Having over 20 years of experience in the industry, Smartstone Granite Marble & Quartz is a family-owned company that offers commercial, residential, and institutional countertop services. 

They have a selection of quality granite, quartz, marble, and slate countertops with a variety of colours and textures. Despite the limited array of makes they offer, they still have a lot to choose from with their available products.

We also like that they have a wide range of countertop edge selections, so clients can choose how the edges of their countertops will look to match their homes. Previous clients are satisfied with the finishes, mentioning their smoothness and seamless look.

Another thing we learned is that they have great aftercare services. We heard that they even come back to make small adjustments to guarantee the client’s satisfaction and fully comply with their requests.

It also helps that their reception staff and service team are knowledgeable and accommodating. They provide clients with a proper rundown of the process and take note of any detailed requests they have concerning edge cuts or design choices.

For budget-conscious clients, the company’s selection can accommodate almost all budget ranges, so clients can still choose quality countertops.

However, it is unfortunate that they don’t have an instant online ordering system where clients could easily choose the product and size of countertop they want for a more convenient transaction.

Calgary Countertops has been in the industry for over 13 years, specialising in resurfacing and installing a product called decorastone directly to existing countertops. Their product is comparable and similar to laminate countertops.

They typically resurface laminate countertops, ceramic tile, cultured marble and bathtubs, which is a cheaper alternative to a replacement. They also resurface stone materials, although they don’t have stone products available for their services.

If it’s any consolation to those who are bent on installing a stone-based countertop, The product they use also has a variety of stone-like patterns.

Clients are encouraged to call for a free in-home quotation so they can see the samples in person, and pick the best one they want.

As for their pricing, we are pleasantly surprised that their small to large kitchen size service is around $600 to $1400, compared to a traditional installation which ranges between $2000 to $4000. It’s a competitive and much cheaper choice for clients.

It’s also good to note that they offer a 5-year warranty on their services, guaranteeing the product will not peel or fade. This also shows the confidence they have in the quality of their countertops and their dedication to providing proper product care for their clients.

We just think it’s unfortunate that they only work by appointment and charge extra during the weekends (since they’re technically closeed during this time). This may be limiting for clients who may have urgent needs.

Established in 2006, Silkstone and Granite provide countertop fabrication and installation services. They take on commercial and residential needs, with a variety of products, including countertops, fireplaces, kitchen and bathroom vanities, cabinets and more.

They have a wide range of stone collections, and we hear a lot of praise about its quality and durability from previous clients. Their long list of suppliers also allows them to provide affordable options for their clients.

We do note, however, that they don’t offer laminate countertops since they mostly just focus on stone-type countertops. 

We also love how their staff and team are very friendly and communicative with their clients throughout the process. We hear that they also take on special requests for clients, such as making custom countertops for a home bar.

Apparently, they are quite competitively-priced, which has led many canvassing clients to turn their attention to Silkstone and Granite. This is good news, considering all that has been said about the quality of their workmanship.

Another thing we appreciate is their timely service, from the first meeting to template-making and finishing touches. If time is of the essence for some clients, they can finish the job over the week, including the inspection, product delivery and installation.

We just think that an instant online booking system may have been helpful, especially for busy clients who wish to make a quick appointment after a few clicks. Perhaps they can consider adding this feature to their website.

The Granite Guys are fabricators and installers of natural stone and quartz countertops. They also provide countertop repairs and services for other items such as sinks and faucets, plumbing service, and backsplash tile.

Their selection of natural stone and quartz is impressive, thanks to the different suppliers they source it from. This gives clients the freedom to access different products that perfectly match their preferences and budget.

We also appreciate the guarantee they provide with their 1-year limited warranty, which protects against defects in fabrication or installation jobs made by the company. This is enough to give clients peace of mind in case of any dissatisfaction with their service.

It’s also good to note that they have an instant online booking system for both consultations and showroom visits. It’s a convenient feature for clients, especially for those who wish to make a quick visit to their showroom.

For clients who want to properly maintain their countertops, the company provides free online product care resources on their websites. This can act as a guide for both clients and non-clients when it comes to proper countertop cleaning, dos and don’ts, and sealing tips.

As for their pricing, it has come to our attention that they are slightly pricier than their counterparts. In fact, some clients  mentioned a 30%-40% difference from the quotation of other companies. 

On the bright side, they do offer promo deals for some services – so this is definitely something to take advantage of.

We did hear about company’s poor reception and unaccommodating staff when it comes to aftercare concerns. We hope that this is something that the company can look into, as aftercare is just as important making a sale.

Established in 1961, FloForm Countertops continues to help clients select, fabricate, and install countertops for both residential and commercial sectors. With over 60 years of experience, they’ve built an impressive team of skilled fabricators and installers.

They offer a wide range of countertop materials and types including granite, quartz, porcelain, laminate, solid surface, wood, and butcher block. We think this a great selection for clients who want to explore and try new types of countertops.

We also discovered that they provide up to a lifetime of limited warranty depending on each type of product service. Granite comes with a 1-year warranty, while quartz and wood come with lifetime limited warranty. 

It’s best to ask for the warranty details of the specific countertop you’re getting to avoid any miscommunication down the line.

However, we heard some complaints about their installations, specifically with regards to minor product damages to the product and some erroneous measurements. 

We would advise clients to check in throughout the installation to spot and address any issues as soon as possible without spending extra cash.

For clients who are into DIYs or kitchen renovations, the company has a free downloadable E-book for countertop maintenance, lighting, and other kitchen matters.