Crown Chimney Sweeps is a family-owned and operated business located within Calgary. They offer professional chimney cleaning, WETT inspections, and repair services.

With over 35 years of experience, they gained a loyal clientele and have been hiring them for decades. We found their longevity impressive as it shows us the consistency and competence in their services. 

We also like that they have certified WETT technicians who maintain and meet industry standards with their chimney services. 

Furthermore, we heard that they are with inspections and cleaning. Many customers we talked with noted that they even spot and fix unnoticeable issues.

Another thing we appreciate is their punctuality during appointments and their prompt service. For instance, they can effectively finish a chimney cleaning service in 30 minutes and ensure that the area is clean without missing any spots.

Moreover, we love their fast response time, especially with entertaining initial quotations and constant on-the-job updates. 

That said, you can reach them via call or by filling out their online form with your details and need to get a quick quotation. 

Unfortunately, they are not available on weekends to accommodate different client schedules.

Lastly, a word of advice: it is better to prepare cash, cheques, or email transfers as a payment method since they don’t accept debit or credit cards.

With over 25 years in the industry, Soot Busters continues to specialize in chimneys, fireplace and wood stoves, and window cleaning services. They can also help with any caps and damper smoke problems.

We heard about how thorough they are with their inspections to provide clients with the best recommendations and suggest if you do not need any cleaning. This aspect is a plus for us since its saves clients from getting pushed into getting an unnecessary service.

Another thing we love about them is how friendly and informative they are with their client. This is especially helpful for first-timers or those who have recently moved to their homes and need a chimney sweep.

However, as a heads up: they charge a minimum inspection fee of $80 if your unit does not require chimney cleaning.

In addition, we are a bit iffy that they have no regular business hours and only work on an appointment-based schedule.

We also appreciate that their rates are readily available online, so you make an initial computation of the cost before you proceed with their services. That said, their services have reasonable prices, given their quality performance.

Finally, they have a no-mess guarantee to assure clients that they will leave their workspace clean and tidy after their services. We think this is crucial so that it won’t cause any damage or harm to the chimney and the client.

Alberta Home Services provides professional carpet, furnace and duct cleaning, and other related services. Since 1986, they have provided services for residential clients, new home builders, institutions, and businesses.

Notably, they have been awarded the Southern Alberta Consumers Choice for 2022 and Calgary Herald Readers Choice since 2012. 

Furthermore, they have accreditations by BBB and National Air Duct Cleaning Association. These show that they comply with industry standards and regulations.

On the contrary, we noted some reports of tardiness and unprofessionalism among some of their technicians. For instance, they don’t provide any explanation or compensation if they arrive late or suddenly cancel appointments. 

Also, based on our surveys, we believe they need to work on customer service, especially in dealing with concerned clients over the phone.

On a better note, we love that they provide a 30-day warranty for all their services to address any post-service issues or dissatisfactions at no cost.

We are also happy that they are open six days a week, which means they can accept requests for Saturday bookings.

Another great thing about Alberta Home Services is they offer packaged services and special discounts to make it lighter for their clients.

Although, we heard some complaints regarding technicians overcharging with hidden fees or uninformed charges that mostly took clients by surprise. We encourage clients to confirm the quotation before proceeding with any service.

Advanpro Heating, Cooling, Furnace & Duct Cleaning specializes in furnace installations, furnace repairs, furnace cleaning and maintenance, and other HVAC services.

What we like most about them is they are available 24/7. Furthermore, they even have staff who answers emergency requests, which is crucial for those who may be in danger if their chimney issues are left unattended.

Although, we are concerned about their communication after hearing reports regarding cancellations without any notice and postponing it to a different date without any compensation for the client.

In addition, we think they need to improve their customer service by providing clients with detailed invoice breakdowns and adequate booking updates.

We also noticed that they lack detailed inspection reports to help clients understand the current situation of their chimneys.

Because of the unfortunate incidents mentioned above, we like that they provide a satisfaction guarantee so clients can relay any concerns and resolve them with no extra charges.

It’s also noteworthy that they have a free online instant quote feature on their website where clients can see an approximate computation of their services. But, keep in mind that they are pricier than their competitors. 

That said, we suggest clients avail of their financing options to enroll in a convenient payment plan. Plus, you can opt for their duct cleaning package deals to cut service costs.

Alberta Furnace Cleaning has been providing Calgary duct cleaning services since 1986. Impressively, they got an award as the number one Furnace and Duct Cleaning Company in 2003-2022 by Southern Alberta Consumers Choice.

We like that all their technicians are NADCA certified and that their company adheres to strict labour safety codes laid out by COR. This compliance is crucial to maintain the safety of the workers and clients.

Although contrary to meeting industry standards, we noted some reports regarding the poor performance of some of their technicians. For instance, some chimneys still required further cleaning even after they were “cleaned” by the technician.

So, we encourage clients to monitor the progress of their service and request photo inspections to ensure everything is in order. You can also demand a reclean at no extra cost since they provide a 30-day warranty.

We also think it’s good that they are open six days a week so that you can have more options on when to schedule their appointment.

However, we heard some no-show complaints without any explanation and proper rebooking of schedules. As we noted on several customer feedback, we’re also iffy about their lack of transparency on their fees.

That’s why we suggest clients insist on getting updates and follow-ups to avoid booking issues and ask for a detailed breakdown of fees to avoid hidden charges.