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The Best Private Investigator Services in Calgary

The Best Private Investigator Services in Calgary

How We Picked

Expertise – Private investigations are no easy task. They need people skilled enough to get the job done.
So, we checked how skillful private investigators are in the companies we selected based on the points below.
Experience Years of service and a good number of cases give an investigator more knowledge and good judgment.
Legal knowledge – They must have extensive knowledge of the law and apply it wherever needed.
Analytical skills – A good investigator should be an excellent problem solver. They need to analyze data and situations and put together pieces of information to get the results they need.
Resourcefulness – Private investigators must be able to be innovative enough to get them the leads they need during an investigation.
Trustworthiness – A lot of cases that need their services can be sensitive in nature. That’s why clients need to be able to place their confidence in them well.
Credentials – Calgary requires licenses for private investigators. They should be licensed to investigate.
Confidentiality – A client should be able to share detailed information with their investigators confidently.
Dedication – They should also have the commitment, thoroughness, and tenacity needed to solve a case.
Customer satisfaction – More importantly, they should be responsive to queries and keep their clients well-informed during ongoing investigations.

1. Fatali Investigations

 Fatali Investigations

Website: https://www.fataliinvestigations.com/

Address: 4000, 873 – 85 St SW, #96108 West Springs, Calgary

Contact: +1 403-401-8640 / +1 403-681-3058

Office Hours: Monday to Sunday: 8 am to 11 pm

Google reviews score5/5
Better Business Bureau rating5/5
Total reviews5/5
Score consistency4/5

Expertise5/5
Experience5/5
Legal knowledge5/5
Analytical skills5/5
Resourcefulness5/5
Trustworthiness5/5
Credentials5/5
Confidentiality5/5
Dedication5/5
Customer satisfaction5/5

Pros

  • A+ rating from the Better Business Bureau (BBB)
  • Fully licensed to conduct private investigations
  • Services are available all seven days of the week
  • Ideal for corporate investigative services
  • State of the art surveillance equipment and practices
  • Investigators are responsive 24/7
  • Free 30-minute initial consultation

Cons

  • Rates are not available on their website
  • Initial consultations require an appointment

Fatali Investigations has consecutively won the Consumer Choice award five times since 2017. A fully licensed and insured firm, their headquarters are located in Calgary, but they also entertain clients in other areas within Alberta.

With an A+ rating from the BBB, you are assured of quality customer service and great accountability on their side.

They are experts when it comes to corporate investigations. Thus, they are favored by clients from corporations, small businesses, and insurance companies.

That being said, they’re one of the best options to contact if you need help with fraud or compensation issues.

Nevertheless, they also have a team that facilitates domestic investigations if you need help in investigating cheating spouses, child custody, locating persons, and other non-corporate cases.

Their surveillance team is also trained to uphold state-of-the-art overt and covert techniques and equipment such as high definition and night vision cameras.

With the range of their services, it’s great that they maintain a greatly satisfied clientele. This is because they give important updates promptly and are available 24 hours a day.

If you have concerns that can’t wait for tomorrow, someone will answer the phone to help you out even in the wee hours.

Their services are very efficient and convenient, and they can give you some peace of mind whenever possible through constant updates.

​They also have a reputation for detailed reports and unbiased ethical investigative practices. That’s why they’re a trusted name when it comes to litigations.

As a client, you’d feel that their assistance comes from a genuine place. They’ll present you with strategic methods from your first consultation until you find the closure that you need.

This sincerity along with remarkable investigative practices make them a top-notch firm in their field.

