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The Top 5 Fireplace Repair Services in Calgary

The Top 5 Fireplace Repair Services in Calgary

How We Picked

Rates – We chose services that offer reasonable prices compared to other fireplace repair services.
Qualifications – We want to make sure we choose qualified companies based on years of experience and other relevant credentials. 
Reliability – We assessed companies that have shown significant results in repairing fireplaces. Furthermore, we evaluated the professionalism of their staff and aftercare services.
Range of Services – We wanted potential customers to have the option of hiring the company for another service, so we looked into the wide range of services available. 

1. Ryan My Fireplace Guy

Ryan My Fireplace Guy Homepage

Services: Fireplace installation, repair, sales, gas appliances services

Website: https://myfireplaceguy.com

Address: 145 Copperfield Mews SE, Calgary, AB T2Z 4C7

Contact Details: 587-223-8884, [email protected]

Opera Hours: Monday – Sunday: 24 hours

Google Reviews4.9/5
Facebook Reviews4.9/5
Houzz Reviews5/5
Total Score4/5
Score Consistency5/5
Rates4/5
Qualifications5/5
Reliability5/5
Range of Services4/5

Pros

  • Open daily
  • Offers maintenance service
  • Known for a clean and thorough job

Cons

  • Lack license and insurance information
  • Smaller team

You need a reliable and recognized company when searching for the best fireplace repair services–that’s why we’re glad to have found Ryan My Fireplace Guy!

Owner and operator Ryan Fraser is a certified gas fitter with over 17 years of experience with gas fireplaces and now services gas appliances.

You’ll be impressed with Fraser’s expertise in gas fireplaces and appliances. Before starting his own company, he used to be a technician for gas installation and services, giving him more than enough skills to grow a business in the industry.

However, we would like to see information on licenses and insurance. These can protect both the client and technician when accidents happen.

As for their services, we’re happy with what they currently offer. They repair, install, and do maintenance jobs, not just for fireplaces but for gas appliances too.

Besides that, Fraser has shown his expertise by knowing the problem immediately. We heard he was quick to work and provided an accurate diagnosis so he could fix the problem right away.

To add, he was praised for a clean and thorough job. We were told he managed to make old fireplaces look brand new.

It’s also great that they offer maintenance to ensure your fireplace is clean and working safely. We like this service because you can be sure your fireplace is working efficiently.

On the downside, we would like to see a complete list of pricing details. Although Ryan is known to provide competitive prices, we think it’s inconvenient for potential clients not to have a price list readily available.

Do remember that this company operates with a small team. So, call them ahead of time if you need your fireplace repaired.

2. CSI Fireplace

CSI Fireplace Homepage

Services: Repair, cleaning, inspection, annual service

Website: https://csifireplace.ca

Contact Details: 587-433-9901

Office Hours: Monday – Friday: 9:00AM – 5:00PM

Google Reviews4.2/5
Facebook Reviews5/5
Total Score4/5
Score Consistency5/5
Rates5/5
Qualifications5/5
Reliability5/5
Range of Services4/5

Pros

  • Technicians are licensed, insured, and WCB covered
  • Reasonable prices
  • Offers annual inspection service

Cons

  • Lack of information on services
  • Limited services

Jeff Lynn, who has over 14 years of experience, owns CSI Fireplace. Aside from Calgary, he offers services to surrounding areas.

We’re happy to inform you that their technicians are licensed, insured, and covered by the Workers’ Compensation Board (WCB). This is highly important for the client’s peace of mind in case of accidents.

When doing repairs, they ensure that the entire process meets the manufacturer’s specifications. We appreciate this because this will guarantee the remaining warranty for the parts.

In addition to that, they are transparent with the diagnosis and any repairs needed. They will make sure the fireplace will work efficiently unless it needs replacement.

What got our attention was their annual inspection service. After the initial assessment, the technicians will test, adjust, and clean based on the brand’s specifications.

It’s worth highlighting they have a meager price of $100 plus GST for their annual inspection. Any additional charges are for extra repairs and parts.

However, we did find some disadvantages, like limited services and the lack of information on their website. We believe they can add more details on other services for easy access.

On a positive note, we like their customer service. We were told that Lynn made his clients happy by being punctual, knowledgeable, and thorough with his work.

3. Fix Fireplace

Fix Fireplace Homepage

Services: Diagnosis, repair, cleaning, remote control installation, fan and blower installation, smart home integration

Website: https://fixfireplace.ca

Address: 2949 17 Ave SE Unit 122, Calgary, AB T2A 0P7

Contact Details: 587-700-7893, [email protected]

Office Hours: Monday, Tuesday, Thursday: 9:00AM –  6:30PM | Wednesday: 9:00AM – 8:00 PM | Friday: 9:00AM – 5:00PM | Saturday: 11:00AM – 3:00PM

Google Reviews4.9/5
Nice Local Reviews5/5
Total Score5/5
Score Consistency5/5
Rates5/5
Qualifications4/5
Reliability5/5
Range of Services5/5

Pros

  • Reasonable prices
  • Offers smart home integration
  • Punctual and efficient team

Cons

  • Closes a tad earlier on Saturdays
  • Lack of information on license and insurance

We’re glad to have found Fix Fireplaces, which services all makes and models of gas fireplaces. They have a team of highly trained technicians who promise to provide quality service.

