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Restore and Rebuild with the 5 Most Reliable Water Damage Restoration Services in Toronto
I’ve never been more stressed when my basement flooded a few years ago because of a severe storm in Toronto. It’s not pretty, let me tell you that because all I could think about was how to save all my stuff and how I was going to fix this.
It was a harrowing experience—one which I had no idea how to tackle. But the next day, I saw a vehicle in front of my neighbor’s bringing in all these fans – so I asked, did a little interview, and hired them on the spot.
Flooding inside the home is something I never want to experience again, but sometimes, it just happens because of natural disasters and burst pipes.
So here I am, helping you with a list to call for emergencies: a list I gathered that my family and friends trust to make sure no mold will grow after the job. Check them out!
1. SELECT Restoration
Services: Water damage restoration, fire and smoke damage restoration, mold removal and remediation, basement flood cleanup, catastrophic storm response, etc.
Location: 261 Bering Ave Unit 2
Contact: 416-236-0660, [email protected]
Business Hours:
- Monday – Sunday: 24 hours
Google reviews score | 5/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Credentials | 5/5 |
Services | 5/5 |
Offerings | 5/5 |
Quality of service | 5/5 |
Availability | 5/5 |
Response | |
Communication | |
Billing Options | 4/5 |
Here’s the thing about SELECT Restoration: they’re a one-stop shop for all your water and flood damage needs. They’re almost like an emergency responder if you think about it, for home and commercial properties.
Their services are a lot, which really made us happy. Besides water damage restoration, they also offer basement flood cleanup, catastrophic storm response, mold removal and remediation, and more.
Plus, it’s very convenient that they handle residential and commercial properties. We like that they will come by anytime, whether that’s a burst pipe or heavy rainfall damage.
Their technicians are also trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), which gives them the expertise to handle small and large water damage problems.
Plus, it’s awesome they received the Toronto Star Readers’ Choice Platinum Award 2023 and the Best of Houzz 2023. Surely, these prove their good quality of service.
It’s just a bummer they don’t offer financing options for those large-scale water damage situations. But this is us being nitpicky because they can still help with your insurance claims.
Lastly, it’s cool they’re available 24/7, allowing them to work on water damage emergencies. Based on what we’ve seen, they’re very responsive, arriving just a few hours after the initial call.
Pros
- An all-in-one destination for restoration
- Offers insurance claims
- Award-winning company
- Has 24/7 emergency response
Cons
- No financing options
All-around top-notch service
“I have nothing but good things to say about Select restoration. John called me back and came to my house immediately after I had a water issue in my basement. I was not sure if the source of the water damage as I assumed it was foundation related. Right away John ruled out foundation and thought it was a plumbing leak. Turns out he was right. He helped me every step of the way, was very transparent and helped me deal with insurance. John clearly cares about his clients and was not there to take advantage of the situation. I’m grateful that he helped me resolve my issue and could only recommend him and his company .”
Antonio De Simone, Google Review
Very honest and no-pressure sales tactics
“I am an avid review reader but my experience with Select Restoration has made me a reviewer. We had a small leak in our basement and reached out to Select for a quote. John immediately gave me helpful advice on the telephone and visited same day to assess the damage. Ultimately we didn’t need SR’s services (the leak ended up being smaller than we thought) but the expert knowledge and customer service we received were fantastic!”
Jacqueline Brown, Google Review
2. GTA Restoration
Services: Flood and water damage restoration, biohazard cleanup and remediation, mold removal and remediation, smoke and fire damage restoration
Location: 12 Upjohn Rd, North York
Contact: 647-956-7165
Business Hours:
- Monday – Sunday: 24 hours
Google reviews score | 4.3/5 |
Total reviews | 3/5 |
Score consistency | 4/5 |
Credentials | 5/5 |
Services | 5/5 |
Offerings | 5/5 |
Quality of service | 5/5 |
Availability | 4.5/5 |
Response | 5/5 |
Communication | 4/5 |
Billing Options | 5/5 |
GTA Restoration has over 14 years of experience working on water and fire damage restoration. But what we like is over the years, they’ve continued to provide consistent quality of service, which our relatives and neighbours have constantly mentioned.
They have everything under one umbrella, offering water and flood damage restoration, emergency plumbing service, flooded basement cleanup, sewer backup cleanup, mold removal and remediation, water leak detection, and basement waterproofing.