2. Insight Investigations

 Insight Investigations

Website: https://insightinvestigations.ca/

Address: 144 4 Avenue South West, Suite 1600, Calgary

Contact: +1 587-716-5077 / [email protected]

Office Hours: Monday to Friday: 9 am to 5 pm

Google reviews score4.7/5
Nice Local reviews score3.8/5
Total reviews4.25/5
Score consistency4/5
Expertise5/5
Experience5/5
Legal knowledge5/5
Analytical skills5/5
Resourcefulness5/5
Trustworthiness5/5
Credentials5/5
Confidentiality5/5
Dedication5/5
Customer satisfaction4/5

Pros

  • Experienced in providing private investigations since 2013
  • Wide range of investigative services
  • Also offers loss prevention and risk assessment services
  • Ideal for high-value businesses
  • Free initial consultations

Cons

  • No office on weekends

Insight Investigations has been providing a comprehensive range of investigative services since 2013.

Clients love them for the discreet and detailed reports that give them the data and support they need for legal issues.

They cover just about any type of investigation, whether you need help in domestic or corporate matters. They have the biggest range of services among the firms we looked into.

They also provide security and loss prevention where they help protect their clients’ assets by implementing strategic security measures. This service is ideal for retail stores or companies that offer high-value products or services such as jewelry stores or banks.

They can also help you with risk assessment so you can identify potential hazards for your business. This is ideal for new business owners or businesses with high-risk services, such as construction and industrial firms.

For domestic cases, they have an extensive list of different services like activity checks, surveillance, and GPS monitoring, to name a few.

Whether you have a cheating spouse or you need sensitive evidence for child custody issues, they’ll help secure them for you, all while upholding the code of conduct set out by the law.

Their professionalism ensures that you have valid legal evidence to show in court.

Plus, their reasonable rates make them a good option, especially for ordinary individuals in need of their assistance. You can also request a free initial consultation so you can weigh your options without cost before fully signing up for their services.

Living up to its name, Insight Investigations shows a deep understanding of its clients’ needs. This shows in the efficient strategies and the results they provide.

3. Lead Investigations, Inc.

Lead Investigations Inc.

Website: https://www.leadinvestigations.ca/

Address: 919 Centre St NW, Suite #204, Calgary

Contact: +1 403-630-7173 / [email protected]

Office Hours:

Monday to Friday: 8 am to 8 pm

Weekends: 8 am to 12 pm

Google reviews score5/5
Yellow Pages reviews score5/5
Total reviews5/5
Score consistency4/5
Expertise5/5
Experience5/5
Legal knowledge5/5
Analytical skills5/5
Resourcefulness5/5
Trustworthiness5/5
Credentials5/5
Confidentiality5/5
Dedication 5/5
Customer satisfaction5/5

Pros

  • Experts in surveillance services
  • 22 years of experienced private investigations
  • Does professional online investigations
  • Surveillance rates are available on website
  • Office is available all seven days of the week

Cons

  • Shorter office hours on weekends
  • Rates for other investigative services are not disclosed on their website

With a team of licensed and insured private investigators, Lead Investigations has been serving in many provinces in Canada for the past 22 years.

They pride themselves in providing comprehensive and accurate reports so you have all the evidence and data that you need in print.

As an investigative company, its biggest strength is in its surveillance services.

They conduct discreet and ethical surveillance work for workers or companies that need digital proof required for compensation concerns and other such corporate issues.

Likewise, they also do this for domestic-related cases. If you are suspecting abuse or infidelity, they can provide you with the right kind of surveillance that’s customized for these kinds of situations.

One of their unique services though is conducting online investigations. They can provide you with evidence from the Internet gathered using legal means.

Getting information online to use as evidence in court is not as easy as it seems. You need the right legal knowledge and technical savvy to be able to present these as admissible in court.

This is why their services are highly recommended when it comes to online-related investigations.

With their kind of services, we especially recommend them for individuals that need to track and observe the movement and habits of people that compromise their safety in any way—physically, emotionally, and financially.

