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The Best Water Damage Restoration Services in Calgary

The Best Water Damage Restoration Services in Calgary

How We Picked 

Expertise Water damage can be caused by many things, and it’s important that restoration services have all the know-how they need to identify its cause and how to repair it properly.
Credentials – We checked if these companies have the right licenses and certifications to prove that they are qualified to do water damage restoration jobs.
Analytical skills – They also need to have all the technical knowledge and investigation skills to pinpoint issues and come up with the best solutions for them. 
Efficiency – Pros who know how to do their job well are also capable of doing things in a fast manner while making sure the repairs are guaranteed failproof. 
Equipment – They also need to be equipped with the right tools and machinery to do the job efficiently.
Availability Water leaks and damages can happen anytime, and it’s great if their services are readily available or accessible to book when the need arises. 
Customer service Responsiveness to queries and complaints shows how well a company values the people they serve. An effective and friendly way of relaying important information to clients is also a plus. 
Customer service The best way to know the quality of service a company provides is through the amount of positive feedback they receive from those who have already tried their services, so we factored this in as well.   

1. 911 Restoration of Calgary

911 Restoration of Calgary

Website: https://www.911restorationcalgary.ca/

Address: 11979 40 Street, Unit 120, Calgary

Contact: (403) 744-5136

Operating Hours: Open 24/7

Areas Served: Calgary, Airdrie, Chestermere

Google reviews score5/5
Nice Local reviews score 5/5
Total reviews5/5
Score consistency 4/5
Expertise 5/5
Credentials 5/5
Analytical skills5/5
Efficiency5/5
Equipment5/5
Availability5/5
Customer service5/5
Customer satisfaction5/5

Pros

  • Operates 24/7
  • Strives for 45 minutes or less response time 
  • Wide range of damage restoration services
  • Directly deals with insurance policies
  • Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians

Cons

  • o inspection by request of property owners only
  • Rates for their services are not available online

911 Restoration is a franchise owned by Calgary local Merv Pond, who has been in the construction and restoration industry for the past 12 years. 

As a home restoration service provider, they promise to arrive on-site within 45 minutes for any kind of water damage emergency you may encounter at home, provided that you are within Calgary or nearby areas. And you can reach out to them anytime since they operate 24/7.

They provide various kinds of restoration work aside from water removal. Among these are fire and smoke damage repair, disaster restoration, sanitization, asbestos abatement, and even crime scene cleanup.

When it comes to water damage restoration, they are very much knowledgeable in dealing with many issues–from pipe bursts, flooded basements, or ceiling leaks. They have a very efficient crew of IICRC-certified technicians who are pros in finding the best and fastest way to resolve your water issues. 

They can also do mold removal services and use all measures they can to remove sources of unnecessary moisture in your home. 

Their services are very cost-efficient too since they can do visual inspections for free. But they only accommodate requests from property owners to avoid any legal issues. 

If you’re living in a rented or leased space, you’ll need to get in touch with your landlord. 

This is because they’ll also be the ones to deal with insurance companies. Their staff is well-versed in all the nuances of insurance policies as they work with all insurance providers to help cover the costs of your restoration needs. 

They are also very meticulous, both in the technical aspect of restoration and in documenting everything you need for insurance claims. They’ll not just handle the paperwork but also provide photos and videos to support your claim.

You don’t have to do all these tedious tasks on your own, and that’s really great service for customers who have already been inconvenienced by water damage.

As a company, they are licensed, insured, and bonded, so you can rest your confidence in them well. 

2. Matrix Remediation

Matrix Remediation

Website: https://www.matrixremediation.com/

Address: 1019 7th Ave SW, Calgary

Contact: 1-888-885-8683 / [email protected]

Operating Hours: Open 24/7

Areas Served: Calgary, Rocky View County, Foothills County

Google reviews score4.7/5
Better Business Bureau rating5/5
Total reviews4.85/5
Score consistency 4/5
Expertise 5/5
Credentials 5/5
Analytical skills5/5
Efficiency5/5
Equipment5/5
Availability5/5
Customer service5/5
Customer satisfaction4/5

Pros

  • IICRC-certified technicians
  • Has locations in Calgary and Edmonton
  • Offers a full-service package for water restoration and mold remediation
  • Strives to follow eco-friendly practices 
  • Free quotations
  • Emergency services are available 24/7
  • Equipped and skilled to handle small to large-scale projects

Cons

  • No rates for their services on their website

Matrix Remediation is aptly named for their wide range of remediation and restoration services for home, commercial, and industrial properties. 

