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The 5 Best Window Replacement Services in Edmonton

The 5 Best Window Replacement Services in Edmonton

How We Picked

Quality of services – We selected companies that deliver quality services based on selection, duration, and customer service. 
Results – We picked companies that produce results that meet or exceed industry standards to ensure proper installation. 
Expertise – The team behind the services should be trained and experienced in determining the material and recommending the best options.
Cost – We listed companies that give fair quotations, considering the materials used and labour in exchange for quality services.

1. Permanent Windows Solutions Inc.

Permanent Windows Solutions Inc.' Homepage

Services: Windows and doors services, installations, solutions

Website: https://permasol.ca/ 

Address: 6735 50 St NW, Edmonton, AB T6B 3M6

Contact Details: (780) 292-2848; [email protected] 

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM; Saturday: 9:00 AM – 2:00 PM

Google reviews score4.9/5
HomeStars reviews score4.9/5
Facebook reviews score4.8/5
Total reviews4.7/5
Score consistency 4.9/5
Quality of services4.8/5
Selection4.5/5
Duration5/5
Customer service4.8/5
Results5/5
Expertise5/5
Cost5/5

Pros

  • Offers free quotations
  • All window products are weather- and fireproof
  • All window products fully tested in Canadian climate
  • Has energy efficient products

Cons

  • Only offers REHAU windows
  • Some communication issues

Founded in 2014, Permanent Windows Solutions Inc. offers windows and doors solutions, such as installations and replacements.

We like that all their window products are weather-proof and fireproof. So, you won’t have to worry about it shattering or failing due to bad weather or fire.

On top of that, their windows are extensively tested in the Canadian climate. This is crucial because Canada’s known for its freezing cold and highly damaging winters.

However, we noticed that their products are only limited to REHAU windows restraining clients from the potential to choose from different brands.

Fortunately, you can save on your utility bills since all their windows are energy-efficient. Clients can enjoy about 52% less heat from the outside or retain around 78% of the inside heat.

We also like that they are efficient technicians that get the job done promptly and correctly. We heard clients praise them for their friendliness and expertise in recommending the best options.

That said, we suggest you grab the opportunity to book a free quotation to help you make an informed decision on your next move. 

But, we noted some issues regarding communication errors that led to long waits and delays. We advise clients to call them directly or visit their office or showroom for faster assistance.

2. Sunview Windows & Doors

Sunview Windows & Doors' Homepage

Services: Windows, doors, stucco

Website: https://www.sunview-windows.com/ 

Address: 4455 99 St NW, Edmonton, AB T6E 5B6

Contact Details: (780) 431-1888; [email protected] 

Operating Hours: Monday – Friday: 9:00 AM – 5:00 PM; Saturday: 10:00 AM – 3:00 PM

Google reviews score4.8/5
HomeStars reviews score4.9/5
Yably reviews score4.9/5
Total reviews4.9/5
Score consistency 4.9/5
Quality of services4.9/5
Selection5/5
Duration5/5
Customer service4.8/5
Results4.7/5
Expertise4.8/5
Cost5/5

Pros

  • Offers senior discounts
  • Financing options available
  • Provides product and labour warranty
  • Offers free estimates
  • Has a wide selection of windows

Cons

  • Some reports of installation issues
  • Can improve customer service

Sunview Windows & Doors provides custom glass orders and a wide selection of UPVC vinyl replacement windows and doors. They have products for awning windows, sliding windows, hung windows, shaped windows or fixed windows, and more.

Given their wide selection, we think it’s best to take advantage of their free estimate offer to help you plan your project and see if it fits your budget.

On the downside, we feel slightly iffy about their customer service, particularly their lack of assistance and urgency for follow-up services and other concerns. 

Moreover, we also noticed some issues with their installation, especially with wrong measurements and damaged products. As a rule of thumb — if possible — be present and monitor their progress and insist on a final inspection before they leave.

Luckily, Sunview Windows & Doors provides product and labour warranties for their services and a transferable lifetime warranty. Thus, you can have them fix or compensate for your after-service concerns at no cost.

As for those who are senior citizens or have retired family members, we suggest you check out their senior discounts for cheaper deals.

Apart from that, we like that they have financing options to give clients financial aid and convenient payment plans to get them started with their window replacement project immediately.

3. Knight Doors & Windows

Knight Doors & Windows' Homepage

Services: Windows, entry and patio doors, garage doors

Website: https://knightdoorsandwindows.com/ 

Address: 2828 Ellwood Dr SW, Edmonton, AB T6X 0A9

Contact Details: (780) 457-3667;  [email protected] 

Operating Hours: Monday – Friday: 8:00 AM – 4:30 PM

Google reviews score4.8/5
Facebook reviews score4.9/5
TrustAnalytica  reviews score4.9/5
Total reviews4.6/5
Score consistency 4.9/5
Quality of services4.8/5
Selection5/5
Duration4.6/5
Customer service4.8/5
Results4.9/5
Expertise4.8/5
Cost4.9/5

Pros

  • Provides a five-year warranty
  • Has financing options
  • Offers energy-efficient windows

Cons

  • Occasional delivery issues
  • Some reports of installation issues

Knight Doors & Windows continues to handle installations, servicing and repairs, replacements and routine maintenance for windows, patio, entry and garage doors.

