Categories > Repairs
The Top 5 Boiler Repair Services in Edmonton
1. Capital Plumbing
Services: Plumbing, heating, cooling
Website: https://capitalplumbing.ca/
Address: 14843 – 118 Ave, Edmonton, AB T5L 2M7
Contact Details: 587-741-0884; [email protected]
Office Hours: Monday-Sunday: 24 hours
Google reviews score | 4.8/5 |
Facebook reviews score | 4.8/5 |
Customer Lobby reviews score | 5/5 |
Total score | 5/5 |
Score consistency | 4.8/5 |
Experience | 5/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Range of services | 5/5 |
Value for money | 4/5 |
Customer care | 4/5 |
Pros
- Available 24/7
- Has an A+ BBB rating
- Services areas outside of Edmonton
- Has a wide range of services
- Repairs all types of boilers
- Has a financing option
Cons
- Has expensive rates
- Has higher initial fee on weekends
One of the reasons we liked Capital Plumbing is its focus on customer care. It even has a BBB accreditation and an A+ rating, which is impressive since it means it has great customer service.
The team is available any day of the week, which is helpful for emergency services. They even cater to clients outside of Edmonton regardless of the type of service (which they have a lot of!).
Additionally, the technicians at Capital Plumbing are well-equipped to repair different types of boilers. Due to this, clients won’t have to worry if the technicians are knowledgeable about their boilers—so plus points for reliability!
One of the things we appreciate is they don’t charge an hourly rate. For us, this option offers affordability because clients won’t have to pay too much for quick and minor repairs.
Moreover, we like the technicians’ transparency because they will summarize all the needed repairs or replacements so clients are well-informed.
However, despite not charging by the hour, we found they have higher rates than other boiler repair companies in Edmonton. A common client complaint was that Capital Plumbing was the highest quote they received.
On a good note, it doesn’t charge overtime fees even after regular working hours. Capital Plumbing is available 24/7, which is hugely beneficial for emergencies!
However, Capital Plumbing does have a higher initial service fee on weekends despite being available every day. Sadly, this adds to an already expensive service.
On a good note, they offer flexible payment options through Financeit. If you do decide to go through with Capital Plumbing, you can get competitive interest rates here.
2. Always Plumbing & Heating
Services: Plumbing, heating, air conditioning, air quality
Website: https://alwaysplumbing.ca/
Address: 300 – 17633 114 Avenue NW, Edmonton, AB T5S 2R9
Contact Details: 780-489-8118
Office Hours: Monday-Sunday: 24 hours
Google reviews score | 4.7/5 |
Facebook reviews score | 4.8/5 |
Total score | 4/5 |
Score consistency | 4.7/5 |
Experience | 5/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Range of services | 5/5 |
Value for money | 4/5 |
Customer care | 3/5 |
Pros
- Offers a wide variety of services
- Available 24/7
- Has in-house financing
- Services rural areas
- Has a maintenance program
Cons
- Higher rates
- Some issues with follow-up appointments
Always Plumbing & Heating has been around for over 20 years, earning a tonne of skills and experience in different repair services. It offers a variety of heating and plumbing services, too.
We were glad to learn that the technicians are available any day of the week—24/7. This is good news for Edmontonians because they can rely on someone in case of emergency repairs.
Aside from Edmonton, we were stoked that they expanded their services to the surrounding areas. They even serve rural areas, which is pretty unique for city repair services.
As for the services, Always Plumbing & Heating offers a maintenance program. Our team found this convenient for the discounts and extended warranty it has.
We especially like that it offers another convenient service. Notably, Always Plumbing & Heating has in-house financing to help those with tight budgets—a plus in our books since heating and plumbing are necessities!
We also think this option is good if the client needs extensive boiler repairs. Furthermore, we noted reports regarding concerns about Always Plumbing & Heating’s higher than average rates.
Furthermore, the clients we conversed with mentioned the expensive costs of replacement parts. Some even said that this service was one of the highest quotes they got.
Although the technicians showed up for the initial appointment on time, some clients encountered a lack of follow-through. They also complained that the staff didn’t update them about the next appointment.
Nonetheless, we consider Always Plumbing & Heating an excellent option for boiler repair services in Edmonton given its longevity, accessibility, and financing options.
3. JW Brian Plumbing & Heating
Services: Plumbing, heating, gas fitting
Website: https://www.jwbrian.com/
Address: 21203 96 Avenue NW, Edmonton, AB T5T 4J6
Contact Details: 780-249-1496; [email protected]
Office Hours: Monday-Sunday: 6:00 am-9:00 pm
Google reviews score | 4.9/5 |
Total score | 4/5 |
Score consistency | 4.9/5 |
Experience | 5/5 |
Qualifications | 5/5 |
Services | 5/5 |
Range of services | 5/5 |
Value for money | 5/5 |
Customer care | 4/5 |
Pros
- Provides same-day service
- Has affordable rates
- Provides efficient service
- Arrives on time
Cons
- No emergency services
- Limited availability
The vast clientele of JW Brian Plumbing & Heating is what got our attention. Aside from serving Edmonton residents and its nearby areas, it also services commercial, institutional, and light industrial properties.
As a fully licensed, bonded, and insured company, clients will have peace of mind in case of worksite accidents. For us, this speaks about the company’s commitment to safety.
In addition to that, the technicians here are also available seven days a week. However, they have limited availability because they don’t accept clients 24/7, unlike other boiler repair services in the city.
