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The Top 5 Towing Services in Edmonton

The Top 5 Towing Services in Edmonton

How We Picked

Qualifications – In Edmonton, tow truck drivers must have licenses and completed training programs. So, we checked these to ensure you’re hiring authorized services.
Services – We looked into the variety of services for more assistance options, as well as proper equipment and availability.
Reputation – It’s important to have a professional service. That’s why we assessed the feedback and good customer relations.
Rates – We compared the fees of towing services in the city and looked for affordability.

1. Alberta Rose Towing Services

Alberta Rose Towing Services

Services: Local towing, heavy duty towing, professional flatbed towing, free junk car removal, roadside assistance

Website: https://www.albertarosetowing.ca/

Address: 3511 Ellerslie Rd SW, Edmonton, AB T6X 1A4

Contact Details: (780) 440-3515; ab.towtruck@gmail.com

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.4/5
Yably Reviews4.4/5
Total Score3/5
Score Consistency4.4/5
Qualifications5/5
Services4.6/5
Variety of Services4/5
Equipment5/5
Availability5/5
Reputation4/5
Rates4/5

Pros

  • Available 24/7
  • Has state-of-the-art equipment
  • Offers free junk car removal
  • Fair prices

Cons

  • Needs improvement on customer service
  • Lack of price list

If you’re looking for a towing company in Edmonton with years of experience, then Alberta Rose Towing Services may be an option. It’s been operating in the industry since 1992.

It offers local and long-distance towing, which we appreciate because it covers many areas. If you need help outside of Edmonton, you’ll be glad that it provides its services in the city’s nearby areas.

Additionally, the team is available every day for 24 hours. We appreciate their availability if you need help, especially in emergency situations.

Another thing we appreciate is the state-of-the-art equipment. With this, you can expect safer and more effective service.

Also, they offer heavy-duty towing, which is great for commercial vehicles like trucks or construction equipment. 

Besides that, they also have flatbed towing as a much safer option for getting to point A to point B. Not only that, but it doesn’t need additional tools since no particular adjustments are needed.

But the service we most admire is they offer free junk car removal. The good thing about this is it’s hassle-free because Alberta Rose will take care of the paperwork.

However, we feel they need some improvement in customer service. Others agree, too, because some clients encountered a few unsatisfactory phone calls.

Even though they offer free quotes, they need to include an available price list, in our opinion. It’s just to provide fee transparency, which can greatly help in stressful situations.

On a brighter note, Alberta Rose delivers a quick and efficient service. Some waited less than an hour, while others only waited less.

2. Jay’s Towing Service

Jay’s Towing Service

Services: Light and heavy duty towing, long distance towing, insurance towing, tire change, truck recovery, winching, storage compound, equipment hauling and hotshot

Website: https://jaystowing.ca/

Address: 7219 140 Avenue NW, Edmonton, AB T5C 2M6

Contact Details: (780) 478-0394; jaystowingedmonton@gmail.com

Operating Hours: Monday – Friday: 7:00 AM – 9:00 PM; Saturday, Sunday, Holidays: 8:00 AM – 5:00 PM

Google Reviews4.7/5
Yellow Pages Reviews5/5
Total Score4/5
Score Consistency4.8/5
Qualifications5/5
Services4.3/5
Variety of Services5/5
Equipment5/5
Availability3/5
Reputation4/5
Rates5/5

Pros

  • Over 50 years of experience
  • Consumer Choice Award winner
  • Offers a wide range of services
  • Open on holidays
  • Reasonable prices

Cons

  • Limited business hours
  • Cases of longer waiting time

Jay’s Towing Service has been in business since 1971, starting as an auto repair service. Since then, it has expanded with more employees and new equipment to reach more clients.

The team of tow operators are skilled, trained, and uniformed. Because of these, we think the company can earn the trust of potential clients.

We admire that they won the Consumer Choice Award for Northern Alberta in 2022 – another reason for clients to trust their services.

Speaking of services, we like the range they offer, including long-distance, insurance, truck, motorcycle, and motorhome towing. They also do equipment hauling and winching.

Moreover, the various services allow tow operators to provide more assistance, especially in emergencies. Since not all companies offer a wide range, this could allow vehicle owners to choose Jay’s Towing.

Our main concern is the business hours. Although they’re open for longer hours on weekdays, you can’t hire them if you get in trouble in the middle of the night or even at nighttime on weekends.

Further, we’ve heard about cases of longer wait times. Some complained about having to wait longer than the given estimated time.

On the other hand, they are open on holidays. But note that they have limited operating hours during this time.

We also noticed a significant improvement in their estimated wait times. The tow operators were also professional, friendly, and efficient.

Lastly, we believe you’ll like the reasonable rates. There’s a price guide on their website for easy access.

3. Bora Towing

Bora Towing' Homepage

Services: Light to heavy-duty towing, accident, road emergency, lock out, flatbed, scrap car, etc.

