Categories > Other Services

The 5 Best Property Management Services in Toronto

The 5 Best Property Management Services in Toronto

  • Qualifications - We chose property managers with years of experience doing various tasks and are knowledgeable of the local market.
  • Range of services - We selected providers offering a wide selection of services and features for both tenants and property owners, such as maintenance and rent collection.
  • Availability - We picked services with flexible hours and a responsive team for both the property owner and the tenant.
  • Rates - We looked into the value for money based on service quality and features.

Ah, Toronto’s real estate market – it sure is a competitive one! While finding tenants for investment properties shouldn’t be challenging and stressful in this big city, the sad reality is that it isn’t the case! 

As a property owner, having a linchpin between you and your tenant is helpful to ensure returns on your investment. That’s where Toronto’s top property management services come in—taking care of all the tasks a landlord should do.

Need help managing your property? Or are you having a hard time finding the right tenant? Check our best picks below that will make your investment their priority!

1. Atria Development

Services: 

PORTFOLIO
Rental Properties
Upcoming Projects
Completed Projects
Gallery

APPROACH
Brand Philosophy
Technology
Sustainability
Social Responsibility

Website: https://landlord.net/

Address: 5000 Yonge St, Suite 1706 Toronto ON M2N 7E9

Contact Details: 416-466-2144

Office Hours: Monday – Sunday: 9:00 AM – 8 PM

Google reviews score5/5
Total reviews5/5
Score consistency5/5
Qualifications5/5
Local market expertise5/5
Years of experience5/5
Range of services5/5
Availability5/5
Flexible hours5/5
Responsiveness5/5
Rates(A higher score means better value)5/5

Pros

  • Manages residential and mixed-use units
  • Offers comprehensive services
  • Affordable pricing

Cons

  • No promos at the present

At Atria Development, we found their services to be exceptional. They consistently demonstrated a high level of professionalism, addressing our inquiries promptly and providing clear communication. The efficiency of their property management team stood out; maintenance issues were resolved swiftly, and common areas were well-maintained, contributing to a comfortable living environment.

The quality of Atria Development’s management services exceeded our expectations. Our building was not only well-kept but also enhanced with improvements that reflected their commitment to excellence. From landscaping to common space amenities, their attention to detail positively impacted our overall living experience.

Atria Development is the leading and biggest self-proposed rental company in Ontario. They have 1300 units presently, with plans to expand by an additional 10,000 units within the next 8 years. They have rental units in Toronto, Oshawa, and Petersburg, catering to diverse housing needs across these Ontario regions.

When it comes to cost, Atria Development proved to be reasonable and transparent. Their pricing structure was competitive, and we appreciated the absence of unexpected fees. The value we received for their services made the investment worthwhile. In terms of financial aspects, Atria Development’s approach was fair, aligning with the quality service they provided.

Our experience with Atria Development was marked by satisfaction. Their commitment to service, efficient management, and dedication to quality set them apart in the property management industry. We feel confident in recommending Atria Development to others seeking reliable and high-quality property management services. Their combination of professionalism, efficiency, and reasonable pricing make them a standout choice for those looking to enhance their living spaces.

2. Landlord Property & Rental Management

Landlord Property & Rental Management's Homepage

Services: Tenant screening, rent collection, maintenance, real estate, design build, renovations, etc.

Website: https://landlord.net/

Address: 515 Logan Ave, Toronto, ON M4K 3B3

Contact Details: 416-462-3800

Office Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score4.5/5
Total reviews5/5
Score consistency4/5
Qualifications5/5
Local market expertise5/5
Years of experience5/5
Range of services5/5
Availability4/5
Flexible hours4/5
Responsiveness4/5
Rates(A higher score means better value)5/5

Pros

  • Manages residential and mixed-use units
  • BBB accredited
  • Offers comprehensive services
  • Has a tenant screening department
  • Client gets a dedicated account manager

Cons

  • Can improve on responsiveness

What we like about Landlord Property & Rental Management is they have managed over 2,500 properties in Toronto and the GTA. Not surprising, as they’ve been around for almost three decades.

Plus, we feel that their years in the business are a testament to their knowledge of the local market. Many clients working or living overseas have even trusted them to handle their Toronto properties.

