Categories > Internet/Tech
The Best Home Security System Providers in Calgary
How We Chose
1. Supreme Security System
Services: Alarm Systems, Home Security Cameras, Home Automation, Business Security Systems, Business Security Cameras, Access Control Systems, ULC Fire Monitoring, and Business Automation
Website: www.supremesecurity.com
Contact Details: [email protected] / +1 403-242-7777
Company Address: 2520 23 St NE Unit # 7, Calgary, AB T2E 8L2, Canada
Operating Hours: Mondays to Fridays, 9:00 AM – 6:00 PM, Saturdays, 10:00 AM – 4:00 PM
Google Reviews | 4.6/5 |
Total Reviews | 4.6/5 |
Score Consistency | 4.6/5 |
Credentials | 5/5 |
Range of Services | 5/5 |
Services | 5/5 |
Products | 5/5 |
Rates | 4/5 |
Customer Care | 5/5 |
Pros
- In business for 3 decades
- Good selection of home security system services and packages
- All packages have 24/7 monitoring
- Partnered with five brands
- 1-year product and warranty labour
Cons
- Pricier monthly subscription fee
- Pricing for each service/product is not readily available online
Since 1985, the Supreme Security System has been a proud provider of security systems for Calgary homes and businesses. In 1989, the Better Business Bureau (BBB) accredited their company.
They offer three services for its home security system: alarm systems, home security cameras, and home automation. The last one is great for anyone who wants their home features to function on schedule or be remotely controlled.
To save clients from headaches, the company offers four different service packages. We are glad that all their packages include the 24/7 monitoring service, which other companies do not offer on their basic packages.
The only catch is their standard monthly rate. It starts at $49.95, which borders on the upper edge of Alberta’s average monthly home security system subscription fee range ($25-$50).
Still, we believe that our safety is worth every penny, so we’re willing to look past this.
Clients who want to have some choices for home security system products will love this company more. We found that they partner with five well-known brands: DSC, Honeywell, CDVI, Interlogix, and PowerSeries Neo.
We also discovered that they have a 1-year warranty for their products and labour. It means that clients would be able to get their systems serviced for free in cases of malfunctions.
Clients compliment their expertise and their consistent responsiveness. One customer, who has been with them for more than 12 years, mentioned that they always answer their questions and requests for maintenance.
The only item we have in our wishlist is a pricelist of every product and service on their websites like their competitors. Although clients can acquire that information by phoning or mailing the company, such a feature would make it more convenient.
2. Secure Video Surveillance Inc.
Services: Business Security Systems, Commercial Security Cameras, Residential Security Systems, and Remote Access System
Website: www.svsi.ca
Contact Details: [email protected] / +1 403-775-7581
Company Address: 2000 Pegasus Rd NE #3, Calgary, AB T2E 8K7, Canada
Operating Hours: Mondays to Fridays, 8:00 AM – 5:00 PM
Google Reviews | 5/5 |
Total Reviews | 5/5 |
Score Consistency | 5/5 |
Credentials | 5/5 |
Range of Services | 4/5 |
Services | 4/5 |
Products | 4/5 |
Rates | 5/5 |
Customer Care | 5/5 |
Pros
- In business for over a decade
- Reasonably-priced packages
- Website has a cost estimator
- Has 12 brands of security cameras
Cons
- Has only one brand for alarms
- No automated system available
Secure Video Surveillance Inc. has been providing home security system services for more than 10 years. Impressively, BBB accredited their business the same year they were established.
Because they are partnered with 12 different brands, they offer various options for security cams the home. Both local and foreign brands, such as Resideo, Panasonic, and Dahua, are available.
What we love about this home security system company is their competitively-priced monthly subscription fee for the alarm system. Their standard package (no mobile access) costs $33.00, while their premium costs $39.00 per month – both within the average in Alberta ($25-$50).
The only catch is they only have one brand available for their alarm systems. Although we have no doubts about the quality, we think that one option is limiting for customers who prefer a wider spread.
For clients who want to explore different service package combinations, we are glad to tell them that their website has an estimator. With it, clients can calculate for the approximate cost of the home security systems service they want to get based on their needs.
One client who availed the company’s alarm system and outdoor cameras was satisfied with the thoroughness of the installers. They appreciated how the workers answered every question and did not leave until they were able to teach them how to properly use the system.