Website: https://boratowing.com/

Address: 12521 123 St NW, Edmonton, AB T5L 4W7

Contact Details: +1 (780) 340-3434; info@boratowing.com

Operating Hours: Monday – Friday: 8:00 AM – 4:00 PM; Saturday – Sunday: 8:00 AM – 8:00 PM; Holidays: 10:00 AM – 5:00 PM

Google Reviews4.8/5
Yably Reviews4.8/5
Total Score5/5
Score Consistency4.8/5
Qualifications5/5
Services4.6/5
Variety of Services5/5
Equipment5/5
Availability4/5
Reputation4/5
Rates4/5

Pros

  • Wide range of services
  • Covers a vast location
  • Provides prompt service
  • Prompt arrival
  • Purchases scrap cars

Cons

  • Needs improvement on pricing communication
  • No available price list
  • Doesn’t do heavy-duty towing

For a towing service in all kinds of weather, Bora Towing may be an option to look at. It services light and medium-duty vehicles in many areas in and around Edmonton.

In fact, the company’s licensed to tow in the whole province of Alberta. We appreciate the wide range of areas they cover.

The tow operators are fully bonded and insured, giving you peace of mind. They also have a well-maintained fleet and equipment, which is excellent for safe towing.

Additionally, their clients complimented the tow drivers on their prompt service. They mentioned that they arrived on the promised time, some even before that.

Unfortunately, they don’t have a price list, which can cause some payment confusion. Others agreed and felt improving communication regarding detailed prices would be better.

Consequently, some complained about high prices. From our perspective, they can avoid situations like this if they’re more transparent with the fees.

An extra service that we like is they buy scrap cars. It’s because it offers convenience since they’ll tow your junk car for you.

On the downside, they don’t tow heavy-duty vehicles. In addition to that, their office isn’t open 24/7, so scheduled towing is available for a limited time.

On the positive side, the clients we surveyed praised their professionalism and helpfulness, even in freezing temperatures.

4. Transformers Towing

Transformers Towing

Services: Long-distance towing, flatbed towing, motorcycle towing, roadside assistance, fuel delivery, scrap car cash, etc.

Website: https://transformerstowing.ca/

Contact Details: (780) 405-9501; info@transformerstowing.ca

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.2/5
Total Score3/5
Score Consistency4.2/5
Qualifications5/5
Services5/5
Variety of Services5/5
Equipment5/5
Availability5/5
Reputation4/5
Rates4/5

Pros

  • Available 24/7
  • Caters to different types of vehicles
  • Recycles cars for free
  • Offers direct insurance billing
  • Provides flexibility

Cons

  • Lack of price guide
  • Minor miscommunication on prices

Transformers Towing is a 24/7 service in Edmonton that started as a tire replacement service in 2015. It has since grown and now has a fleet of 12 trucks to reach more clients.

Since they operate 24 hours a day, you can count on them for emergencies. Their drivers are prepared for dispatch, which we appreciate, especially in the middle of the night.

Additionally, they trained their tow truck drivers to be friendly when dealing with customers. This is what we’re looking for since roadside rescues can sometimes be terrifying.

We like that they can tow light and heavy vehicles. It’s because they have specialised equipment to cater to different types of autos.

As for their services, they do simple car key retrieval to roadside assistance. We highly appreciate the variety of services for more availability during unexpected situations.

Besides that, they deliver fuel or can tow you to the nearest gas station. The flexibility they provide is something we admire.

They even recycle old cars or scrap metal for free. But the best thing about this is you can earn extra money depending on your vehicle’s condition.

Still, we’d like to see a price list. Consequently, some clients were surprised by the final charges.

Another setback is the miscommunication regarding the costs. Some tow truck drivers weren’t able to give better detail on invoices.

On a good note, they offer direct insurance billing. Since we like convenience, we enjoy this stress-free experience.

5. Edmonton Towing Services

Edmonton Towing Services

Services: Light to heavy towing, flat tire change, jump start, car lockout, roadside assistance, fuel delivery, winch out, vehicle recovery, etc.

Website: https://edmontontowingservices.com/

Address: 504 67 Avenue NW, Edmonton, AB T6P 1S2

Contact Details: +1 (780) 700-4400; +1 (780) 700-4500; edmontontowing@gmail.com

Operating Hours: Monday – Sunday: 24 hours

Google Reviews4.4/5
Facebook Reviews5/5
Total Score4/5
Score Consistency4.7/5
Qualifications5/5
Services4.6/5
Variety of Services5/5
Equipment5/5
Availability4/5
Reputation4/5
Rates4/5

Pros

  • Provides 24/7 assistance
  • Wide variety of services
  • Accommodates different types of vehicles
  • Well-maintained fleet

Cons

  • Difficulty booking during winter season
  • Lack of price list

Edmonton Towing Services offers various vehicle assistance services, perfect for Edmonton’s harsh weather. It provides 24/7 availability with the help of a large fleet of tow trucks.

In addition to that, we highly admire that the tow operators are equipped to handle different types of vehicles, from sedans to heavy trucks. 

One of the things we value is safety, and we’re glad they prioritise this for their employees and clients. They do this through regular maintenance and repair of their fleet.

On top of that, the drivers are trained and educated in Alberta’s safety guidelines. Also, they ensure to inform the owner when towing illegally parked cars.

From our viewpoint, the staff shows how they value their services and clients – which earns a check in our book.

It’s quite sad that cars stuck on roads are common in Edmonton during the winter. That’s why we like their winch out services.

Moreover, they provide vehicle recovery in situations when your vehicle is entirely stuck. Since they’re open daily, you’ll get assistance quickly.

Unfortunately, there have been cases of unresponsiveness due to the high volume of clients, especially in the winter. On the bright side, it doesn’t happen frequently, and they’re usually quick to respond.

Another complaint is the absence of a price list. Because of this, some clients were surprised about the final charges.

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