4. MASK Investigations & Risk Control Ltd

vestigations & Risk Control Ltd

Website: https://maskinvestigations.ca/

Address: 1001 1 ST SE, Calgary

Contact: +1 855-750-6275 / [email protected]

Office Hours: Monday to Saturday: 9 am to10 pm

Google reviews score5/5
Facebook reviews score5/5
Total reviews5/5
Score consistency4/5
Expertise5/5
Experience5/5
Legal knowledge5/5
Analytical skills5/5
Resourcefulness5/5
Trustworthiness5/5
Credentials5/5
Confidentiality5/5
Dedication5/5
Customer satisfaction5/5

Pros

  • Provides special kinds of investigative services such as undercover operations
  • Services for tracking missing persons is given at a reasonable cost or for free
  • Competitive rates
  • Takes email inquiries 24/7

Cons

  • Office is closed on Sundays
  • Rates are not available on their website

When we talk about range of services, it seems MASK Investigations & Risk Control has taken this at heart.

Aside from the usual corporate and domestic investigations, they go a little extra in providing other services that seem simple at first but require the assessment skills of a qualified investigator.

For example, one of their services is interviewing people involved in cases, like witness interviews, claimant interviews, or theft interviews. 

They also provide document serving, which is the process of delivering legal documents such as a writ, summons, or subpoenas directly to the person involved.

They can even deliver termination or eviction notices.

Easy as these tasks may sound, there are challenges involved in them especially if the people involved are hard to find or there is a risk of violent confrontation.

Also worth noting is their undercover operations. Yes, just as you read it and just as you have seen it in movies, they have trained professionals who pose as someone else to investigate and collect information.

If you are a business owner suspecting theft among your staff or need mystery shoppers, you might be very interested in this service.

But despite all these unique services we mentioned, what makes MASK Investigations & Risk Control stand out is how they may consider giving their services at a reasonable cost or even for free for certain cases that involve missing persons.

Since tracking down missing people isn’t always guaranteed to be successful, they don’t find it fitting to profit from such cases.

Innovative and addressing investigative, security, and legal needs, MASK Investigations & Risk Control is a notable company in this list of the best private investigators in Calgary.

5. Rainbow Investigations

Rainbow Investigations

Website: https://www.rainbowinvestigations.c\om/

Contact: +1 403-245-0533 / [email protected]

Office Hours:

Monday to Friday: 8:30 am to 6 pm

Saturday: 10 am to 4 pm

Google reviews score5/5
Better Business Bureau ratings5/5
Total reviews5/5
Score consistency4/5
Expertise5/5
Experience5/5
Legal knowledge5/5
Analytical skills5/5
Resourcefulness5/5
Trustworthiness5/5
Credentials5/5
Confidentiality5/5
Dedication5/5
Customer satisfaction5/5

Pros

  • Wide range of legal investigative services
  • Also offers paralegal services
  • BBB A+ rating
  • Competitive rates
  • Free initial consultations

Cons

  • Appointment is required for all consultations
  • Admin is not available on Sundays

Aside from investigations, Rainbow Investigations is also well-known for their paralegal services.

Licensed and bonded since 2000 with humble beginnings, they initially only provided private investigations with their good reputation growing steadily.

They have uncovered scams and even provided presentations about consumer fraud in the Calgary Public Library. Since then, they have been a trusted information source by local media when it comes to these kinds of issues.

When it comes to private investigations, they offer a great range of legal investigative services such as litigation support, estate investigations, locating people, and investigating inappropriate relationships, to name a few.

Backed with different paralegal services such as civil claims, divorces, and estate claims, they have become a powerhouse when it comes to matters of the law.

A trusted name in their industry for more than 20 years now, they also have an A+ rating from the BBB for making sure they provide satisfactory services to their clients whatever the outcome of their investigations may be.

They are also affiliated with several investigative partners in Canada and the US that give them leverage and a wider range of resources. This is especially helpful for locating missing people.

They move just how an excellent investigative firm should: efficient, discreet, and responsive. Clients especially like that they are thorough and prompt in answering all communications.

Their rates are very fair and first-time consultations are also free. Whether you are an individual or a company that needs their services, you get the same priority treatment and the same reasonable quotes according to the services that you need.

For its wide range of services and expertise when it comes to legal matters, Rainbow Investigations is one of the most trustworthy and credible firms out there.

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