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Ottawa’s Top 5 Window Replacement Services to Upgrade Your View and Save on Bills

  • Qualifications – The contractors should have experience, a good track record, and perform industry-standard work.
  • Scope of services – We picked companies that offer a selection of windows and can provide other necessary services.
  • Availability and scheduling – We assessed companies that can accommodate their clients on time, have flexible schedules and handle each client appointment.
  • Customer service – It’s crucial to address clients with proper courtesy and acknowledge any concerns involving their services or company.
  • Price – We listed companies with reasonable rates, considering labour, materials, etc.

Ever had that mini heart attack when your energy bills shoot through the roof? It’s not the kind of surprise you want during winter, eh? After calling every adult you know (yes, you’re one, too), you discover your old windows are the culprit.

Whether you’re battling frosty mornings or just want to boost your curb appeal, we’ve got the lowdown on the best window replacement services in Ottawa. Let’s dive in and turn those window woes into a thing of the past!

1. CANA Windows and Doors

cana-windows-doors-logo

Services: Windows and doors

Address: 28 Cleopatra Dr, Nepean

Contact Details: +1 613-225-6999

Operating Hours: Tuesday to Friday: 8:00 AM – 4:00 PM

Website

Google reviews score4.9/5
Homestars reviews score4.8/5
Houzz reviews score4.7/5
Total reviews5/5
Score consistency 4.8/5
Qualifications 5/5
Experience5/5
Track record5/5
Performance and results5/5
Scope of services5/5
Window selection5/5
Installation and other services5/5
Availability and scheduling4/5
Customer service5/5
Price (A higher score means better value)5/5

What we like most about CANA Windows and Doors is how they bring the same level of care to every job, big or small. Whether you’re just replacing one window or going all in with a full-house renovation, they’ve shown they’re dependable and consistent.

Their warranties are comprehensive, covering defects in materials and workmanship, which adds another layer of security to your investment.

We also give them credit because many clients we’ve spoken with have praised their quick turnaround times. Some even said that big and complicated jobs were wrapped up in just two days. So, if you’re in a rush, CANA’s speedy service could be a real game-changer.

Another neat thing about CANA is its flexible financing with 24/7 automated approvals, making the process quick and easy. They offer up to $50,000 in financing, and since the loans are fully open, you can pay them off whenever you want.

Just note that they’re closed from Saturday to Monday, which could be inconvenient for some. But if you want fast service without sacrificing quality, CANA Windows and Doors is a solid pick.

Pros

  • Speedy turnaround and delivery 
  • Offers flexible financing
  • Provides warranties
  • Great for small and large projects
  • Energy Star Registered Dealer

Cons

  • Closed Saturdays to Mondays 

Fantastic process and experience 

“I just had all my windows and doors installed be Cana Windows and doors..the whole experience was fantastic. It started with the salesperson Susan..who was very knowledgeable and patient with all my questions…her suggestions enabled meto get a product that I already appreciate..the installers Paul and Vezna were very professional and friendly. They also cleaned up well after each window or door installed. Thank you Cana Windows.  MJ”

Mary jo Downie, Google Review

Great for real estate investors/landlords 

“As real estate investors/landlords, we’ve used CANA windows for multiple properties, and we have been very pleased with our experiences. From working with Aaron in sales, to the install, and follow-up, we have been very impressed. We’ve engaged CANA for projects as small as one window replacement to as large as replacing all of a home’s windows. Happy to recommend CANA to anyone in the market for new windows!”

Kamara, Google Review 

2. Westend Windows and Doors Ottawa

westend-windows-and-doors-ottawa

Services: Windows and doors

Address: 1900 Merivale Rd #110

Contact Details: +1 613-491-5121

Operating Hours: Tuesday to Friday: 9:00 AM – 4:00 PM

Website

Google reviews score4.9/5
Facebook reviews score5/5
Homestars reviews score 4.8/5
Total reviews5/5
Score consistency 4.9/5
Qualifications 5/5
Experience5/5
Track record5/5
Performance and results5/5
Scope of services5/5
Window selection5/5
Installation and other services5/5
Availability and scheduling4/5
Customer service5/5
Price (A higher score means better value)5/5

Westend Windows and Doors has a pretty impressive selection, from casement to bow windows. Their attention to detail during installation means you won’t have to worry about problems later. And they’ve built a solid reputation for getting it right the first time, saving you any future headaches.