Sadly, the company does not offer home automation. Clients who prefer this service should opt for the other providers on our list.
3. Securepol
Services: Alarm Systems, Home Security Cameras, Home Automation, Business Security Systems, Business Security Cameras, Access Control Systems, Environmental Monitoring, and Business Automation
Website: https://www.securepol.com
Contact Details: [email protected] / +1 403-703-1273
Company Address: 2520 23 St NE Unit # 7, Calgary, AB T2E 8L2, Canada
Operating Hours: Opens 24/7
Google Reviews | 4.9/5 |
Total Reviews | 4.9/5 |
Score Consistency | 4.9/5 |
Credentials | 5/5 |
Range of Services | 4.5/5 |
Services | 5/5 |
Products | 4/5 |
Rates | 5/5 |
Customer Care | 4/5 |
Pros
- In business for 17 years
- Affordable service packages
- Has an online estimator
- Office is open 24/7
Cons
- Brands are not displayed on website
- Reports of technicians leaving damages
Securepol has been a security system installer for businesses and homes since 2005. The company got BBB registration in 2015.
What we love the most about Securepol is their affordable subscription rates. For $14 per month, they can provide 24/7 home alarm monitoring and free guard services.
Aside from that, they offer two types of home security systems: wireless and hardwired. Although the former is more popular, the latter is recommended for unfinished houses or vacant rooms or attics.
We discovered that those home security system packages are still more affordable than Alberta’s average monthly subscription cost ($25-50). Their hardwired packages range from $18.99 to $29.99, while wireless goes anywhere from $21.99 to $33.99.
We are also glad that they have an online estimator for clients who want to customise the home security services they want to get.
Busy people the entire workweek will appreciate that Securepol operates 24/7, which is a testament to their wide availability.
Clients like the company’s responsiveness and punctuality. One such customer recalled that the technician came with estimates and recommendations just 30 minutes after the call.
On the other hand, a few clients told us that the technician who installed the system caused some damages on their home. We hope the company compensated them for this kind of incident.
But, unlike other home security systems providers, clients have to call or email the company to know what brands they offer. We wish they would make this readily available so that it would be easier for clients to make a decision.
4. Infinity Security
Services: Alarm Systems, Home Security Cameras, Home Automation, Business Security Systems, Business Security Cameras, Access Control Systems, Environmental Monitoring, and Business Automation
Website: www.infinityhome.ca
Contact Details: +1 888-249-1753
Company Address: 7879 8 St NE #109, Calgary, AB T2E 8A2, Canada
Operating Hours: Mondays to Fridays, 9:00 AM – 5:00 PM
Google Reviews | 4.5/5 |
Total Reviews | 4.5/5 |
Score Consistency | 4.5/5 |
Credentials | 5/5 |
Range of Services | 4.5/5 |
Services | 4/5 |
Products | 5/5 |
Rates | 5/5 |
Customer Feedbacks | 4/5 |
Pros
- More than 10 years in business
- Partnered with 13 product brands
- Affordable rates
- Smart security system features
- Prompt installation service
Cons
- No 24/7 monitoring operator
- No cost estimator
- Several cases of clients receiving no response
Clients looking for an affordable home security system with many features would love Infinity Security Solutions. Their basic subscription package costs $29.99 monthly, which is cheaper than other providers in the market.
All of their service packages include the smart home security system. With it, clients can remotely control and monitor their space using their phones or computers.
The company is partnered 13 different security product brands, which means more options for clients.
Infinity Security Solutions has been selling security system services for homes and businesses for more than ten years. They got registration in BBB in the year 2016.
Previous customers of Infinity Security Solutions recommend how quick and friendly the company is. A couple who asked for their service was surprised that the installers were not pushy with deals and finished installing within a few hours.
But apparently, some clients never received a response to their queries or requests for technical assistance. We hope that they can improve on this aspect as service quality plays a lot into client retention.
Also, unlike other companies, they do not have an online estimator for their products where clients can personalise their home security system.
In addition, as much as we like their smart security systems, we found their services do not include a 24/7 monitoring operator. Although their system notifies the client, we think a monitoring team that can contact the authorities in case of unlikely incidents occur is way better.