Furnace Family specializes in residential furnace repair and replacement, air conditioning, indoor air quality, and water heater installations.

What we like most about them is their 24/7 emergency services, which are especially crucial during the cold winter. 

Moreover, we appreciate that they also have a round-the-clock client support team to answer your calls. 

We also noticed that the technicians are prompt and efficient with their repairs and inspections. It’s also good that their speed doesn’t jeopardize the quality of their work.

That said, Furnace Family has an excellent track record in repairing old or broken down furnaces. For instance, a client called to check the furnace unit of a house they recently bought, and the technician rectified several problems and improved the system.

On the downside, we found that they are a little more expensive than other companies, with some initial consultations and assessments reaching up to $300.

Although, they offer a “no wasted money guarantee,”  wherein they will refund the repair cost towards payment for a replacement if the repair job isn’t sufficient. We also like that they have a satisfaction guarantee to resolve further issues after the repair service.

However, we noted reports regarding the lack of assistance for follow-up services.

Lastly, for those who find out their furnaces are beyond repair, we like that Furnace Family offers financing options for a new furnace installation. 

McKinley Heating Service Experts provides HVAC repair, maintenance, and installation services. 

We are impressed with their ACE certification since it means their professional technicians have undergone rigorous testing to meet industry standards. This also means they can take care of most heating repairs.

True enough, we noticed that their technicians are experienced with handling different furnace cases. We also admire their informative nature to help clients grasp the condition of their unit well and share helpful preventive tips. 

But, we heard that getting a call back from the company is challenging, especially for an initial quotation. We also observed that they take a while to resolve after-service concerns.

Moreover, we noted overcharging complaints from the clients. For example, some clients were given a $50 to $100 initial quote but were soon surprised with a $400 to $500 invoice. 

We are also disappointed with the upselling tactics of some of their employees since most of the suggestions are unnecessary. 

On a better note, we like that they provide financing options for their furnace repairs to help you get started and survive the freezing temperatures.

Finally, their 100% satisfaction guarantee on repairs is worth noting since it lasts for a year and will give you peace of mind if something goes wrong.

Established in 1989, Romaniuk Heating & Air Conditioning is a family-run company that has been installing, repairing, and replacing furnaces in Edmonton. 

With over 30 years of experience, they have earned a positive track record in furnace repairs for different cases, makes and models, and ages. Plus, they gained loyal clients that hire them for maintenance or repair services.

What we like most is that they don’t charge extra or emergency fees — even on holidays! But, of course, it’s normal for companies to have higher rates for emergency requests or holiday services, and that’s why we appreciate Romaniuk’s pricing scheme.

Furthermore, we like that they have competitive rates and offer deals up to $100 for their repairs. 

We also think it’s good that the quality of their work doesn’t fall short, given how affordable their rates are.

However, we are a bit iffy about Romaniuk’s system of handling follow-up services. 

For instance, some clients are told that another technician will come at a later date to continue the job with the remaining parts needed, but they never come on a set day. 

Some similar cases, like no-shows or late arrivals, have also caused delays, which is very inconvenient for the clients.

Lastly, we suggest clients confirm booking through a phone call and try to book ahead since the bookings are filling up quickly.

Acclaimed! Heating, Cooling, & Furnace Cleaning has provided furnace repairs, installations and maintenance, air duct cleaning, and property management service since 1995.

We like that they are a grade A+ business accredited by Better Business Bureau because it shows that they meet industry standards.

Apart from this, we also discovered that they have achieved recognition for various awards like Top Choice Award and Consumer Choice Award for Northern Alberta.

Another thing we appreciate is that the technicians work efficiently and don’t slack off on the job. 

To give you an example, a client needed an urgent furnace during a cold spell, and Acclaimed was able to arrive immediately and had the unit running in no time.

Unfortunately, they are closed on weekends, so it may not be ideal for those busy during weekdays.

In addition, we figure they need to work on their scheduling and bookings because we noted multiple reports of no-shows, and clients were notified too late.

On the bright side, we like that they provide parts and labour warranties, giving clients security if problems arise after the job.

To top it off, we also appreciate the free furnace maintenance videos posted on their website, so clients can avoid future breakdowns.

Founded in 2001, Reliance The Furnace Company offers installations and repairs for furnaces, air conditioners, water heaters, water filters, and water softeners. 