They can restore fire and smoke damage, remediate sewage and any type of water damage, and also provide a range of reconstruction services. They can also do new construction services.

Their crew is IICRC-certified and trained in the fields of environmental consulting and assessment. As a company, they strive to follow “green practices.”

They also have all the necessary equipment to handle any scale of projects, so you can get their services whether you need them for your home or a huge office building. 

Having two locations–one in Calgary and another in Edmonton–allows them to service more clients within these two areas and their surrounding communities. This also allows them to reach clients faster. 

For water and mold issues, they treat these as emergencies that need to be addressed urgently.

This is because they understand that any form of water damage can pose potential health risks, so they need to be cleared and restored at the soonest possible time. For these instances, they provide no less than a full-service package that includes water extraction, cleanup, and restoration.

To speed up the job, they’d even use industrial dehumidifiers to advance drying if needed. 

Though their rates are not available online, requesting a quote is easy and free. 

It’s also worth noting that their rates are competitive, as they try to accommodate their clients’ budgets without compromising the quality of their work. 

Quotations are also done on-site after a free inspection and you can conveniently request this any time since their technicians are all locally-based and available 24/7.

3. MDR Services (Magiclean Disaster Restoration Services)

MDR Services (Magiclean Disaster Restoration Services)

Website: https://mdrs.ca/

Address: #200 2408 10 ave SW, Calgary

Contact: (403) 229-3323

Operating Hours: Monday to Friday: 7:30 am to 4:30 pm

Areas Served: Calgary

Google reviews score4.9/5
Nice Local reviews score 4.9/5
Total reviews4.9/5
Score consistency 4/5
Expertise 5/5
Credentials 5/5
Analytical skills5/5
Efficiency5/5
Equipment5/5
Availability5/5
Customer service4/5
Customer satisfaction4/5

Pros

  • IICRC-certified technicians
  • The company is licensed, bonded, and insured
  • Provides a wide range of restoration services 
  • Emergency services are available 23.5 hours daily
  • Has a storage facility for pack-outs

Cons

  • Service rates are not available on their website

Magiclean Disaster Restoration Services, also known as MDR Services, is a company that works on a huge range of disaster emergency services.

If you encounter home disasters related to water, wind, or fire, they can help restore your damaged homes.

Their technicians are licensed and fully certified by the IICRC to handle different damages brought by flooding, sewer problems, mold, fire, smoke, hail, and strong wind. 

They don’t just have qualified technicians; they also use the latest technology to resolve and restore different kinds of damage in your home. 

Aside from restoration services, they also provide home interior and exterior renovations too. 

Though their business hours run only Monday to Friday from 7:30 am to 4:30 pm, their emergency response crew is available for 23.5 hours to work on any kind of restoration service. Well, they need their breaks too. 

They also created the website gotflood.ca to educate people on the first steps they need to do in case they encounter water-related home issues such as flooding, mold, and sewage clog. The entries on this site contain helpful tips that you can do in emergency situations while you wait for them to arrive. 

Their contents and storage services are also worth noting since this can be convenient for homeowners who need a place to store their things when a disaster requires them to pack out. They have a 25,000-sq-ft storage facility dedicated to this purpose. 

MDR Services is part of The Legacy Group of Companies, making them a sister company of the Magiclean Kilroy Home Services that can help you with different cleaning needs.