We like that their technicians are personable. The customers we spoke with commended how the staff made the process comfortable, especially since it’s at their houses. 

In addition, we appreciate their knowledge and experience considering that they answer every question thrown at them throughout the project.

Furthermore, they can preserve the surrounding materials, like the stucco on your place, while replacing or installing your new window.

On the contrary, there have been reports about poor installations, specifically with windows that aren’t sealed properly. This is very inconvenient since it impacts the temperature and safety of the house.

We are also disappointed about the late delivery occurrences because it pushes back the overall schedule and potentially compromises the security of the client’s house. For instance, some clients had to wait up to four months to get the window they ordered.

On a positive note, Knight Doors & Windows offers financing options with no interest and no payments of up to nine months.

Lastly, we like that clients can claim a five-year warranty to resolve issues from product or service concerns —free of charge. But be sure to read the fine print on the warranty contract.

4. Window Mart

Window Mart' Homepage

Services: Windows, exterior doors, patio doors, door glass inserts and window coverings

Website: https://windowmart.ca/ 

Address: 11474 Winterburn Rd NW, Edmonton, AB T5S 2Y3

Contact Details: (780) 457-9577; (855) 993-0303 

Operating Hours: Monday – Saturday: 8:30 AM – 6:00 AM; Sunday: 9:00 AM – 3:00 AM

Google reviews score4.7/5
TrustedPros reviews score4.3/5
TrustAnalytica reviews score4.6/5
Total reviews5/5
Score consistency 4.5/5
Quality of services4.3/5
Selection4/5
Duration4.6/5
Customer service4.4/5
Results4.9/5
Expertise4.8/5
Cost4.9/5

Pros

  • Offers complimentary inspections and consultations
  • Provides 100% customer satisfaction
  • Offers self-manufactured products
  • Offers financing options
  • Has energy-efficient windows

Cons

  • Can improve customer service
  • Some reports of slow installation process
  • Can improve responsiveness
  • Limited to vinyl windows

Window Mart provides installation services for energy-efficient windows and door products in Edmonton. 

We appreciate that clients can avail of their financing options because it allows them to start their projects as soon as possible.

On that note, we like that they offer self-manufactured products, especially since these are more resistant to fading, durable, and have a higher tolerance to physical impact.

We are also impressed that their windows also help you save on those costly heating and cooling bills since they’re manufactured to be energy-efficient.

On the downside, they are only limited to vinyl windows, so you won’t have that much to choose from their selection, material-wise.

Moreover, we are concerned after hearing reports about their slow installation process, even more so since they advertise a four-hour installation time average.

Conveniently, Window Mart provides a 100% satisfaction guarantee, so we highly encourage you to raise any concerns as soon as you spot them. 

But, to give you a heads up, we noticed that they are slightly unresponsive, such as taking a long time to return emails and calls, with some reaching up to four months.

Finally, we suggest you hop on with their complimentary inspection and consultation to determine if your windows require replacement.

5. Glass Doctor of Edmonton

Glass Doctor of Edmonton' Homepage

Services: Home window repair and replacement, glass window enclosures, commercial services, foggy glass replacement, auto glass, insulated glass repair

Website: https://glassdoctor.com/edmonton 

Address: 8845 63 Ave NW, Edmonton, AB T6E 0E9

Contact Details: (587) 409-5900; (780) 436-0666

Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM

Google reviews score4.6/5
Yably reviews score4.6/5
HomeStars reviews score3.7/5
Total reviews5/5
Score consistency 4.3/5
Quality of services4.9/5
Selection4.4/5
Duration4.4/5
Customer service4.5/5
Results4.7/5
Expertise4.8/5
Cost4.4/5

Pros

  • Offers 24/7 emergency services
  • Has upfront pricing
  • BBB-accredited business

Cons

  • Some reports of slow delivery
  • Late arrival complaints
  • Can improve customer service

Since its establishment in 1962, Glass Doctor of Edmonton has offered complete glass repair, replacement and services to the residential, automotive and commercial markets.

We are impressed by their accreditation from Better Business Bureau since it recognizes that the company meets industry standards and compliance.

What we like most about them is that they offer 24/7 emergency services. This service is helpful for cases like broken windows, window leaks, and even damage from break-ins. 

Although, we are worried about their time management after noting late arrival reports. This might affect their operations, especially for their emergency services.

Moreover, we found that there have been negative experiences of clients receiving their products way past the estimated arrival time. 

For instance, some clients had to wait three more weeks to get their windows delivered and installed later.

We also figure it’s high time for them to improve their customer service, considering the complaints about their sense of urgency in assisting clients and maintaining communication. 

Another thing we like is that Glass Doctor provides upfront pricing, so you won’t have to worry about getting blindsided with an unexpected bill after the service.

Regardless, we are satisfied with their workmanship and expertise in effectively replacing windows and addressing the questions and concerns of the clients.

FAQs about Window Replacement in Edmonton

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