We admire the skills and efficiency of their technicians, particularly with their thorough troubleshooting to detect the root cause of the issue and fix them accordingly.

For instance, a Reliance technician thoroughly assessed, tested, and fixed each necessary component of the board and wiring of a client’s furnace. This is to make sure it doesn’t cause the same problem again.

Also, when the time comes for the pieces they installed to fail, you can claim their 100% money-back guarantee to either get a refund or replace them.

On the contrary, we are bummed that they are slightly slow in addressing aftercare services and follow-up concerns. 

We also noticed they’re no strangers to repairing project delays due to no-shows and slow follow-up services.

In addition, we also heard several complaints about unanswered calls and emails. That said, we suggest clients settle with their 24/7 live customer support in the meantime to receive alternative solutions.

Finally, we think their online booking system for in-home consultation is convenient since you can easily pick a time and date and secure a booking after a few clicks.

Vese Heating & Cooling is an HVAC company located in Edmonton, Alberta, that specializes in the repair, service, maintenance, and installation of residential HVAC equipment.

We like how they provide prompt and reliable service to their clients. This shows how dedicated they are to build long-term relationships with their clients by delivering impeccable services.

Aside from this, we prefer them since they have liability insurance. With them, you are protected in case of any damage to their property during HVAC repair or installation.

Similar with others, they have licensed and trained technicians to handle all types of residential HVAC repair, service, maintenance, and installation. This ensures that their clients receive high-quality services from knowledgeable professionals.

But what makes them stand out is their fast response time, which means that their clients can get their furnace repaired quickly, minimizing the inconvenience caused by a malfunctioning furnace!

While Vese Heating & Cooling is a reliable HVAC company, they specialize mainly in residential HVAC services, which may limit their expertise in commercial HVAC systems.

JW Brian Plumbing and Heating was started in 2012 by John Brian, a 4th generation Plumber, Gas Fitter and Steam Fitter, has an impressive history and a solid reputation for delivering quality services.

One of the main advantages of working with them is their experience. John Brian has over 35 years of experience in the industry, which means that he can make a smooth progression through your home or business project.

Unlike others, in terms of pricing, JW Brian Plumbing and Heating offers reasonable rates on service and new installations. This is a significant advantage, as pricing can vary widely in the industry. The company is also fully licensed, insured and bonded, which provides clients with peace of mind when working with them.

Another reason why we prefer them for furnace repair is their prompt and professional service. They are available every day of the week to address any furnace issues, and their experienced technicians will discuss repairs with you beforehand and provide you with a quote for the repair!

One potential con of working with JW Brian Plumbing and Heating for furnace repair is their limited service area. While they serve several areas in and around Edmonton, they may not be available in more remote locations.

Hot to Cold Mechanical is a heating, ventilation, and air conditioning (HVAC) services company with its headquarters in Edmonton.

While they only opened in 2018, their team actually has had more than a decade of experience in HVAC.

Not only has this company had many years of experience, they’ve also had the opportunity to work on both the residential and commercial side of the industry.

This way, they’re well-versed in the trades and service perspectives, which we think allows them to have a comprehensive view of the market needs.

Their services include Air Conditioner Services, Furnace Services, Hot Water Tank Services, and Commercial HVAC Preventative Maintenance.

We’re impressed by how they value integrity, quality and service with every interaction, and this is evident in the way they interact with clients and their commitment to the job.

They have 24/7 emergency services. While many companies falsely advertise this, we like that their team keeps to it and is ready to help anytime.

We highly recommend!

Advantage Refrigeration Inc. is a company that provides its clients with a comprehensive, effective, and thorough maintenance and repair services for HVAC and refrigerator units. May this be commercial or residential units, they have the adequate resources to properly execute and service each one.

Past clients that have experienced working with them have commended them for their excellent communications and efficient approach in repairing their unit wherein they had an overall pleasant and hassle-free time working with them.

Aside from this, their website is very user-friendly and excellent for clients looking for a personalized account for their transaction since they have a portal readily available to be made for a more personalized take on their offered services.

Note though that interested clients may need to inquire further by requesting a quote from them readily on the website for a more thorough breakdown of fees.

Overall, with their exemplary array of expertise in the field, 24/7 customer support and services, and reliable resources and advice given, we highly recommend interested clients to check them out for more information on their services.