4. Rainbow International of Calgary

Rainbow International of Calgary

Website: https://rainbowintl.com/calgary

Address: 4220 23 St NE #9, Calgary

Contact: (403) 771-7416 / (855) 724-6269 (emergency hotline)

Operating Hours: Open 24/7

Areas Served: Calgary, Airdrie, Chestermere, Cochrane, Olds, Sylvan Lake, Rocky Mountain House, Red Deer County, and Okotoks

Google reviews score4.8/5
Home Stars reviews score 5/5
Total reviews4.9/5
Score consistency 4/5
Expertise 5/5
Credentials 5/5
Analytical skills5/5
Efficiency5/5
Equipment5/5
Availability5/5
Customer service4/5
Customer satisfaction4/5

Pros

  • Available 24/7 for emergency service
  • All technicians are certified by the IICRC 
  • Recognized by the Restoration Industry Association (RIA)
  • Also offers cleaning, mold removal, and reconstruction services

Cons

  • ce rates posted on their website
  • Requires appointments for non-emergency services

Formerly Restoration 1 Calgary, the company is now known as the Rainbow International of Calgary, a franchise of Rainbow Restoration®.

Since 1981 Rainbow Restoration® has been providing home and commercial restoration services and has now grown into a company with over 400 locations around the world. 

All these locations are available for service 24/7 so you can get their services any time you may need them. 

Though now a franchise, Rainbow International of Calgary has established itself as a trusted restoration services provider in Calgary and its surrounding areas. 

With the tagline “Happily. Even after,” they commit to providing comfort and convenience to homeowners affected by disasters, big or small.  

Certified by the IICRC and recognized by the RIA, they assure customers that their qualified and skilled professionals can address your needs promptly and with great quality results. 

Their team of pros is also backed with high-quality equipment to do any kind of repair and restoration for fire and water damage. Aside from these, they also cater to different home needs such as mold removal, cleaning, and reconstruction.

For emergency services dealing with water damage, 855-724-6269 is their special Calgary direct hotline where your calls can be accommodated 24 hours daily. 

Their water damage restoration team strictly follows a 17-step quality assurance system that includes giving property owners regular updates and dealing directly with insurance firms to lessen their worries. 

Their service rates are also not available online, and you will have to set an appointment for non-emergency situations. 

5. SERVPRO of Calgary South

SERVPRO of Calgary South

Website: https://www.servprocalgarysouthab.com/

Address: 5730 Burbank Rd SE, Calgary

Contact: (403) 255-0202

Operating Hours: Open 24/7

Areas Served: Calgary

Google reviews score4.6/5
Home Stars reviews score 5/5
Total reviews4.8/5
Score consistency 4/5
Expertise 5/5
Credentials 5/5
Analytical skills5/5
Efficiency5/5
Equipment5/5
Availability5/5
Customer service5/5
Customer satisfaction4/5

Pros

  • Offers 24/7 emergency services
  • Provides a wide range of restoration services
  • Strives for same-day job completion
  • Proactive customer service in addressing inquiries and complaints
  • Provides assistance for your insurance paperwork

Cons

  • Can be quite expensive
  • Rates are not posted on their website

SERVPRO has been a household name in the Calgary area since 1967 and has been trusted by locals when it comes to restoration and home repairs. 

Though SERVPRO  is made up of a network of 1,970 franchises, the Calgary South branch is still locally owned and operated. 

Aside from water damage restoration, they also offer different services such as fire or storm damage and mold remediation. They can address any size of restoration project whether for residential or commercial properties.

Whether it’s a small disaster or a large-scale damaged property, they can handle the job. 

They also conveniently provide 24/7 emergency services, and they strive to reach you and complete their services in the fastest and most efficient way. They’ll show up in your place and get the job done at the soonest time possible.

Their well-trained and certified technicians can respond immediately, thanks to their mobile vehicles which are equipped with advanced water extraction equipment and just about all the tools they need to complete their restoration projects. 

Their expertise is in diagnosing problems and coming up with efficient plans to help resolve them. 

Aside from a great team of technicians and restoration experts, they also have a valuable pool of people behind the phone. They have great customer service staff who respond to inquiries promptly and knowledgeably. 

They are also proactive in addressing customer complaints and will make the effort to make up in case you find yourself unsatisfied with their services. 

They’ll also sort out all the paperwork and other necessary processes needed for your insurance to save you the hassle. 

Some customers find their rates a little more expensive than other quotes they have received, but the extra mile they put in to keep them satisfied from start to finish might just make it quite worth it. 

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