Established in 1996, DHL Mechanical Boiler Expert offers residential and commercial boiler repairs, installations, and services.

They have mainly focused on boilers and radiant heating for over 26 years, which has allowed them to have the skills and experience to repair even 20-year-old boilers.

We appreciate that they offer 24/7 emergency services, given that some boiler problems may be dangerous if left unattended. This service will especially come in handy during the winter season.

But we also discovered that they are prone to be held up due to busy schedules, so some clients are bumped to a different time slot whenever there are overlapping appointments. This usually happens when they exceed their planned timeframes.

It’s also good to note that they offer a warranty for parts, which are mostly from their partnered Canadian brand.

Their consistent services with a high satisfaction rate of 98% have earned them a loyal clientele and more voluntary referrals.

It’s a bit unfortunate that they don’t offer financing options considering boiler repairs usually cost around $800-$2000, depending on the complexity of the job.

You can get in touch with them by calling or emailing them for any enquiries regarding your issue or quotation. Do note that a no-obligation quote is not guaranteed.

Ritchie’s Plumbing & Heating provides plumbing and heating services to homeowners, including boiler repairs, inspections, replacements, and new installations.

Their head technician is a certified Red Seal Plumber & Journeyman Gas Fitter A-Class, which is evident in their famed accurate assessments and repairs.

Although, we are a bit concerned that their workmanship or part warranties aren’t explicitly stated. It’s better to discuss these matters beforehand to make sure you won’t have to spend a fortune on any aftersales problems.

We do love that they have an instant online booking system where clients can choose the service they want and claim a time slot as early as 8 AM and as late as 4 PM.

Another thing we appreciate is that clients who can’t find a suitable time can give them a call to figure out a better schedule or compromise. They can get back to you within 4 hours after sorting things out.

Before they jump into quoting a repair request, they start with a 2-hour boiler inspection which also includes the cleaning of the burner assembly, blow out of the combustion chamber, and combustion analysis. Then they give you your best options.

But just a heads up: they have an hourly service call charge of $105, which includes their boiler inspection.

Having been in the industry since 1999, Cuthbert Plumbing & Heating provides HVAC services, from boiler servicing to gas fitting.

We are pleased that they make it a point that their boiler repairs must be carried out by a qualified and registered heating engineer. This also ensures everything is working safely according to industry standards and manufacturer instructions.

They are generous with their free quotation considering that they even give clients advice on boiler issues that don’t require their services — free of charge.

For clients who do need their repair services, we like that their technician is dispatched as soon as possible, especially for urgent requests. The technician will be at your doorstep within an hour after your call.

Although, it is a bit unfortunate that they are closed on weekends since many clients are only available during this time.

As for their service time, on average, they can finish most jobs within 1-2 hours. It’s also good to note that their speedy services don’t jeopardise the quality of their work.

However, we are a bit concerned about their availability, especially during peak seasons, since they only have one technician who goes around for every service.

That said, it’s a good idea to call or email ahead to secure an appointment at a convenient time for you.

Alpha Plumbing Ltd was established in 2011, offering boiler, gas fitting, and plumbing services to the Calgary area. 

Their services have qualified and reached industry standards, considering they are accredited by BBB.

We like that they are open 7 days a week, so clients could also book their services over the weekends.

You can easily choose a time that best works for you and specify your needs through their automated booking system. 

Just a word of caution: they charge dispatch and diagnosis fees starting at $70. This increases depending on the extent of the diagnosis and inspection. 

On the bright side, you could expect a technician to arrive within an hour after your call.

Some clients also shared with us their experiences of incorrect or ineffective assessments which led to temporary and band-aid solutions, which is a shame. This just prolongs the existing issue and the client would have to schedule another repair.

As for their guarantees, they offer a 1-year part and labour warranty for their boiler services, which is quite decent.

For those interested clients, you should be aware that they are pricier than their counterparts. Upon checking, their parts are 100%-150% more expensive compared to market prices.

The good news is that you may avail of the financing options they offer to help fund your boiler repairs or if you wish to make monthly payments to make things easier on the pocket.

Baker Plumbing has been providing professional plumbing, heating and gas fitting solutions to the Calgary region since 1956. 

They are open 24 hours a day, including their emergency service line. Clients can contact them as soon as they think something’s wrong to avoid it getting worse or unsalvageable.

This also means that they have flexible booking schedules and can accommodate clients who are usually busy during the day or on weekdays.

However, several clients complained of late arrivals and no-shows for their scheduled appointments. We highly encourage clients to be firm in asking for an explanation or some form of compensation if this happens.

On a better note, the response rate for enquiries is quite high, and their inspection and diagnosis time is relatively fast and accurate.

In terms of their actual servicing, there are some instances when they don’t have the parts needed on hand, so the expected completion is pushed back and delayed.

As for their pricing, they generally have a reasonable price scheme, but we heard some reports of overcharging on the part of the dispatched technician’s quotation. 

So, we suggest clients carefully go over the items on the quotation and raise any concerns with the main office.