We also like that they offer a 20-year warranty on installations and a lifetime warranty on all their products. It’s transferable to a new homeowner, boosting your property’s value if you sell.

They also offer a handy free in-home consultation. It’s informative and pressure-free; a pro will come to your home, assess your needs, and give you a no-obligation quote—so you can explore your options without feeling stuck.

The downside is that Westend is closed from Saturday to Monday, which might be a hassle if weekends are your only free time. Regardless, they offer a great mix of quality products and top-notch service.

Pros

  • Offers free consultations 
  • Provides transferable warranty
  • Has a wide selection of windows
  • Impressive attention-to-detail

Cons

  • Closed on Saturdays to Mondays

Punctual and professional crew 

“West End Windows and Doors replaced 8 windows in my home and they were excellent.  The customer service was great right from the get go – the sales person was knowledgeable, helpful and not pushy at all.  Their prices were far better than the other quotes I received.  The crew that did the installation were punctual, professional, hard working and respectful. They did such a wonderful job; my windows look amazing!  Thank you!”

Margaret Higgs, Google Review

Great window replacement results

“Amazing company! I had 3 windows installed and converted my garage door to a regular door with siding. The installers were extremely professional, diligent, respectful and hard working. My windows and door look super sharp. This company had the best prices, I would recommend them to anyone looking to update their windows or doors.”

Sasha Chama, Google Review

3. Ecoline Windows and Doors Ottawa

Services: Windows and doors

Address: 2081 Merivale Rd #201

Contact Details: +1 613-706-0889

Operating Hours: 

  • Monday to Friday: 10:00 AM – 8:00 PM
  • Saturday: 10:00 AM – 6:00 PM

Website

Google reviews score4.6/5
Trustedpros reviews score4.7/5
Homestars reviews score5/5
Total reviews5/5
Score consistency 4.8/5
Qualifications 5/5
Experience5/5
Track record5/5
Performance and results5/5
Scope of services5/5
Window selection5/5
Installation and other services5/5
Availability and scheduling4.5/5
Customer service4/5
Price (A higher score means better value)5/5

Ecoline Windows and Doors has a strong track record, with over 40,000 successful installations under its belt. This speaks volumes about their reliability and consistency. 

For instance, the clients we spoke with have all raved about the results, especially if they had specific design preferences. Ecoline’s huge range of styles and its knack for meeting these needs make it a top choice for homeowners with a clear vision.

We also noticed they’re known for their hassle-free warranty, which covers everything with no hidden fees. This is a big deal because other companies might hit you with extra charges for labour or materials, even if you’re still under warranty.

But we’re a bit iffy after hearing that some clients experienced delays in supply deliveries, which can push back the installation schedule.

On the bright side, their financing options are a big plus. They work with several financial companies to offer up to 12 months of payment deferral and low-interest financing, making it much easier on your budget.

Pros

  • Has over 40,000 successful installations 
  • Great hassle-free warranty
  • Offers financing options 
  • Delivers excellent results 

Cons

  • Some reports of supply delays

Flawless process and installation

“Amazing service from start to finish – the salesperson, the person measuring, the installers and the customer service were all friendly and professional. No problem with the installation; completed without a flaw and a problem.  The windows are exactly as we had ordered and worked magnificently.   Highly recommended,”

Suzanne Gagnon, Google Review

Neat and quality finishes 

“The installers Kiryn and Stepan did a awesome job with replacing 8 windows as well as our front door and patio door. We opted for black frames for the exterior to keep an harmony with the front door. We are more than happy with the result. Finishes are neat and quality is great. Thank you so much guys!”

