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The 5 Best Flooring Companies in Ottawa

The 5 Best Flooring Companies in Ottawa

  • Products - We looked at the selection of products so that customers would have many options to choose from.
  • Shipping - We based this on the accuracy of the shipping times and dates to ensure a smooth process.
  • Accessibility - We selected stores that are open the majority of the week, are easy to go to, and have staff who are easy to communicate with regarding sales, returns, shipping issues, and complaints.
  • Pricing - We picked companies with different budget ranges to cater to many customers.

If you’re in the middle of a renovation or you really want to replace that cracked floor, then you’re in the right place! No matter what kind of flooring you want, we’ve got just the right recommendations for you!

We’ve listed our top flooring companies in Ottawa that offer high-quality selections, from laminate to tiles, that will last a long time! Check them out!

1. Flooring Liquidators

Flooring Liquidators' Homepage

Selection: Laminate, hardwood, tile, and carpet flooring

Website: https://www.flooringliquidators.ca/

Address: #601 – 1260 Old Innes Rd, Ottawa, ON K1B 3V3, Canada

Contact Details: 1 (866) 473-7222

Office Hours: Monday – Friday: 10:00 am – 6:00 pm, Saturday: 10:00 am – 5:00 pm, Sunday: 10:00 am – 4:00 pm

Google reviews score4.8/5
Facebook reviews score5/5
Total reviews5/5
Score consistency5/5
Selection5/5
Shipping5/5
Accessibility5/5
Location5/5
Operating Hours5/5
Communication5/5
Pricing (A higher score means better value)4/5

Pros

  • Carries over 300 products in-store
  • Has a wide selection of flooring options
  • Has two stores in Ottawa
  • Provides installation, removal, and disposal
  • Has reasonable prices

Cons

  • Refunds are difficult to get

One of the things we like about Flooring Liquidators is their huge selection of flooring options. There’s no need to order in advance because, typically, they have over 300 products available in store.

Just in their Ottawa stores (they have two, by the way), they have laminate, vinyl, hardwood, carpet, and tile flooring—with various brands available! It’s also nice they sell accessories, such as underpads, grout, and setting materials.

Plus, we were pleased with the many flooring colour options. It essentially means customers can find the right flooring for their homes—and you can do so on a single visit because samples are always available!

But what impressed us even more was the installation service. We love how Flooring Liquidators is all about providing a hassle-free service because they also offer floor removal, heated flooring installation, trim extensions, and even railing installation!

Even better, after the flooring installation, their specialists will collect and dispose of the debris from the job. We found this really cost-effective since there’s no need to call a separate company to do this.

Cost-wise, we found their products within a reasonable range. It was just a bummer that there were issues from the customers we surveyed that some experienced that refunds were quite difficult to get. That said, we think the affordability makes up for it!

2. Logs End

Logs End's Homepage

Selection: Hardwood flooring

Website: https://www.logsend.com/

Address: 66 Iber Rd, Stittsville, ON K2S 1E8, Canada

Contact Details: 1 (855) 564-7363, [email protected]

Office Hours: Monday – Thursday: 9:00 am – 5:00 pm, Friday: 9:00 am – 4:00 pm

Google reviews score4.9/5
Houzz reviews score4.4/5
Total reviews3/5
Score consistency4/5
Selection3/5
Shipping5/5
Accessibility4.6/5
Location5/5
Operating Hours4/5
Communication5/5
Pricing (A higher score means better value)5/5

Pros

  • Uses reclaimed wood
  • Focuses on wide planks
  • Provides on-site consultations
  • Adhesives are formaldehyde-free

Cons

  • Limited product selection
  • Showroom is closed on weekends

Logs End is a flooring company in Ottawa that stands out for their high-quality hardwood flooring. We think it’s admirable that they also want to show log history in their showroom to ensure it’s not forgotten.

Their main focus is hardwood flooring, and we love that they offer several colours, such as white oak, walnut, maple, and birch. However, we want to note that this is the only flooring they sell, which limits the options for those who are browsing.

On the bright side, we think that focusing on hardwood flooring is a plus in terms of quality. In fact, we learned that they reclaim logs (some they pulled out from rivers) and turn them into hardwood flooring that will stand the test of time—there’s no fake wood here!

We’re fans of their wide planks, which we believe enhance the overall visual appeal of the floor since there are fewer seams, making the space look bigger.

On the downside, we found their hours somewhat inconvenient since their showroom’s closed on weekends. 

Nonetheless, we appreciate that they provide one-on-one consultations on location, which customers we spoke with have praised for being thorough and transparent.

Overall, we love Logs End because of their eco-friendly flooring solutions, including formaldehyde-free adhesives and stains! Plus, we like that their natural hardwood flooring is durable and long-lasting!