It’s awesome they have everything you need, so you can stick to hiring one provider instead of paying for more than one. Plus, they also work with residential, commercial, and industrial clients, making them really accessible.
We noticed how thorough their service is as well. In one of the homes they worked on, their technicians were very patient and took their time to follow all the necessary steps to make sure no water damaged areas were overlooked.
It helps that they were former insurance adjusters and offer direct billing to insurance, which gives them the knowledge to ensure your claim is processed promptly.
They’re also available 24/7, which is very convenient for emergencies. They even promise to arrive within 60 minutes, which we have to say they’ve been consistent with.
Although there were a few hiccups regarding the quotations, we think those were just miscommunications because, at the end of the service, they didn’t overcharge.
Pros
- All-in-one restoration service
- Provides direct billing to insurance
- Available 24/7; arrives within 60 minutes
Cons
- Some hiccups with quotations
Professional and prompt service
“GTA Restoration exceeded my expectations with their exceptional service. From the moment I contacted them, they were professional, prompt, and courteous. Their team efficiently restored my property, leaving it better than before. I highly recommend GTA Restoration for their quality workmanship and dedication to customer satisfaction.”
Keivan Zandieh, Google Review
Prompt response
“Had a sewer backup in my home that did some pretty extensive damage in my basement. GTA Restoration showed up immediately and worked well into the night and the next day to clean everything up and restore all services. Can’t praise this team enough for the professionalism and responsiveness”
Brad Campbell, Google Review
3. Pro Max Restoration
Services: Water damage repair, mold removal, flooded basement service, emergency flood assistance, emergency plumbing
Location: 980 Lawrence Ave E
Contact: 416-577-2877
Business Hours:
- Monday – Sunday: 24 hours
Google reviews score | 4.8/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Credentials | 5/5 |
Services | 5/5 |
Offerings | 5/5 |
Quality of service | 5/5 |
Availability | 4.5/5 |
Response | 4/5 |
Communication | 5/5 |
Billing Options | 5/5 |
With over 10 years of experience under their belt, Pro Max Restoration has earned a positive reputation in the local community. We’ve seen how fast their response is, which is one of the reasons their clientele have continued to recommend them.
Their technicians are trained and certified, ensuring they have the knowledge and expertise to handle small and major water damage issues.
We also learned how patient they were when explaining the damaged areas and potential problems without any forced sales tactics.
Their services are water damage restoration, flooded basement service, mold removal, flooding assistance, and emergency plumbing. But what’s even better is we noticed their incredible workmanship, which is where they shine the most.
They also have emergency services for water damage, available 24/7. This is awesome because you don’t have to wait long before getting assistance, especially when your house or place of business encounters flooding.
We’re just iffy that they promise to come by within two to three hours, which is pretty long compared to others on our list. But we’ve seen them arrive in 30 minutes, which we learned happens when their schedule’s not packed.
Overall, we still think their response is really fast and, most of the time, won’t take long if they’re not busy.
Pros
- Available 24/7
- Has a prompt service
- No forced sales tactics
Cons
- Promised response time can be faster
Incredible customer support
“Elvin came in under an hour for a leak in our ceiling. He instantly identified the issue and was EXTREMELY patient with me while I decided to figure out the next best step. The whole team was great to communicate with, clear, and most of all HONEST. I would call Pro Max instantly if I were to have another leak or issue again because I know I can trust them.”
Adam Green, Google Review
Fast response
“I had water damage caused from the drain pipes we were frustrated not know what to do next, I called Pro Max Restoration, they showed up very fast , real experts they did a great job , handled our insurance for us and helped get our life back on track.”
Alex Meta, Google Review
4. Canada’s Restoration Services
Services: Emergency flood and water damage restoration, mold removal, asbestos testing and removal, fire and smoke damage, reconstruction
Location: 1 Dove Hawk Way
Contact: 416-649-0911, 1-888-551-0514
Business Hours:
- Monday – Friday: 24 hours
Google reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 5/5 |
Credentials | 5/5 |
Services | 5/5 |
Offerings | 5/5 |
Quality of service | 5/5 |
Availability | 4.5/5 |
Response | 4/5 |
Communication | 5/5 |
Billing Options | 5/5 |
Canada’s Restoration Services has been around for over 12 years and has earned a solid reputation. They even won the HomeStars Best of Awards 11 times, including in 2023.
