First on our list is Quality Appliance Repair which fixes major household appliances. Besides Calgary, they also service surrounding areas. 

We like that they focus on fixing out-of-warranty appliances. Some manufacturers will not fix a machine with an expired warranty, so this can give clients an option where to go.

They accept online bookings where the scheduled visit can be decided immediately. After that, the automated system will inform you if the request has been processed.

What we like about the automated system is that clients will receive a text once the technician is on the way. This is convenient so customers won’t have to wait very long for an update and can prepair for their arrival.

They do have a non-refundable diagnostic fee. This will be paid whether or not the technician performs the necessary repairs.

The payment will be credited to the repair cost should the customer move forward. We like that this is an option to save some money.

What we don’t like is that the warranty is voided in the case of a technician damaging an appliance when moving it. Since it was the technician who moved it, we believe the customer should at least be compensated for any related damage.

They have a warranty of 30 days to 1 year applied to repair, parts, and services. We’d like to note that this will depend on the type of repair service.

Another option for your washing machine repair needs is Auburn Bay Appliance Repair Services.

They have over 15 years of experience, so we think they’re worth trying out because there’s a reason why they’ve stood the test of the time and remain in the game.

They’re also a fully licensed and insured company and they offer warranty for their services.

Their technicians are all local and certified so they sure do know what they’re doing and can successfully repair your appliance.

What we like about them is that they repair all brands and models of an appliance. No need to worry that they might not be able to help you.

We like their same day services. They can quickly come, take a look at your appliance, and get it working in no time.

We’ve asked their past clients about their experience and many of them are satisfied and think they price their services fairly.

However, they have limited information on their website that we hope they can improve upon.

We’re glad to have found Techville Appliance Repair, which provides services for all models of washers. Aside from Calgary, they service surrounding areas too.

They have a diagnostic fee of $99+GST. The initial diagnosis will take several minutes to hours depending on the service. 

We appreciate that they give a written quote with a price breakdown. We think this will give customers a detailed look at the amount they’ll need to shell out.

We love that they have discounts available. Their customers will have the opportunity to save money.

For a small business, we’re impressed by their quick response, especially if the washer starts acting up again after a repair. They will send out the next available technician to fix it at no additional cost.

We’re happy that they offer a full warranty on labour and parts. This will cover the repair on any defects on replacement parts. 

They offer a 90-day warranty for labour and 12 months for parts. The labour warranty is longer than average compared to other companies that only offer up to 3 months.

They offer same-day washer repair, and the technician brings equipment, tools, and spare parts. For those emergencies, busy customers can avail of this service for a quick repair.

Multiple clients have mentioned their efficiency service. A customer mentioned that his washer was repaired quickly because the technician already had the replacement part available in the vehicle.

We were quite happy to find New Star Appliance Repair. Their technicians are licenced and insured.

They have a service call fee of $59. Compared to another on our list, this has a slightly higher fee.

We love that they offer a lot of payment options for their customers. They accept debit, all credit cards, cash, and e-transfers. 

After their service, they will offer a 10% discount for the next appliance repair. We were happy to find that this is valid for 3 months. 

Another thing to love about New Star is that their service vehicles are equipped with tools and 90% of common manufacturer parts. During their initial visit, the repair can be done on the same day, which means quicker service. 

Their warranty is 3 months for labour and 1 year for manufacturer parts. This is an average time frame for warranties.

Multiple customers have praised their professionalism and responsiveness. One customer mentioned that the technician arrived in less than 30 minutes and fixed a broken washer in under 2 hours.

A customer also said that New Star arrived on time and was given advice on future maintenance. We like that this shows their knowledge and friendliness towards their clientele.

But because of a relatively small team, busier times may mean service delays. Adding more well-trained technicians can benefit them in the long run.

Overall, we love the service that this company provides. Despite being smaller compared to others on our list, they manage to provide a quick service.

What’s great about Freedom Appliances is that all their technicians are fully certified and trained to repair major washing machine brands and types. They also have emergency repairs.

A $49 service call fee is required, but it will be waived if they complete the repair. We love this offer because it motivates the customer to go ahead with the repair.

It’s good to know that they offer same-day repair. During an emergency, they can come over to your house to fix your washing machine within the day.

We’re glad to know that they only use factory parts. These are parts that were specifically designed for the washer, which is an advantage because the customers are given assurance about the quality.

They offer a 1 year parts warranty, which is similar to some on our list. A year is a pretty average warranty on manufacturer parts. 

There were a few complaints about late technicians and the team being difficult to reach. 

A customer also mentioned using a different service due to a higher charge. It would be good to include an estimate cost to prevent situations like this in the future.

We think an improvement on their punctuality and responsiveness is needed. But overall, we think that their service is worth a try.

With over 15 years in the industry, Maple Leaf has gained great experience and partnerships with famous manufacturers. We’re impressed with the reputation they have established.

We’re glad they partnered with some popular household appliance manufacturers in Canada. This gives Maple Leaf the right to operate on their behalf. 

The partnership also means that their staff undergoes training and licencing with the said manufacturers. It’s quite impressive because they can be trusted to know the right way to repair a particular brand.

Another perk of the agreement is that the product warranty will not be voided if Maple Leaf comes for a repair. 

When parts may need to be replaced, they only use Original Equipment Manufacturer parts (OEM), which are genuine parts produced by the manufacturer. This offers the client peace of mind, knowing that they’re getting reliable parts.

They offer a free quote on the phone and no overtime fees. And if they fail to repair your appliance, you won’t have to pay. 

They have discount coupons available online. We love this because this is a great way for their services to be more cost-effective for customers.

They accept debit, credit, cash, and e-transfers, which offers great flexibility for clients.

All in all, we think they provide lots of options. However, we’ve heard complaints from past customers about the lack of follow-ups.

A customer who had another issue after a repair called to schedule another repair. But her calls were not answered by the technician.

A few complaints about overcharging have also been mentioned. We think this can be avoided if they can be transparent about average costs.