We appreciate their reasonable prices. They charge $140 for fireplace repairs but remember that additional charges may apply depending on the condition.

For those on a budget, Fix Fireplace can make a diagnosis only for $125. We think this is great for those who prefer to fix their own fireplace or if you have building maintenance personnel who will do it for you.

Additionally, they can do upgrades depending on what you need. The prices for these services will vary, so it’s best to talk first with the technician.

We like their fast service. Many past clients received confirmation shortly after booking an appointment online.

Furthermore, they’re known to arrive on time, which is excellent as it shows respect for their client’s schedule. We were also pleased to learn that they were friendly and efficient, providing thorough and quality work. 

A drawback is they close a tad earlier on Saturdays. So make sure to book ahead to get a schedule since busier clients tend to book on their days off during the weekends.

But you’ll be happy to know they offer smart home integration. So, for example, if you have a Google Home or an Amazon Alexa, they can add that service to your fireplace so you can turn it on with a voice command. 

Finally, it would be advantageous to include details on licenses and insurance to ease the client’s mind. In case of accidents, this will be highly needed.

4. Hearth & Home

Hearth & Home Homepage

Services: Repair, service, maintenance, installation, custom fireplaces, etc.

Website: https://hearthandhomefireplace.com

Address: 5740 1a St SW, Calgary, AB T2H 0A6

Contact Details: 403-258-3732, 403-253-2151 (Fax), 

Office Hours: Monday – Friday: 9:00AM – 5:00PM | Saturday: 10:00AM – 4:00PM

Google Reviews4.5/5
Facebook Reviews4.6/5
Total Score5/5
Score Consistency4/5
Rates4/5
Qualifications5/5
Reliability4/5
Range of Services5/5

Pros

  • Services different types of fireplaces
  • Offers routine maintenance service
  • Has 100% satisfaction guarantee
  • Has licensed gasfitters and electricians

Cons

  • Lack of details on insurance coverage
  • A few complaints of unresponsiveness

What started as a fireplace shop over 30 years ago has expanded to provide more services to Calgary homes. The owners of Hearth & Home are brothers who want to redefine spaces so families will have a warm and comfortable home.

Hearth & Home sells indoor and outdoor fireplaces. Their extensive inventory has gas, wood burning, and electric fireplaces.

What’s great is they can make custom fireplaces to match the design of your own home. In addition, they have several features available, including LED lighting, smart controls, and glass that is safe to touch even during use.

Furthermore, their technicians have a tonne of experience with a wide array of brands and types of fireplaces. Hence, you can be confident in their skills in determining any issues.

Additionally, they offer routine maintenance and parts replacement. They even have a 100% satisfaction guarantee, in which you can ask for a refund if you are not happy with their product or service.

One more thing we like is the only use licensed gasfitters and electricians. This is extremely important to ensure proper and safe services.

However, we would like to see insurance coverage in case of mishaps during the repair process. As a big company, we think it’s essential to include details on insurance and licenses.

Lastly, an area of improvement in their customer service would be highly beneficial. We’ve been informed of unresponsiveness as it’s sometimes difficult to get a hold of them during calls.

5. Classic Fireplace Distributors

Classic Fireplace Distributors Homepage

Services: Repair, installation, cleaning, upgrades, sales, etc.

Website: https://classicfireplace.com

Address: 8002 – 11500, 35th St SE, Calgary, AB T2Z 3W4

Contact Details: 403-279-4448, 403-236-8301 (Fax)

Office Hours: Monday – Friday: 8:00AM – 4:30PM, Saturday: 10:00AM – 3:00PM

Google Reviews4.6/5
Houzz Reviews5/5
Total Score5/5
Score Consistency4/5
Rates4/5
Qualifications5/5
Reliability4/5
Range of Services5/5

Pros

  • Affiliated with WETT Inc.
  • Repairs gas and wood-burning fireplaces
  • Offers routine maintenance

Cons

  • A few instances of late showings
  • Lack of pricing information

One of the reasons we noticed Classic Fireplaces Distributors is because, since 1993, they have serviced Calgary with high-quality gas and wood-burning fireplaces. They have been in the business for more than 20 years, giving them enough knowledge in the industry.

They’re affiliated with Wood Technology Transfer Inc (WETT Inc.). This means their technicians have the proper knowledge of installation and maintenance of wood-burning systems.

As for their repair services, we’re glad their technicians can provide a straight-to-the-point diagnosis. After that, they are quick to repair and replace any broken parts despite the brand and age of the fireplace.

Unfortunately, there were instances of some technicians showing up late for appointments. We think it will be best to remind their staff of your schedule to prevent late showings.

On the other hand, we’re impressed with their service of converting wood fireplaces to gas. This can be a complex process, so we’re happy they have the expertise for this.

To add, they offer routine maintenance to keep the fireplace working safely and effectively. We believe this is a great option to prevent any parts of your fireplace from breaking easily. 

Finally, we think it’s best to include pricing information for their services since having these readily available is convenient for the client.

FAQ About Fireplace Repairs

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