Marion Gregoire, Google Review

4. Canadian Choice Windows & Doors Ottawa

Services: Windows and doors

Address: 148 Colonnade Rd S

Contact Details: +1 613-209-0172

Operating Hours: Monday to Friday: 9:00 AM – 4:00 PM

Website

Google review score4.6/5
Total reviews4/5
Score consistency 5/5
Qualifications 5/5
Experience5/5
Track record5/5
Performance and results5/5
Scope of services5/5
Window selection5/5
Installation and other services5/5
Availability and scheduling4/5
Customer service4/5
Price (A higher score means better value)5/5

Canadian Choice Windows & Doors is an excellent option for those looking for a high level of customization. With up to 40 unique styles and a variety of colour options, they cater to diverse aesthetic preferences. 

It’s also worth mentioning that their experience is evident—they’ve installed over a million windows. This definitely proves they can handle projects of any size.

We also appreciate their free in-home energy audits. These audits help pinpoint ways to make your home more energy-efficient, which could save you money on utility bills over time.

Another thing we like is their transferable 25-year warranty, which covers both materials and workmanship. It’s pretty reassuring because you’re protected against most issues with no hidden fees or fine print.

However, we noted some reports of last-minute appointment cancellations, which can be a hassle if you’re on a tight schedule. But overall, their top-notch installations and ability to handle different preferences make them worth considering.

Pros

  • Great with custom projects
  • Has installed over 1 million windows 
  • Offers a transferable 25-year warranty 
  • Offers free in-home energy audits 

Cons

  • Closed on weekends
  • Some reports of cancelled appointments 

Stellar experience 

“Absolutely love my new windows! The whole experience was fantastic starting with meeting Zach for a consult. He was genuine, professional and extremely knowledgeable. Through the whole process he answered emails quickly and any questions I had. My installer lldar was excellent and worked hard to get the job done in one day. I would definitely recommend them!”

lynne patterson, Google Review

Excellent service and quality installation 

“Excellent Service & Quality Installation! From the beginning, the process was easy and straightforward! We got 8 windows and a front door installed at our home and I am extremely satisfied with the service and the quality of the products. I would highly recommend Canadian Choice Windows & Doors to anyone in need of new windows and doors! Thank you!”

Jessica Mirkin, Google Review

5. Verdun Windows and Doors

Services: Windows and doors

Address: 104 Clement St, Vars, ON

Contact Details: +1 613-443-2694

Operating Hours: Monday to Friday: 7:30 AM – 4:30 PM

Website

Google reviews score4.4/5
Facebook reviews score 4.6/5
Homestars reviews score 4.7/5
Total reviews5/5
Score consistency 4.6/5
Qualifications 4.5/5
Experience5/5
Track record4.5/5
Performance and results4/5
Scope of services5/5
Window selection5/5
Installation and other services5/5
Availability and scheduling4.5/5
Customer service4/5
Price (A higher score means better value)5/5

Verdun Windows and Doors is a great pick if you’re focusing on energy efficiency. Their products meet the Energy Star® Most Efficient 2024 standards, so you’ll save on energy costs and cut down your carbon footprint, which is especially important in Ottawa’s extreme weather.

We love that their free in-home consultations are thorough and low-pressure. Plus, the quote is valid for 30 days, giving you plenty of time to decide—it’s a nice touch.

On the downside, Verdun’s customer service could be better, especially in handling concerns quickly. Some customers have found that minor installation issues took longer to fix than expected, and there have been delays with follow-ups for deliveries and installations.

Luckily, their 25-year parts and labour warranty is a real plus, offering full coverage that’s transferable and not prorated. It gives you long-term peace of mind.

All in all, Verdun’s focus on energy efficiency and long-term value makes them a top contender for anyone replacing windows in Ottawa.

Pros

  • Offers quality energy-efficient windows
  • Offers free in-home consultations 
  • Provides parts and labour warranty 

Cons

  • Closed on weekends
  • Can improve urgency of addressing concerns

Works fast

“The guys who replaced our window were very friendly, polite and efficient. They worked quickly and there was no mess to clean up after they left! Our experience with Verdun Windows and Doors (from sales to installation) was great.”

Hilly Ness, Google Review

Quick turnaround for a large job

“These 2 fellas are machines,I still can,t believe they put 21 windows and a patio door in 2 days plus left my place spotless and took all garbage,amazing work .extremely happy!Thanks guys and thank you Verdun”

James Fyfe, Google Review

FAQs about Window Replacement Services in Ottawa

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