3. End of the Roll Flooring

End of the Roll Flooring's Homepage

Selection: Carpet, wood, laminate, and vinyl flooring

Website: https://endoftheroll.com/

Address: 1760 St. Laurent Blvd, Ottawa, ON K1G 1A2, Canada (Ottawa East)

Contact Details: (613) 738-9669, [email protected] (Ottawa East)

Office Hours: Monday – Friday: 9:00 am – 6:00 pm, Saturday: 9:00 am – 5:00 pm, Sunday: 11:00 am – 5:00 pm

Google reviews score4.4/5
Total reviews5/5
Score consistency4/5
Selection5/5
Shipping3/5
Accessibility4.3/5
Location5/5
Operating Hours5/5
Communication3/5
Pricing (A higher score means better value)5/5

Pros

  • Has an online visualizer
  • Carries many brands and options
  • Provides installation service
  • Has reasonable prices

Cons

  • Some installation and delivery issues
  • Can improve customer service

The thing about End of the Roll Flooring is they’re all about providing a hassle-free experience. We like that their flooring products are mostly available in-store, which is always convenient for renovations.

We think their online visualizer is worth highlighting. By just uploading a photo of the room, customers can see what the products in the space will look like, which is pretty handy.

It’s also nice there are many flooring options, such as laminate, wood, vinyl, and carpet. We also found their price range within the reasonable range.

Plus, their flooring products come in different colours to give customers more options. These folks also carry several brands, like LuxTerra, HydraLuxe, Biyork, and AquaFix.

We were also impressed that they provide installation, so there’s no need to hire a separate company for that, and you don’t have to do it yourself! However, we were not happy upon hearing a few complaints regarding the not-so-good installation jobs.

Another thing we were iffy about was issues with customer service. During our surveys, we found some unhappy customers due to the lack of communication (including the installation and delivery), which was a total bummer.

On a good note, we like that they offer an installation warranty in case of poor jobs. That’s positive news in case of issues.

4. Dragona Flooring

Dragona Flooring's Homepage

Selection: Laminate, hardwood, vinyl, and carpet flooring

Website: https://dragonaflooring.com/

Address: 900 Belfast Rd, Ottawa, ON K1G 0Z6, Canada

Contact Details: (613) 747-3111

Office Hours: Monday – Friday: 7:00 am – 7:00 pm, Saturday: 8:00 am – 5:00 pm

Google reviews score4.3/5
Total reviews4/5
Score consistency4/5
Selection5/5
Shipping4/5
Accessibility4.3/5
Location5/5
Operating Hours5/5
Communication3/5
Pricing (A higher score means better value)5/5

Pros

  • Over 40 years in the business
  • Has a variety of products
  • Carries the latest trends
  • Wallet-friendly prices

Cons

  • Some complaints about miscommunication
  • Some instances of delayed shipping

What’s so good about Dragona Flooring is that they stick to providing flooring supplies to local retail stores—and they’ve been doing that since 1982! We love that their showroom is open six days a week, too.

From our research, we found that their strongest feature has to do with the variety of flooring options they have. For instance, they sell hardwood, laminate, vinyl, tile, natural stone, ceramic, and carpet.

In addition, we learned that these guys are all about classic styles and the latest trends (including unique ones!). We believe that these choices are really helpful for many Ottawans because, besides the variety, we found the quality is outstanding, too.

Plus, we learned that they have a quick turnover at their store. Despite that, we noticed that most products are in stock, which is handy when buying tonnes of boxes.

Another thing we like is that their prices are wallet-friendly. The customers we spoke with even said that they were one of the most affordable flooring stores in Ottawa.

Although we love their flooring products overall, it was a letdown to hear some complaints regarding communication. Our findings showed that their customer service was a little slow at times, which resulted in delayed shipping as well.

5. Carpet Sense Flooring

Carpet Sense Flooring's Homepage

Selection: Carpet, vinyl, laminate, hardwood, cork, and tile flooring

Website: https://www.carpetsenseflooring.ca/

Address: 36 Colonnade Rd N, Nepean, ON K2E 7J6, Canada

Contact Details: (613) 729-3989, [email protected]

Office Hours: Monday – Friday: 9:00 am – 6:00 pm, Saturday: 10:00 am – 3:00 pm

Google reviews score4.5/5
Total reviews3/5
Score consistency4/5
Selection5/5
Shipping5/5
Accessibility4.6/5
Location5/5
Operating Hours5/5
Communication4/5
Pricing (A higher score means better value)5/5

Pros

  • Carries award-winning brands
  • Offers installation and refinishing
  • Has many flooring varieties
  • Does in-home measurements

Cons

  • Some delayed appointments

For us, Carpet Sense Flooring takes the lead when it comes to quality flooring solutions. For over 25 years, they’ve managed to stick to high-quality brands, which is something that immediately caught our attention.

In fact, they carry award-winning brands. One of them is Beaulieu Canada, which was the 2016 Best Supplier of the Year by United Floors.

Now, don’t worry about their name because they don’t sell carpets only. They also offer vinyl, laminate, hardwood, cork, and tile flooring in their Ottawa showroom.

Plus, we love that they carry several suppliers, such as Goodfellow, Shaw Floors, Ceratec, and Solida. We also want to note that these names are pretty popular in the flooring industry.

It’s worth highlighting that we think they beat competitors when it comes to their services because they offer in-home measurements, installation, and refinishing. 

During our surveys, we learned that their installation team paid great attention to detail. We also heard and appreciated that they were very careful with the whole process, from delivery to installation.

On the customer service front, we were pleased to hear positive feedback. Customers were happy with the quick service and excellent communication.

Although there were a few hiccups regarding delayed phone call appointments, they probably were just bad days since most customers were delighted with the overall service.

FAQ about Flooring in Ottawa

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