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The Best 5 Window Repair Services in Calgary

The Best 5 Window Repair Services in Calgary

How We Picked

Results – We picked companies that produce results that meet or even exceed industry standards based on durability and overall look and cleanliness. 
Customer service – We selected companies that value customer service in terms of how they handle and communicate with their clients.
Expertise – The team behind the repair should be knowledgeable and experienced in fixing various window makes and models.
Cost – The materials used and labour affect the pricing of each type of repair. We listed companies that give fair quotations in exchange for quality services.

1. Calgary Glass Repair

Calgary Glass Repair Homepage

Services: Window repairs, installations, maintenance, replacements, weatherstripping, window board-up

Website: https://calgaryglass.repair/        

Address: 70 Shawville Blvd SE #240, Calgary, AB T2Y 2Z3

Contact Details: (587) 296 6699; [email protected]         

Operating Hours: Monday – Saturday: 9:00 AM – 7:00 PM

Google reviews score5/5
Facebook reviews score5/5
Total reviews4/5
Score consistency 5/5
Results5/5
Durability5/5
Overall look and cleanliness5/5
Customer Service4.9/5
Expertise4.9/5
Cost5/5

Pros

  • Free quotation
  • Accepts insurance claims
  • Flexible payment methods
  • Emergency services 

Cons

  • Small team
  • No instant online booking

Established in 2017, Calgary Glass Repair offers servicing, replacements, repairs and installation for all types of windows, doors and skylights.

They have been able to provide satisfactory repair services in terms of their clean and safe finishes based on the numerous client testimonials we initially saw.

We like that they answer emergency calls, get to you within 30 minutes after the call, and then finish the job in 2 hours. Most emergency cases involve smashed windows or break-ins, so their speedy services are crucial for the client’s safety.

Although, we are a bit concerned that their small team is at risk of being understaffed, especially when technicians call in sick.

For enquiries or bookings, you can get a free quotation over the phone, and they’ll advise you if you should opt for a repair, replacement, or even a simple DIY.

Do note that they don’t have an instant online booking system, so it’s better to give them a call for a quicker response rather than doing it via email.

Clients can also use their insurance claims in requesting repairs; the company will process and acknowledge them accordingly.

Lastly, we are also happy that they accept various payment methods such as Visa, AMEX, Mastercard, cash, cheque and email transfers.

2. Go-Green Windows & Doors Ltd

Go-Green Windows & Doors Ltd Homepage

Services: Window and door repair, restore, replacement, installation

Website: https://www.gogreenwindows.ca/           

Address: 75 Templehill Dr NE, Calgary, AB T1Y 4C4

Contact Details: (403) 234-0022          

Operating Hours: Monday – Saturday: 8:00 AM – 5:30 PM

Google reviews score4.7/5
HomeStars reviews score4.9/5
Yably reviews score 4.8/5
Total reviews5/5
Score consistency 4.8/5
Results5/5
Durability5/5
Overall look and cleanliness5/5
Customer service4.8/5
Expertise5/5
Cost5/5

Pros

  • Free in-home consultation
  • Over 18 years of experience
  • 10-year repair warranty
  • Competitive pricing

Cons

  • Availability issues and conflict of schedules
  • Some reports of slow response time

Go-Green Windows & Doors Ltd is a family-run business that has been offering a full range of window repair and replacement solutions since 2004.

We like that they are able to provide practical window repair solutions, and it would normally take around 15-30 minutes per window or 30-45 minutes for sealed units 

They also use eco-friendly means to try to keep as many windows out of the landfills as possible. 

If you’re interested in their services, you can try their free in-home consultation since it will give you a more accurate diagnosis and quotation. We believe a phone call would be ideal to book a home visit since there are reports of a slow response time for emails.

Securing an appointment is important to avoid any conflict of schedule and availability since the company has a relatively small team.

Another thing we appreciate is their 10-year repair warranty, which shows the confidence they have in the quality of their products, and how they value customer satisfaction.

As for their rates, we’re told they offer competitive and reasonable pricing compared to their counterparts. Their window repairs normally cost between $100 to $295, which is cheaper than the $130 to $500 market average.

Overall, this is a solid one-stop shop for window repair services at reasonable prices.

3. Basco Calgary Window Replacement & Repair

Basco Calgary Window Replacement & Repair Homepage_1

Services: Window repair, replacement, defogging, weatherstripping, caulking 

Website: https://www.bascoworld.com/en/basco-calgary/       

Address: 296 Acadia Dr SE, Calgary, AB T2J 0A7

Contact Details: (587) 538-1199; [email protected]       

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews score4.9/5
HomeStars reviews score4.9/5
Yelp reviews score 5/5
Total reviews5/5
Score consistency 4.9/5
Results4.9/5
Durability5/5
Overall look and cleanliness4.8/5
Customer service5/5
Expertise5/5
Cost4.8/5

Pros

  • Over 17 years of experience
  • Accredited services
  • Instant booking system
  • Free quotation
  • Large team

Cons

  • Slightly pricier than others
  • Some reports of needing to improve window finishing

With over 17 years of experience in the industry, Basco Calgary Window Replacement & Repair specialises in door and window repair and restoration.