We also think it’s pretty useful that they have BBB accreditation. For us, that speaks about their commitment to client satisfaction for both property owners and tenants.

Now, about their services, we think their offerings are comprehensive. They don’t just stick to residential units but also accept mixed-use properties.

In addition to that, we really like the convenience they provide. They’ll do everything for the property owner, from tenant screening to unit renovations.

In fact, they have an in-house tenant screening team. Besides the usual verification process, we found it unique that they also do thorough social media checks, ensuring the tenant’s lifestyle is a match to the property they’re applying for.

Another aspect we like is that both the client and tenant get their own account manager, whom they’ll communicate with solely for a speedier process. That’s pretty nice since there’s no need to go through someone else who doesn’t know your concern.

However, some clients have had issues with unresponsive account managers. Given that they’re supposed to provide a quick service, it wasn’t very reassuring to hear these issues.

3. Bridgeway Property Management

Landlord Property & Rental Management's Homepage

Services: Tenant screening, rent collection, maintenance, property inspection, financial reporting, eviction, etc.

Website: https://www.bridgewaypm.com/

Address: 70 Nina St, Toronto, ON M5R 1Z6

Contact Details: 866-604-8807

Office Hours: Monday – Friday: 9:00 AM – 6:00 PM

Google reviews score4.8/5
Total reviews4/5
Score consistency5/5
Qualifications5/5
Local market expertise5/5
Years of experience5/5
Range of services4/5
Availability5/5
Flexible hours5/5
Responsiveness5/5
Rates(A higher score means better value)5/5

Pros

  • Provides a personalized approach
  • Has a responsive team
  • Offers competitive rates
  • Provides legal guidance

Cons

  • Doesn’t manage commercial properties

Bridgeway Property Management focuses solely on managing residential properties, which is one of the things we like about them. The advantage of this is that they won’t have to think about anything else since they specialize in one thing only.

But here’s the catch: they don’t manage commercial or mixed-use properties. They mainly stick to single-family homes and individual condo units.

The silver lining is the personalized approach. Not having a long client list gives them enough time to respond quickly to clients and tenants, and our client surveys showed just that. 

We love how the Bridgeway team was always quick to respond, whether it was a simple inquiry or addressing an issue.

We also like their packages, allowing clients to choose the best rate they’re comfortable with. In addition, there are add-ons if you need a more extensive service.

Furthermore, we highly appreciate their competitive prices. If you just need a tenant, you only need to pay one month’s rent, while they collect 6% to 12% of the monthly income for a full service, depending on the package you choose.

On top of that, they offer legal guidance to ensure compliance with the law. It’s a nice feature, giving you peace of mind every day you lease your property.

4. Park Place Properties

Park Place Properties's Homepage

Services: Tenant listing and screening, maintenance, guest and tenant support, licensing, etc.

Website: https://parkpl.co/toronto

Address: 20 Maud St Unit #301, Toronto, ON M5V 2M5

Contact Details: 647-371-5281

Office Hours: Monday – Sunday: 24 hours

Google reviews score4.8/5
Total reviews3/5
Score consistency5/5
Qualifications4.5/5
Local market expertise5/5
Years of experience4/5
Range of services4/5
Availability5/5
Flexible hours5/5
Responsiveness5/5
Rates(A higher score means better value)5/5

Pros

  • Acceps short and long-term rentals
  • Manages luxury properties
  • Focuses on maximizing income
  • Provides remote unlocking of doors
  • Has noise volume monitoring

Cons

  • Only manages residential properties

One thing we admire about Park Place Properties, which opened in 2015, is their wide reach. They are knowledgeable not only in Toronto but also in other countries in North America.

It doesn’t hinder their local market expertise, though, considering they offer full services to clients. For us, there’s no need to hire another service since Park Place Properties is like an all-in-one destination.

Moreover, they specialize in short and long-term rentals and executive rental properties. In our opinion, having these options allows you to maximize your monthly income, which they actually focus on.

However, since their focus is on residential property, owners of commercial and industrial units may need to call other property managers in Toronto. 

On the other hand, we appreciate that Park Place Properties accepts almost all types of residential homes, from apartments to luxurious chalets.

