One of the reasons we noticed Details Insulation is its focus on customer satisfaction. The A+ BBB rating, which the company has continued to maintain, shows that the staff addresses complaints quickly.

The crew also went through safety and first-aid training through the Certificate of Recognition (COR) program. This can help ease your mind in case of worksite accidents since the crew will work inside your home.

On top of that, the company has Workers’ Compensation Board (WCB) coverage and $5 million in liability insurance. This is greatly appreciated because, in our opinion, this is essential with service companies.

We also liked that they provide detailed written estimates, especially since insulation rates can vary depending on the size of your property. However, we heard some complaints about late quotation responses.

On a positive note, they are quick to address customer complaints, which is probably why they’re able to maintain their BBB rating. It was also good to know that they’re usually responsive, as told by past clients.

But we mainly liked their quality service, resulting in clients’ positive experience. This includes great attention to detail, which helps with energy efficiency in the long run.

You see, the crew is Caliber certified and licensed. With this, potential clients will feel at ease about getting proper insulation applications.

Additionally, the clients we surveyed appreciated the crew’s professionalism and the respect they showed to the properties. 

However, they’re closed on weekdays. You might need to take time off work if you need to hire their insulation service.

Cosy Insulation and Roofing may be one of the options if you’re looking for an insulation service with a wide service area. Aside from Edmonton, it serves St. Albert, Spruce Grove, Leduc, and other surrounding areas.

We like that they offer free estimates and accept payments through Interac, Visa, and Mastercard. Cosy Insulation also offers reasonable prices, which we think clients on a tighter budget will appreciate.

In addition, some clients mentioned that Cosy Insulation offered one of the cheapest quotes. Besides that, they provided accurate estimates and no surprise charges, which we liked since it shows transparency and honesty.

It’s worth mentioning that the installers were professional and extremely helpful. They also arrived on time, which we liked since it prevents delays.

Furthermore, past clients mentioned that the crew were knowledgeable and helped with other issues they saw. They even did a thorough cleanup, with some noting that it seemed as if they weren’t there after the job.

However, they’re closed on weekends. So, you may need to take a day off if you work on weekdays.

Another concern we found is aside from roofing services, they only offer attic insulation and removal. Because of this, you may need to find a different company for wall and floor insulation.

Insulation Police Ltd has been in the industry for over 25 years. It has earned clients in Edmonton and nearby areas looking for environmentally friendly insulation options.

It’s COR-certified on top of having an A+ BBB rating, which we believe many clients will appreciate. Another plus is being a consecutive Homestars Insulator of the Year winner from 2018 to 2021.

It’s worth mentioning that they provide a 100% satisfaction guarantee on labour and products. With this, potential clients can feel at ease knowing that they have assurance in case of unsatisfactory service.

Going back to being an eco-friendly company, we were glad to know they use Weathershield insulation – a Canadian-made insulation from recycled paper stock. This also reduces your carbon footprint compared to other insulation materials.

Additionally, it offers resistance to fungi, corrosion, fire, and pests. Due to this, you won’t have to worry about pests nesting inside your home.

Moreover, they have CUFCA-certified (Canadian Urethane Foam Contractors Association Inc.) installers in polyurethane foam insulation. This certification can assure clients that they’ll receive high installation standards.

Another thing we think you’ll appreciate is, aside from residential properties, they also serve commercial and farm buildings. Because of this, you can hire their services for small or big jobs.

However, we feel that they need to improve on handling customer complaints. We also believe they can improve on customer service since there were a few unhappy clients regarding inquiries.

On the other hand, the clients we spoke with liked the team’s professionalism and efficiency. We think it’s notable that many praised their quality of service and the helpfulness of their staff. 

It’s also great that they’re available on weekends, especially since many insulation companies in Edmonton tend to close on those days.

Expert Insulation Contracting Ltd. may be one of your bets if you’re looking for a company that offers a wide range of insulation services. They install cellulose, fibreglass, or spray foam insulation, offering you more options. 

In addition to the service variety, they also serve other areas around Edmonton and are open on Saturdays. This provides availability to busy clients, except for Sundays.

Aside from residential properties, they do also install insulation on new buildings. In fact, they’ve been hired by commercial clients looking to save on electricity bills by upgrading their insulation.

We also appreciate that Expert Insulation also offers free assessments. This factor can be helpful if you’re unsure about what kind of insulation or ventilation upgrade your home needs.

Moreover, they have a detailed online form that allows you to choose your preferred dates. We liked this because it can reduce the back-and-forth communication just to get the available dates.

Another thing we were happy about is their promise of quick turnaround time. Some clients agreed to this due to the installers’ punctuality and efficiency.

Furthermore, others appreciated the team’s honesty regarding insulation proposals. They agreed that the recommendations didn’t feel like a sales pitch, adding to a positive experience.

But a minor concern is the need for improvement in their communication with clients. On the other hand, we value that they are quick to address any issues and offer recommendations whenever they find insulation issues.

Energy Savers Insulation, located in Sherwood Park, serves Edmonton and its surrounding areas. It’s family-owned and operated, and has been in the industry since 2004.

The main thing we liked is that they use environmentally friendly materials. They use chemical-free insulation, which we believe is a great option for your family’s physical well-being.

Additionally, their products are non-toxic, non-itchy, non-flammable, and formaldehyde free. This is good news for those with health concerns as it’s safe for breathability and better in the long run.

The team makes sure to focus on their clients, which is why consultants will come to your home for a free inspection to thoroughly check the project’s conditions.

Another thing we liked is the variety of insulation services, including attics, walls and basements. They even offer blow-in blanket insulation for better sound control.

It’s worth noting that they offer a lifetime guarantee on all their products. With this, we think potential clients will be happy to know they have a warranty in case of damages.

Unfortunately, we’re a bit disappointed that they’re closed on weekends. On a good note, they can sometimes work on Saturdays – but only for jobs the crew find absolutely necessary.

Although minor, we think they can improve on communication regarding appointments. There were instances of unresponsiveness about estimates, too.

On the other hand, the clients we talked with appreciated the professionalism and efficiency of the team. They were also helpful and informative, showing their client-oriented service.