We love that they have created partnerships with local suppliers not only for glass replacement but also for window hardware repair, weather-stripping repair and window caulking. So clients can expect little to no delays to get ahold of the parts needed.

Their services are also credible, given that they are a BBB-Accredited business with an A+ rating. However, we heard reports from clients regarding their dissatisfaction with the finishing of their window repairs, so be firm on a final inspection to help avoid this.

Having a large team also allows them to handle and dispatch technicians to their clients simultaneously.

Just to be sure, we suggest clients make use of their booking system to secure a repair at a convenient schedule, considering they are closed on weekends.

As for their pricing, there have been multiple cases where clients noticed around a 30% higher quotation from Basco compared to the other companies they went to.

To have a better grasp of your situation and possible costs, a thorough discussion with the company through their free quotation is highly encouraged to avoid any unexpected charges and misunderstandings.

4. Vinyl Window Pro

Vinyl Window Pro Homepage

Services: Window and doors repair, replacement, installation, maintenance

Website: https://vinylwindowspro.ca/         

Address: 4576 14 St NE, Calgary, AB T2E 6T7

Contact Details: (403) 456-6748; [email protected]         

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews score4.7/5
HomeStars reviews score4.8/5
Yably reviews score4.8/5
Total reviews5/5
Score consistency 4.8/5
Results4.9/5
Durability4.7/5
Overall look and cleanliness5/5
Customer service4.8/5
Expertise5/5
Cost4.8/5

Pros

  • Over 37 years of experience
  • Window repair and maintenance packages
  • Instant online booking system 
  • Repair warranty

Cons

  • Some reports of needing to improve customer service
  • Some reports on the durability of their products
  • Minimum project value

Vinyl Window Pro has been repairing and replacing windows and doors for residential and commercial buildings in Calgary since 1985.

We are impressed by their experience in repairing ancestral or traditional windows whilst still upholding their integrity. For instance, they have successfully done 17 window repairs for a house built in 1936.

It’s also convenient that they have an automated system for clients who want to request a quotation or book a service.

Their excellent workmanship has gained them loyal clients, most of whom discovered and hired them through referrals. The fact that they’ve expanded their clientele through word-of-mouth is nothing short of impressive.

Full disclosure, though: some clients apparently questioned the durability of the products used after seeing cracks form without external force.

It’s good to note that situations like this can be addressed with the warranty the company provides. Their repair warranties are limited and vary for every service, and not all issues are covered – so we suggest reading through the warranty contract carefully.

For budget-conscious clients, you should be aware that they have a project minimum of $500. To make the most of their services, you can avail of their windows repair and maintenance packages that start at $400 for 6 windows, plus their service charges.

5. Glass Doctor of Calgary

Glass Doctor of Calgary Homepage

Services: House, auto and business window repair, replacement

Website: https://glassdoctor.com/calgary          

Address: 5656 10 St NE #5, Calgary, AB T2E 8W7

Contact Details: (403) 366-1276; [email protected]          

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews score4.2/5
Facebook reviews score4.4/5
HomeStars reviews score 5/5
Total reviews5/5
Score consistency 4.5/5
Results 4.8/5
Durability5/5
Overall look and cleanliness4.5/5
Customer service5/5
Expertise5/5
Cost4.3/5

Pros

  • 24/7 emergency services
  • Offers special coupons
  • Accepts insurance claims
  • Flexible payment methods
  • Great response time

Cons

  • Some reports on appointment issues
  • Some reports of needing to improve communication

Glass Doctor of Calgary specialises in window and glass service, repair, replacement and installation for homeowners, vehicle owners, and business owners. They repair windows that are chipped, cracked, or scratched, including repairing sash locks and fixtures.

We appreciate that they provide 24/7 emergency services despite their regular business days, which are only on weekdays. There are many cases of clients calling due to break-ins, and the company arrives at the scene and repairs the damage within 2 hours after the call.

Just a few concerns: we discovered reports on appointment issues involving cancellation and postponement of their original schedule without notice from the company.

We think this also correlates to some complaints we’ve heard about their poor communication. Even via phone, clients apparently have difficulty following up quotation requests and estimated arrival times.

Clients could also make use of their insurance claims for their repairs. We love that the company mostly handles the needed paperwork for smooth insurance approvals.

For those who don’t have insurance, you can use their in-store special coupons that give you at least $25 to $50 off any service for a minimum service of $500 or $900.

Lastly, clients can choose from a variety of payment methods such as cash, check, Mastercard, Visa, and Discover cards.

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