Sadly, JW Brian Plumbing & Heating don’t have emergency services. Unfortunately, clients will need to look for another repair service for immediate repairs.
On the bright side, it can provide same-day service. But it’s important to note that this will apply only if there are no scheduled appointments already.
Another plus is that its team responds quickly, even during the weekends. It was pretty impressive that they arrived on time and could do the repairs immediately.
Another positive aspect we noted is its affordable rates. Even the replacement parts were cheaper than other boiler repair services in Edmonton—a plus in our books!
Moreover, their turnaround time was fast. For instance, clients even said that they felt prioritized by the team because the replacement parts quickly arrived from the suppliers.
Lastly, the technicians were efficient, friendly, and knowledgeable, which put the clients at ease during the repair process. For us, this speaks about JW Brian Plumbing & Heating’s good professionalism!
4. Richfield Plumbing & Heating
Services: Plumbing, heating, drain maintenance, water treatment
Website: https://richfieldplumbing.ca/
Address: 8740 51 Ave, Edmonton, AB T6E 5E8
Contact Details: 587-409-4088; [email protected]
Office Hours: Monday, Thursday: 7:30 am-4:30 pm; Tuesday, Wednesday, Friday: 7:30 am-5:00 pm
Google reviews score | 4.9/5 |
Facebook reviews score | 4.9/5 |
Total score | 4/5 |
Score consistency | 4.9/5 |
Experience | 5/5 |
Qualifications | 5/5 |
Services | 5/5 |
Range of services | 5/5 |
Value for money | 5/5 |
Customer care | 4/5 |
Pros
- Over 40 years of experience
- Works on new construction and renovations
- Provides reasonable rates
- No hidden charges
- Has a financing option
- Technicians are efficient and on time
Cons
- Limited operating hours
- No emergency services
One of the aspects that impressed us about Richfield Plumbing & Heating is the long years in the industry. It has been around since 1979—that’s over 40 years!
It’s also a locally owned and operated company, which our team appreciated. Why? Because we love supporting Canadian businesses here!
We were happy to find out that its technicians work not only on residential properties but also on commercial ones. Richfield has also worked on new construction and renovations, adding to the team’s extensive expertise.
Additionally, it offers a variety of services, including working on gas lines, drain maintenance, and water treatment. Honestly, these services are great for keeping families safe!
As for the rates, we appreciate its honesty and transparency. Richfield Plumbing & Heating has a standard $89 service fee for travel and overhead expenses.
Other than that, the technicians will provide a detailed quote for all the necessary repairs and replacement parts. Our team loves exact quotes because it prevents surprise charges.
Richfield Plumbing & Heating even offers flexible payment plans through Financeit for clients with tight budgets. Also, it helps people without emergency funds for repairs—and those are on top of having competitive rates.
Sadly, it has limited operating hours because they’re unavailable on weekends. Another unfortunate thing is they don’t have emergency services, which we found a bit disappointing!
On the positive side, many clients have praised the Richfield technicians for arriving within the promised time frame. This shows their efficiency and professionalism, which we appreciate.
5. Butler Plumbing
Services: Plumbing, heating, gas fitting, backflow prevention, drain cleaning and repair, etc.
Website: https://www.butlerplumbing.ca/
Address: 4260 93 St NW, Edmonton, AB T6E 5P5
Contact Details: 780-432-3947; [email protected]
Office Hours: Monday-Friday: 8:00 am-4:00 pm
Google reviews score | 4.8/5 |
Facebook reviews score | 4.9/5 |
Total score | 5/5 |
Score consistency | 4.8/5 |
Experience | 5/5 |
Qualifications | 5/5 |
Services | 4.5/5 |
Range of services | 5/5 |
Value for money | 4/5 |
Customer care | 3/5 |
Pros
- Provides a wide array of services
- Has same-day service
- Technicians arrive on promised time
- Has shown high-quality repair work
Cons
- Higher rates
- After-work hours have overtime fees
- 24-hour service is only for existing customers
We decided to include Butler Plumbing because of the high standard it provides to residential and commercial clients. Impressively, it was even recognized by HomeStars as one of the best services more than five times!
One of its positive aspects worth highlighting in our books is that past clients complimented the top-notch repair work. The technicians could handle the job regardless of the type or model of the boilers.
Furthermore, it has professional affiliations with the Canadian Hydronics Council and the Mechanical Contractors Association of Alberta. Because of this, clients will feel at ease knowing that Butler Plumbing follows industry standards.
Aside from boiler repair, we like that Butler Plumbing also offers various services great for new constructions and renovations. The technicians can do gas fittings, drain cleaning, and backflow prevention.
As for the pricing, Butler Plumbing charges by the hour instead of per service. Unfortunately, this means higher fees for short and minor fixes.
Some clients we spoke with were surprised by the final invoice due to the high rates and additional charges. To avoid misunderstandings, we hope they can provide a detailed quotation.
Unfortunately, they only offer 24-hour service for existing customers. And for those needing immediate boiler repairs, note that Butler Plumbing has overtime fees for after-work hours.
This factor was saddening for us because it prevented people from hiring them for emergency repairs. That’s on top of the higher rates, too.
On the bright side, its clients liked how easy it was to book an appointment. Some even mentioned that a technician arrived on the same day!
Lastly, we like that its technicians were quick regarding follow-ups. For us, this highly speaks of professionalism regardless if the job is small or not.