They have an impressive track record, having completed over 10,000 jobs nationwide. Plus, they were the preferred contractor of the reality show Holmes Makes It Right.
These guys are also IICRC certified, which shows that they’re trained, educated, and follow the right safety protocols. It also helps with peace of mind during the restoration project.
It’s also nice that they have plenty of services that can help with any flooding issues on your property. Basically, they offer flood and water damage restoration, mold removal, and reconstruction.
The best part is they’ll respond within 45 minutes, which is really fast. Our team witnessed how they showed up right on time (even late at night), which is another thing that impressed us.
However, we noticed that this level of service depends on the location. Other branches that serve the GTA don’t always have a quick response time.
But it’s convenient that they’re an Insurance Approved Vendor, which means they work with all insurance companies in Canada. This provides a smooth sailing insurance claim process, so you won’t have to worry about paperwork.
Pros
- 11x winner of HomeStars Best of Award
- Preferred contractor of Homes Makes It Right
- Responds within 45 minutes
- Works with all insurance companies
Cons
- Some response issues with other GTA branches
Easy to work with
“Canada’s Restoration Service did a really great job! Marat and his team were so helpful and easy to deal with! They were very professional and did a great job. Thank you so much for helping me to get through the headache of dealing with water damage!”
Adrienne Weinstock, Google Review
Prompt email response
“Great service. Replied to my email immediately and had a crew sent out the next day. Not a big job but they were very professional and did great work. Also followed up the day after to ensure service was performed to expectations.”
Matt Rubinoff, Google Review
5. 5 Star Cleaning
Services: Water damage restoration, rug cleaning, carpet cleaning, upholstery cleaning
Location: 6021 Yonge St #107
Contact: 416-315-7562, 416-270-7717
Business Hours:
- Monday – Sunday: 24 hours
Google reviews score | 5/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Credentials | 5/5 |
Services | 4.5/5 |
Offerings | 4/5 |
Quality of service | 5/5 |
Availability | 5/5 |
Response | 5/5 |
Communication | 5/5 |
Billing Options | 5/5 |
One of our picks is 5 Star Cleaning, a residential and commercial service for water damage and cleaning services. They started back in 1989, which is an impressive over 30 years in the business, clearly showing their expertise.
Their results have actually garnered recognition. These IIRC-certified technicians have received the HomeStars Best of the Best in 2023 and 2024
These folks offer water damage restoration and specialized cleaning services for rugs, carpets, and upholstery.
While that’s good news if you need to get your stuff cleaned, it’s a letdown that they don’t offer other services that go hand in hand with water damage, unlike others on our list. They do have reconstruction, though.
On a good note, they offer free same-day assessments and direct billing to insurance. Besides that, we like that they also stick within the budget, which our budget-conscious neighbor was happy about.
Plus, we appreciate their one-time fees. It’s even incredible how transparent they were about the pricing.
One of their standout features is their commitment to using eco-friendly alternatives, which we approve of because this is an excellent approach to sustainability.
Finally, it’s worth noting that they have a 1-hour response time in the GTA. And based on what we saw, they actually arrived within this promised time frame.
Pros
- Won HomeStars Best of the Best twice
- Provides free same-day assessments
- Offers one-time fee projects
- Uses eco-friendly alternatives
Cons
- Has limited services
Service is very thorough
“We had lots of water come through the foundation during a heavy rain storm. 5 Star Cleaning answered and arrived to our home very fast. They explained the process in detail and were very helpful. Danial made sure everything was dry and safe before the project was complete. I recommend their services for water damage.”
Matt Nayer, Google Review
Smooth process during the whole project
“My family recently experienced a nightmare scenario that every homeowner dreads – water damage in the basement due to a malfunctioning washing machine. It was a harrowing experience that left us frustrated and inconvenienced. We were recommended to call 5 Star Cleaning from our insurance. They arrived the same day to remove our baseboards and set up equipment. I sent their invoice directly to my insurance and it was a very smooth process. They made a very difficult situation easy to understand and work around. After 4 days, they provided guarantees that there will be no mold or bacteria.”
Deniz Samadi, Google Review