained in first aid response
  • Expertise in event patrolling

Cons

  • Some complaints of unresponsiveness
  • Cases of failure to follow instructions by some members

G4U Security Ltd offers residential, commercial, and industrial security, focusing on buildings and complexes. Its head office is located in Edmonton, but it has other branches across Canada.

It has serviced many famous commercial establishments like KFC, Tim Hortons, Storage King, and Noyen Construction. The way we see it, this can help build the client’s trust because of the notable clients.

The security team are licensed and trained, ensuring you’ll get professional services. Also, the company offers a uniformed team; in our opinion, instant recognition benefits during emergencies.

Additionally, we appreciate that they carry state-of-the-art equipment and devices for better and more secure service. We believe this is an advantage because outdated tools can hinder communication between the team.

Since big crowd events carry huge emotions, destruction and injuries are sometimes unavoidable. That’s why we appreciate that they are skilled in handling events, especially those that need crowd control.

What’s more, they do 24/7 patrols for pre and post-events to secure the property and any valuables. You can even include screening with metal detectors to reduce the risk of harm to the public.

But the thing we most admire is the first aid response that’s essential in emergencies. Not many are trained in this, so we wanted to highlight it.

On the other hand, there were complaints of unresponsiveness, especially with phone calls. A few clients also mentioned that some security team members failed to follow the given instructions.

5. Central Protection Services

Central Protection Services

Services: Aviation, campus, construction site, hotel, loss prevention, employee termination, bank, condominium, etc.

Website: https://www.centralprotection.ca/

Address: #202 – 3476 93 Street NW, Edmonton, AB T6E 6A4

Contact Details: (587) 401-3838; info@centralprotection.ca

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.9/5
Yably Reviews4.9/5
Total Score5/5
Score Consistency4.9/5
Qualifications5/5
Reputation5/5
Services4.6/5
Accommodation4/5
Technology and equipment5/5
Professionalism5/5
Pricing4/5

Pros

  • Custom-designs security services
  • Services Alberta, BC, and Ontario
  • Provides daily activity reports
  • Has a real-time guard tour security system
  • Wide variety of services

Cons

  • Lack of details regarding liabilities
  • Can provide more information on guaranteed service

For custom-designed security services, Central Protection Services may be a good choice. Its head office is located in Edmonton, but it has many offices in Alberta, British Columbia, and Ontario.

It has a very particular hiring process to make sure to ensure they hire only the right people. In addition to that, the security team undergoes strict training so they can respond quickly in any situation.

Besides that, they have great quality control by keeping updated log entries. We admire that the company doesn’t tolerate even 30-minute outdated entries! 

Furthermore, the team gives detailed activity reports every day. Also, they’re particularly strict on these during the night shift, which we appreciate since violent crimes tend to happen in the evenings.

Moreover, past clients complimented the detailed reports they received daily. The security team were outstanding and made them feel safe.

It’s worth noting that they provide a real-time guard tour security system via phone. With this, you can quickly check the security team’s location and updated activity logs.

On top of that, they provide aerial surveillance for a more cost-effective but broader tracking coverage. This is great for events, construction sites, or even housing complexes to check for suspicious activity.

A slight drawback is the lack of information regarding liability insurance. Although Central Protection Services guarantees their service, we would like to see more details about it for transparency.

6. Guard24 Security Services

Guard24 Security Services

Services: Event, fire watch, construction, healthcare, retail, bank, warehouse, pipeline, CCTV monitoring, etc.

Website: https://www.guard24.ca/

Address: #1388 5328 Calgary Trail NW, Edmonton, AB T6H 4J8

Contact Details: (780) 900-7473; info@guard24.ca

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.9/5
Total Score2/5
Score Consistency4.9/5
Qualifications5/5
Reputation4/5
Services4/5
Accommodation4/5
Technology and equipment4/5
Professionalism4/5
Pricing5/5

Pros

  • Has WCB coverage
  • Owned and operated by law enforcement officers
  • Has a zero-tolerance policy
  • Offers various services

Cons

  • Slightly slow response time
  • Some complaints on late arrival

Guard24 Security Services operates in Edmonton and Calgary and serves other Albertan cities. It’s a private security and protection agency that promises affordable solutions while keeping its clients safe.

It’s owned and operated by experienced officers of law enforcement. From our point of view, this is an advantage since the owners have personal knowledge of protection practices.

We appreciate the transparency when it comes to insurance. The company has WCB coverage, is insured, and is licensed to ease your mind.

Another thing we appreciate is that you’ll get a security team with knowledge and expertise in crowd management because events with a tonne of people can intensify very quickly.

As for their services, they have a zero-tolerance policy. This entails quality service because they handle client concerns, especially with security officers with subpar performance.

Additionally, the team has expertise in threat assessment, which is essential when there are VIPs. On top of that, they’re trained to be polite to prevent minor issues from escalating.

Moreover, they offer other services, from concierge to gas and oil pipeline security.

However, they have an average of 30 to 45-minute response time. Although they guarantee the time, we believe it could be faster.

Also, we heard a complaint about the hired security team arriving late to the event. With proper communication, we think they can avoid this in the future.

On a lighter note, the Guard24 staff is great at communication. They handle client concerns properly and resolve any issues.

7. Custodian Security Services

Custodian Security Services

Services: Mobile Patrol, Event Security, Construction Site, CCTV Monitoring, Fire Watch Security, Residential Security, Corporate Security, Warehouse yard security, Auto dealership security, Training

Website: https://custodiansecurity.ca/

Address: 10731 31 Avenue NW, Edmonton, Alberta T6J 4E7, Canada

Contact Details: 780 246 2983; support@custodiansecurity.ca

Operating Hours: Monday – Sunday: 24 hours

Google Reviews5/5
Total Score5/5
Score Consistency5/5
Qualifications5/5
Reputation5/5
Services4/5
Accommodation4/5
Technology and equipment4.5/5
Professionalism4.5/5
Pricing4/5

Pros

  • Experience and Professionalism
  • Customization
  • Smart Technology
  • Responsiveness and Credibility

Cons

  • Service Area Limitations

Custodian Security Services boasts a dedicated team of experienced professionals who specialize in providing unique insights into clients’ security needs.

With their expertise and knowledge, they are able to assess risks, develop effective security strategies, and ensure the implementation of comprehensive security measures.

Recognizing that every client has specific security requirements, Custodian Security Services offers tailored security solutions.

They conduct security assessments, create customized security plans, and provide a range of security services that can be customized to fit within clients’ budgets. This personalized approach ensures that clients receive the security measures that best suit their individual needs.

Custodian Security Services leverages the latest advancements in technology to enhance their security solutions.

They incorporate advanced and smart surveillance systems into their services, including 24/7 monitored CCTV surveillance embedded with Artificial Intelligence (AI).

This allows for real-time object identification, face detection, motion sensing, behavior analysis, and heat mapping, providing an enhanced level of security and rapid response to security threats.

Custodian Security Services prioritizes responsiveness and professionalism.

They offer 24/7 support, ensuring that clients have access to assistance at any time. In emergencies or situations that require adjustments to security plans, they are quick to respond and adapt.

Their reputation for reliability and professionalism further establishes their credibility in the industry.

Keep in mind, though, that Custodian Security Services primarily operates in the Edmonton area and its surrounding regions. Clients located outside of this service area may need to seek alternative security service providers.

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