What makes them stand out is their August Smartlock service, which allows for remote locking and unlocking of the main entrance in case of emergencies. It’s a convenient feature, especially for middle-of-the-night accidental lock-ins.

Part of their service is noise volume monitoring. We found that useful to prevent noise complaints in your property, especially for vacation rentals.

Let’s not forget the many platforms they use to promote your property. And as long as you don’t get bookings, you don’t have to pay them—that’s cost-effective, don’t you think?

5. Buttonwood Property Management

Buttonwood Property Management's Homepage

Services: Tenant placement, bookkeeping, maintenance, rent collection, initial property inspection, etc.

Website: https://buttonwood.ca/

Address: 10 Yonge St, Unit 2212, Toronto, ON M5E 1R4

Contact Details: 416-835-7191

Office Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score5/5
Trust Index reviews score5/5
Total reviews4/5
Score consistency5/5
Qualifications5/5
Local market expertise5/5
Years of experience5/5
Range of services4/5
Availability5/5
Flexible hours5/5
Responsiveness5/5
Rates(A higher score means better value)5/5

Pros

  • Has an A+ BBB rating
  • Featured by several media outlets
  • Offers Rent Guarantee
  • Provides seasonal property inspections
  • Has an online portal for financial statements

Cons

  • No Rent Guarantee for free tenant placement

The reason we included Buttonwood Property Management is because of their stellar customer service. They even earned a BBB rating of A+, which is a good indication of their service quality, in our opinion.

It was also impressive that they’ve earned features from several media outlets, including Toronto Star, Toronto Sun, The Globe and Mail, Forbes, and Gulf News. Some are even international companies, which really speak about their reputation, no?

Another reason we like them is due to their extensive services. It was pretty convenient that they’re a one-stop shop, handling residential and commercial properties, such as single-family homes and multiplex units.

Additionally, we like the convenience they provide because they also do bookkeeping, which is pretty helpful for those headache-inducing financial statements. Even better, these statements are viewable via an online portal for easy access. 

It’s worth noting they offer seasonal property inspections for spring and fall. It’s especially useful because they’ll check the pipes to make sure the home is ready for winter.

Lastly, we were in awe of their Rent Guarantee, which ensures the client gets up to six months of rental income even if the tenant fails to pay on time. However, this guarantee won’t take effect if you use their free tenant placement service.

6. Medallion Capital Group

Medallion Capital Group's Homepage

Services: Tenant screening, rent collection, inspections, maintenance and repairs, financial management, etc.

Website: https://medcapassets.com/

Address: 74 Jutland Rd, Unit 32, Etobicoke, ON M8Z 0G7

Contact Details: 647-495-6892

Office Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score4.3/5
Total reviews3/5
Score consistency4/5
Qualifications5/5
Local market expertise5/5
Years of experience5/5
Range of services5/5
Availability4/5
Flexible hours4/5
Responsiveness4/5
Rates(A higher score means better value)5/5

Pros

  • Has a real estate team
  • Uses a localized marketing strategy
  • Partnered with Appollo Insurance
  • Provides a thorough inspection service

Cons

  • Can improve on communication

A highly experienced property management company in Toronto on our list is Medallion Capital Group. Part of the reason we like them is due to their hands-on approach.

Moreover, we appreciate they have a real estate team, including licensed mortgage agents who are there to help. It’s beneficial for clients with poor credit scores.

As for their services, we found them comprehensive. They’ll take care of tenant screening, rent collection, maintenance and repairs, and financial statements—convenient, eh?

But a service that really caught our attention is how they market properties. Each neighbourhood in Toronto will have a localized approach, ensuring that they can attract the right tenants.

Plus, we think their property inspections are thorough. We can confidently say that because besides checking smoke alarms, they will even handle furnace replacements if needed!

Oh, and did we mention they manage residential and commercial properties? They handle single-family homes, townhouses, and condos—they’ll pretty much accept any residential property in the GTA.

Recently, they established a partnership with Apollo Insurance—something we think is beneficial. Why? Both clients and tenants get the best property insurance deals because of this.

The hiccup, however, is the poor communication between Medallion Capital Group and their clients. We heard a few issues about slow responses from our surveys, but we’ve seen an improvement over the last few years!

Related topics